User Manual - Ground Mount Solar Hot Water System - August 2017
21. Goods presented for repair may be replaced by refurbished goods of same type rather than being repaired.
Refurbished parts may be used to repair/replace the goods.
22.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
23.
Solargain strongly recommends that the consumer update their household insurance policy.
Component Warranty Table
COMPONENT
WARRANTY PERIOD
(Parts Only)
WARRANTY PERIOD
(Parts and Labour)
Solargain Glass Lined Tank
(Does not include element, thermostat or sacrificial anode)
5 years
5 year
Flat Panel & Mounting Kit
5 years
5 year
Manifold and Mounting Frame (Evacuated Tube)
5 years
5 year
Circulation Pump
2 years
1 year
Pump Station Fittings
1 year
1 year
Solargain Controller and sensor leads
1 year
1 year
Tank Element, Thermostat and sacrificial anode
1 year
1 year
Pressure Temperature Valve (PTR)
1 year
1 year
Thermosyphon Arrestor Valve
1 year
1 year
Gas Booster Heat Exchanger
10 years
3 years
