Symptom / Error
Possible cause
Troubleshooting
LCD - The inverter has not
detected the installed
ZigBee module.
o
Turn ON the AC to the inverter.
Network problems
Try to solve using these options. If problem is not
solved, proceed with the next option:
o
Check the ZigBee status screen: Verify that
PAN has been established and Channel is not
0:
P A N : X X X X X
C H : X X / X X X X R S S I : < L >
M I D : X X X X
X X
o
Turn the inverter OFF and ON (power cycle).
o
Reset all the devices using the association
button and begin the discovery process again
for all devices.
o
From the Device Manager screen select
Remove All
and repeat the discovery process
for all the devices.
o
Contact SolarEdge support.
Error message
Device limit
reached. Remove devices
from the device list
is
displayed in the LCD.
You are attempting to
associate more than 10
devices to the load
managemnt network.
Remove an unused device from the device list
before attempting to add another device.
SolarEdge
Dry-Contact
switch
Installation
Guide
10
Troubleshooting
