Sollae Systems PBH-101, Руководство пользователя

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PBH-101 User Manual Ver. 1.2
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4 Technical Support and Warranty
4.1 Technical Support
Sollae Systems operates PHPoC forum web site. This forum is for solving problem, asking
questions and sharing opinions among PHPoC users.
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PHPoC Forum: https://forum.phpoc.com
4.2 Customer Support
If you have any question regarding products, service and others, visit message board of
Customer Support on Sollae Systems’ web site or send us an email:
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Q & A board: https://www.eztcp.com/en/support/qna.php
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E-mail: support@eztcp.com
4.3 Warranty
4.3.1 Refund
Upon the customer’s request to refund the product within two weeks after purchase,
Sollae Systems will refund the product.
4.3.2 Free Repair Services
For product failures occurring within two years after purchase, Sollae Systems provides
free repair services or exchange the product. However, if the product failure is due to
user’s fault, repair service fees will be charged or the product will be replaced at user’s
expense.
4.3.3 Charged Repair Services
For product failures occurring after the warranty period (two years) or resulting from
user’s fault, repair service fees will be charged and the product will be replaced at user’s
expense.