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SOLIDA SYSTEMS INTERNATIONAL
2016
8. Responding To Critical Events
A majority of all events will require no further action by the user. These events are marked with a
low or medium severity.
Critical events require immediate user intervention. Examples of such events are the DGA events.
They will be generated if ransomware infects a computer in the network. In this case it is
extremely important to remove the infected computer from the rest of the network. Some
advanced ransomwares are capable of propagate through the network and infect additional
computers.
The critical events will be listed with the source and destination IP addresses visible. Use the
destination IP address from the event and match that with a computer in the LAN that uses this IP
address. This is the computer that has become infected. Disconnect this computer from the rest of
the network.
Once the infected computer has been removed from the network, use google to search for any
available removal tools.