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Troubleshoot

7.1 Below are the descriptions of fault codes when system works

abnormally. Find the table-1 for details.

If any of the fault messages listed in Table-1 appear on Soluna screen and the

fault has not been removed after restarting, Please contact installer or Soluna.

Table-1

Fault code

Code

Fault information

Remark

F01

Dc input polarity reverse fault

F02

Dc insulation impedance permanent fault

F03

Dc leakage current fault

F04

Ground fault GFID (battery end grounding)

F05

Read the memory error

F06

Write the memory error

F07

GFDI Blown Fuse

F08

GFDI Grounding contact failure

F09

IGBT damage by excessive drop voltage

F10

Auxiliary switch power supply failure

F11

Ac main contactor errors

F12

Ac auxiliary contactor errors

F13

Grid voltage surge

F14

DC firmware over current malfunction

F15

AC firmware over current malfunction

F16

GFCI(RCD) Ac leakage current fault

F17

Three phase current, over-current fault

F18

AC over current fault of hardware

F19

All hardware failure synthesis

F20

DC over current fault of the hardware

F21

Dc leakage flow fault

F22

Crash stop (if there is a stop button)

F23

Ac leakage current is transient over current

F24

Dc insulation impedance failure

F25

Dc reverse irrigation failure

F26

The dc bus is unbalanced

F27

Dc end insulation error

F28

Inverter 1 dc high fault

F29

Ac load switch failure

F30

Ac main contactor failure

Содержание S4 EU-A36

Страница 1: ...1 52 User Manual Home Energy Storage System Soluna S4 EU A36 Oct 2020 Revision A 1 ...

Страница 2: ...nual contact Soluna immediately for advising and clarification The information included in this manual is accurate at the time of publication however with regards to the product design and technical specification updates our company reserves the right to make changes at any time without prior notice e In addition the illustrations in this manual are meant to help explain system configuration conce...

Страница 3: ...ation tools 19 3 2 Installation spacing 20 3 3 Wire specifications 20 3 4 Installation step 20 3 4 1 Unpacking confirmation 20 3 4 2 Basic installation requirement 21 3 4 3 Installation procedures 22 4 How to operate Soluna 31 4 1Turn on or turn off Soluna S4 EU A36 system 32 4 2 How to operate LCD screen user screen 33 4 2 1 Position of LCD 33 4 2 2 How to check the information of LCD screen 34 4...

Страница 4: ...4 52 5 2 Grid parameters setting 45 5 3 Others 46 6 Caution 47 7 Troubleshoot 48 8 How to use the generator AC couple function 52 9 Contact us 52 ...

Страница 5: ...ill not responsible for any consequence caused by any of the following events Damage caused by transportation The storage conditions do not meet the requirements specified in the manual resulting in damage Incorrect storage installation and use Unqualified personnel install and operate the machine Failure to comply with the operation instructions and safety precautions in this manual Operate in ex...

Страница 6: ...in this manual Sign Name Description Danger Serious physical injury or even death may occur if related requirements are not followed Warning Physical injury or damage to the devices may occur if related requirements are not followed Electrostatic discharge Damage may occur if related requirements are not followed Hot sides Sides of the device may become hot Do not touch Note Note Steps to take for...

Страница 7: ...ound with proper technics before operation Do not open the surface cover of the machine unless authorized The electronic components inside the machine are electrostatic sensitive Do take proper anti electrostatic measures during authorized operation Do not touch the housing of the machine or the radiator to avoid scald as they may become hot during operation The machine needs to be reliably ground...

Страница 8: ...allation tools and take mechanical protection measures to protect personal safety such as wearing smashing shoes coverall and so on Only qualified electricians are allowed to install the machine Do not put and install the machine on or close to flammable or explosive materials Do not install the machine in a place where children and other people can easily touch it To avoid a risk of electric shoc...

Страница 9: ... discharged Please follow the electrostatic protection norms and take correct protective measures because there are mostly electrostatic sensitive circuits and devices in the machine Do not use parts and components not provided by our company during maintenance Restart the machine after eliminating the faults and problems which may affect the safety and performance of the machine Do not get close ...

Страница 10: ...rom the grid but also improves the household energy self consumption and saves the electricity cost Soluna integrated energy storage solve solution help users with achieving maximize the self use of green energy 2 1 Features intelligent power management Simple user controls power data history analysis and programming Capacitive touch screen interface Secure battery access door height adjustable th...

Страница 11: ...11 52 2 3 Outline Dimensions Figure 2 1 outline dimension Width 700 mm Depth 340 mm Height 1230 mm Weight 145 kg ...

Страница 12: ...12 52 2 4 Functional description 2 4 1 basic principle of Soluna S4 EU A36 Figure2 2 basic principle of Soluna S4 EU A36 ...

Страница 13: ...me Of Use function is enabled will ensure battery remaining power and grid sell power is adjustable Mode 7 UPS Function can ensure important loads still powered in case grid suddenly fail down 2 5 Technical data 2 5 1 Technical data of System PV input Max recommended DC power W 3600 Max DC voltage V 500 Nominal DC operating voltage V 360 Start up Voltage V 150 MPPT voltage range V 125 425 Vdc rang...

Страница 14: ...vervoltage category OVC II PV OVCIII AC main Grid Dimension mm W D H 700 340 1230 Weight kg 145 Display 7 graphic LCD Communication WIFI CAN Operating temperature range C 10 40 45 derating Storage stability range C 20 60 Relative humidity 0 95 Altitude m 2000 Cooling methods Forced airflow Ingress protection IP20 Condition Indoor conditioned Certificates IEC62109 AS NZS 60950 1 EN61000 6 1 2007 EN...

Страница 15: ...ntinuous Discharge Current 50A DOD 80 Internal resistance 60 mΩ Cycle life 25 under standard charge and discharge conditions charge 0 2C discharge 0 2C 6000 DC Disconnect Contactor Fuse Warranty Please refer to SOLUNA WARRANTY CONDITIONS BMS Power consumption 3W work 100mW sleep Monitoring parameters System Voltage System Current Cell Voltage Cell temperature Communication CAN Protection Over volt...

Страница 16: ...30 Storage Temperature 20 60 Humidity 5 95 Altitude Max 2 000 m Cooling Strategy Natural Convection Reliability Certification Certificates Cell UL1642 Battery Module IEC62619 UL1973 Transportation UN38 3 Ingress Rating IP20 2 6 Appearance Figure 2 3 Appearance Number Name Remark Soluna brand LCD panel ...

Страница 17: ...17 52 Figure 2 4 Appearance Number Name Remark FAN outlet FAN outlet Emergency Stop Handle Entry port Label ...

Страница 18: ...18 52 Figure 2 5 Appearance Number Name Remark Door lock of system Door Key ...

Страница 19: ...on tools Item Photo Remark 1 Marking pen 2 Impact drill φ12 mm 3 Steel tape 4 Torque wrench Opening size 13mm 5 Phillips screwdriver M6 M8 6 Straight screwdriver 7 Multimeter 8 Safety gloves 9 Safety goggles 10 Dust mask 11 Safety shoes ...

Страница 20: ...c wires of corresponding types of inverters PV side GRID side Load It is recommended to use 4 mm of wire It is recommended to use 4 mm of wire It is recommended to use 4 mm of wire 3 4 Installation step 3 4 1 Unpacking confirmation Before unpacking check carefully whether the product information in the order is consistent with that on the nameplate of the package box and whether the product packag...

Страница 21: ...rect sunlight The installation floor should be dry and flat It is strictly forbidden to have water on the ground ensure that the ground level is not shaken and can fully carry the weight of the energy storage integrated machine cabinet The temperature in the installation environment should range from 10 C to 40 C the relative temperature should range from 4 to 100 Reserve enough installation spaci...

Страница 22: ...The mechanical installation steps are as follows Step1 user can find 1unit of battery module and 1unit of the case of Soluna after opening the packing box Figure 3 1 battery module system case Number Name Remark System case Battery module ...

Страница 23: ...23 52 Step2 The system is installed against the wall Figure 3 2 installation location Number Name Remark Wall Soluna System Expansion Screw Fixed Bracket Ground ...

Страница 24: ...24 52 Step3 Open the door of Soluna system and open the case of battery module Figure 3 3 open the door of Soluna system battery module Number Name Remark System case Case of Battery module ...

Страница 25: ...e into the system and lock the battery cable and plug in the CAN communication Remote line Figure 3 4 Connection for battery cable CAN communication Remote line Number Name Remark Remote wire Battery cable CAN communication lie Details ...

Страница 26: ...26 52 Step 5 Fixed battery module and Close the door of Soluna system Figure 3 5 Fixed battery module Number Name Remark Combination screw Fixed bracket ...

Страница 27: ... Step6 External wiring PV Grid Load Figure3 6 External wiring PV Grid Load Number Name Remark Load connector Back up load port Grid connector GEN connector CT connector GEN control port PV connector Details ...

Страница 28: ...6 N m Ensure that the maximum open circuit voltage of each PV string is not higher than the maximum input voltage of the energy storage integrated machine under any circumstances It is forbidden to connect the PE wire ground wire to the positive and negative poles of the PV strings otherwise it will cause damage to the energy storage integrated machine Ensure that the PV string polarity matches th...

Страница 29: ... the mains and load cables Terminal crimping torque 3 6 4 6 N m Note Before connecting the AC power grid cable to the energy storage integrated machine the lightning protection and short circuit protection measures must be taken in accordance with the local electrical safety regulations The PE cable grounding cable of the machine must be reliably grounded Connect the three wires L N and PE of the ...

Страница 30: ...30 52 Step7 Electrical connection Figure 3 7 Electrical connection ...

Страница 31: ...31 52 Number Name Remark CT connector Connect to black wire of CT CT connector Connect to white wire of CT CT ...

Страница 32: ...e switch of Load Grid Battery Remote Turn off Open the door and turn off all the switch of Load Grid Battery Remote Please find the following pictures for the place of switch Figure 4 1 Turn on Turn off system Number Name Remark PV Switch Grid breaker Load breaker Back up load GEN breaker Battery breaker Remote switch ...

Страница 33: ...ting information and perform simple charge and discharge settings on the user screen please find the following information for details 4 2 1 Position of LCD Figure 4 2 LCD Number Name Remark LCD panel Note The LCD is touch screen user can touch the screen to check the information of system ...

Страница 34: ...Settings Data Production information Battery Capacity Click each icon will find the relevant information Please find the following picture for the interface of LCD screen 4 2 3 How to check the information of Status icon User can find the following interface after clicking the icon of Status ...

Страница 35: ...35 52 PV information Load information Grid information ...

Страница 36: ...ser can find the following interface after clicking the icon of Setting User can find the following interface after clicking the icon of Power sources If user only wants PV to charge the battery tick PV only If user wants both the grid and PV to charge the battery tick PV Grid ...

Страница 37: ...g time period according to their need The initial default charging speed is Regular 20A Unless there are special circumstances it is not recommended to use Very Fast to charge the battery Low current charging is beneficial to prolong the battery life ...

Страница 38: ...ergy to be fed back to the grid tick House load only Users can set the battery discharge time period according to their need User can find the following interface after clicking the icon of Languages Remark There are 3 kinds of language option in the Soluna system But So far only English is default French and German are reserve ...

Страница 39: ...ng on the user s screen is directly related to the local time User can find the following interface after clicking the icon of Reset advanced Setting User need to enter password if the user wants to restore the parameters of Soluna system Remark Soluna will provide the password if user needs it The advanced settings are only opened to installers and it is not recommended that end users enter into ...

Страница 40: ...r setting the parameters of Soluna system 4 2 5 How to check the information of Data icon User can find the following interface after clicking the icon of Data a User can find the following interface after clicking the icon of Solar generation ...

Страница 41: ...lowing interface after clicking the icon of back to grid C User can find the following interface after clicking the icon of Equivalent tree Planting d User can find the following interface after clicking the icon of save the earth ...

Страница 42: ...nformation after click the icon of production information 4 2 7 How to Check the fault information User can find the fault information after click the fault icon Remark User will find an icon blinking in the upper right corner of the LCD panel if there is any fault during Soluna system operation ...

Страница 43: ...er setting The installer can set the Max charging and discharging current values according to actual needs Meanwhile Use Battery V charged Smart Lithium should be ticked 1 Shut down Soluna system will shutdown if the battery voltage below this value 2 Low Battery Soluna system will alarm if the battery voltage below this value 3 Restart Restart level after Soluna System shutdown ...

Страница 44: ...ondition of off grid mode GEN charge current Current value that GEN charges the battery after started Grid charge start V Grid will start when the battery voltage is less than the start V in the condition of off grid mode Grid charge current Current value that Grid charges the battery after started ...

Страница 45: ...can be set from 0 00 24 00 Under House load Only Do not tick Grid Sell Under House load Back to Grid Tick Grid Sell Grid sell The energy generated by PV supply house loads and battery in priority excess energy would feed back to Grid Limited Power to load Tick it means output power depends on actual loads Limited power to home Tick it means output power depends on CT position ...

Страница 46: ...46 52 5 3 Others Installer can find the Version information of Inverter hardware Software Solar Arc Fault on this is only for US market ...

Страница 47: ...will void the warranty 2 Single PV string Can t be connected to 2 or more Soluna systems 3 Back up side can t be connected to Grid 4 Soluna system must be grounded Otherwise there might be possible to hazard personal safety besides it is probably to affect LCD s display 5 Air conditioner water pump are not recommended to connect with Soluna S4 ...

Страница 48: ... failure F09 IGBT damage by excessive drop voltage F10 Auxiliary switch power supply failure F11 Ac main contactor errors F12 Ac auxiliary contactor errors F13 Grid voltage surge F14 DC firmware over current malfunction F15 AC firmware over current malfunction F16 GFCI RCD Ac leakage current fault F17 Three phase current over current fault F18 AC over current fault of hardware F19 All hardware fai...

Страница 49: ...r voltage F46 AC Line U V low voltage F47 AC Over frequency F48 AC Low frequency F49 Phase U grid current dc current high F50 Phase V grid current dc current high F51 Phase W grid current dc current high F52 AC inductor A Phase current dc current high F53 AC inductor B Phase current dc current high F54 AC inductor C Phase current dc current high F55 dc bus voltage is too high F56 dc bus voltage is...

Страница 50: ... one minute then turn on the DC AC switch again 3 Seek help from us if cannot go back to normal state F23 AC leakage current is transient over current Leakage current fault 1 Check the cable of PV module and inverter 2 Restart inverter 3 Seek help from us if cannot go back to normal state F24 DC insulation impedance failure PV isolation resistance is too low 1 Check the connection of PV panels and...

Страница 51: ...ncy out of range 1 Check the frequency is in the range of specification or not 2 Check whether AC cables are firmly and correctly connected 3 Seek help from us if cannot go back to normal state F56 DC busbar voltage is too low Battery voltage low 1 Check whether battery voltage is too low 2 If the battery voltage is too low using PV or grid to charge the battery 3 Seek help from us if cannot go ba...

Страница 52: ...wing the engineers instruction to operate 9 Contact us We hope that this user manual has clearly demonstrated the product If you still have any doubts or something not clear about it in the specifications feel free contact to us please we will do our best to support you SOLUNA Add No 3492 Jinqian Road Shanghai China 201406 Tel 86 21 57475835 Email sales solunabattery com Web www solunabattery com ...

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