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6.
PROCEDURE IN CASE OF FAILURES, ERROR SIGNALS
IMPORTANT:
Before calling the manufacturer's service technician, please read the following tips:
Please bear in mind that stepper motors placed under the hob's glass plate control
the size of the flame and may be audible during adjustment. When the burner is switched on
and when the gas is ignited, a regular sound (knocking) can be heard. These are normal
phenomena and sounds of a working hob.
Alarm messages may be shown in case of problems in the hob's operation or lack of gas in
the distribution system or cylinder.
The names of alarm states and the manner in which they are signalled by the controller are
given in the table below.
Cause
Name
Status signal
No flame signal, burner not
working despite the gas
valve being open
Alarm G
The letter
"G"
appears on controller
indicators in the zone of the burner, in
which no flame appeared, and a pulsating
sound plays
No flame extinguished signal
when the gas valves are
turned off. The waiting time
for the flame to disappear is
5 seconds.
Alarm C
The letter
"C"
on the controller display for
the burner, for which the flame's
extinguishing was not noted. The controller
is blocked, the gas supply is shut off. A
pulsating sound appears.
Overheated controller, no
ventilation or a covered
exhaust outlet.
Alarm D
The letter
"D ''
appears on the controller's
display. It remains until the equipment has
cooled down to operating temperature.
Simultaneous pressing of
several sensors on the
control panel
or its flooding.
Alarm E
The letter
"E"
appears on the controller's
display and a pulsating sound is emitted.
Alarm states signalled by the hob controller inform the user about incorrect operation of
the equipment.
If the gas hob functions incorrectly, please stop using it and contact us
between 8 am and 6 pm through our:
Support Centre:
tel. 515 020 434
Customer service office:
tel. 515 020 420
We provide a power supply unit together with the hob.
