6.2.Product Maintenance Service Policies
10.Customers can dial the official technical support hotline 4000-1000-12 of SOLOWHEEL Technology Co., Ltd. or directly
contact dealers for after-sale help or services. For details about after-sale service policies and procedures, visit our official website:
www.solowheel.com.
11.Within three workdays after receiving a customer
'
s faulty product, our company will inform the customer of issues including cause of
the fault, fault clearance responsibility, maintenance fee and expected completion time of maintenance.
12.Our Company starts maintenance work of a product only after knowing that the customer holds no objection to issues including the
cause of the fault, fault clearance responsibility, maintenance fee and expected completion time of maintenance.
13.We provide warranty services for the products that were repaired less than 3 months ago or have been repaired and are within the
warranty period.
6.3.Limited Maintenance Liabilities
S
OLOWHEEL Technology Co., Ltd. bears the obligations and responsibilities of maintenance for products, spare parts and
accessories, which are only limited to the parts within the warranty period for free maintenance or exchanged faulty parts. We do not
assume (or authorize any person to assume) other obligations or responsibilities, including but not limited to the work delay, property
loss or other losses due to the product maintenance period. The limited maintenance clauses specified here are the only maintenance
policies for the SOLOWHEEL , parts and accessories of SOLOWHEEL Technology Co., Ltd.. We do not acknowledge any other
guarantees or implicit guarantees apart from these articles. In terms of commitment made by a third party on the products of
SOLOWHEEL Technology Co., Ltd, we will not assume responsibilities. The rules shall take effect from the date of issue.
The final explanation right, copyright and alteration right of this warranty card shall be subject to SOLOWHEEL Technology Co.,
Ltd.
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