Appendix A: Errors and Troubleshooting
This chapter describes how to troubleshoot general system problems. For further
assistance, contact SolarEdge Support.
Identifying Errors
Errors may be indicated in various system interfaces: On the inverter bottom panel, a
red LED indicates an error. In the monitoring platform and SetApp, errors are displayed
with codes.
For more information on the codes displayed for error and warning messages, refer to
https://www.solaredge.com/leds
This document describes errors that appear in SetApp, monitoring platform, and LCD
(for inverters with LCD). To identify the error types, use the methods described below.
To identify the error type using the inverter LEDs:
1. Move the ON/OFF/P switch to
P
position for
2 seconds
and release it.
2. Observe the LED lights and use the following table to identity the
error type. For more information, refer to .
Error Type
Inverter LED Color and State
Red
Green
Blue
Isolation or RCD problem
Blinking
OFF
OFF
Grid error
OFF
ON
OFF
High temperature
OFF
Blinking
OFF
Pairing failed
OFF
OFF
ON
Other issue
OFF
OFF
Blinking
To identify the error type using the monitoring platform:
1. Open the site dashboard and click the
Layout
icon.
2. Right-click the inverter and select
Info
from the menu. The inverter details window is
displayed.
3. Click the
Errors
tab. The list is displayed.
Three Phase Inverter with SetApp Configuration
55
Appendix A: Errors and Troubleshooting
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