Support and Contact Information
Control and Communication Gateway Installation Guide - MAN-01-00132-1.2
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Support and Contact Information
If you have technical queries concerning our products, please contact us:
Australia
1800 465 567
Belgium
0800 73041
France
0800 917410
Germany
+49 89-45459730
Italy
800 784 824
Japan
+81.3.5530.9360
APAC (Asia Pacific)
United Kingdom
0800 028 1183
US & Canada
1 877 360 5292
Greece
0080 0125574
Israel
+972 73 240-3118
Netherlands
0800 0221089
Worldwide
+972 73 240-3118
Fax
+972 73 240-3117
Before contacting, ensure you have the following information at hand:
The communication method to the SolarEdge server
The product serial number as appears on its label. The serial number can also be viewed in the ID
Status screen, as described on page 32.
The software version, which can be viewed in the ID Status screen, as described on page 32