SmartPool Inc. warrants to the original purchaser of the SolarArc that the company will, at its option, repair or replace any SolarArc that proves to be defective in either workmanship or material upon prepaid
return of the SolarArc by the owner, along with the original purchase receipt, to SmartPool, Inc., subject to the provisions of the limited warranty stated above, and the exclusions and limitations set forth below.
SmartPool, Inc. will, pursuant to the terms of this warranty, at its sole option. either repair the SolarArc at a nominal charge to the owner, or replace the SolarArc per the provisions stated herein. All repaired or
replaced SolarArcs will be returned at the homeowner’s expense.
What is covered:
The SolarArc is warranted to be free of defects in material and workmanship when leaving the factory.
What is not covered:
Hardware; including hoses, clamps and plastic fittings; Any damage due to freezing caused by or related to improper drainage, winterization, or storage; Damage, defects, malfunctions, or other failures
arising from use of the product which does not comply with the instructions provided by the manufacturer; Damage, defects, malfunctions, or other failure caused by or related to repairs performed by any servicer other than an
authorized service representative of SmartPool, Inc. Claims will not be accepted for a SolarArc’s damage in transit unless damage to shipping container is noted at time of delivery on the transport company’s delivery bill.
SMARTPOOL, INC. SHALL IN NO WAY BE LIABLE OR RESPONSIBLE UNDER ANY CIRCUMSTANCES OR IN ANY AMOUNT FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY INJURY OR
DAMAGES TO PERSON OR PROPERTY USING OR USED IN CONNECTION WITH THIS PRODUCT, OR FOR LOSS OF PROFITS OR OTHER COSTS OR EXPENSES OF ANY KIND OR CHARACTER. THERE ARE
NO OTHER WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER, MADE BY SMARTPOOL, INC.,
OTHER THAN THOSE SPECIFICALLY SET FORTH IN THIS WARRANTY. NO PERSON, FIRM, OR CORPORATION IS AUTHORIZED TO MAKE ANY REPRESENTATIONS, OR INCUR ANY OBLIGATIONS IN THE
NAME OF OR ON BEHALF OF SMARTPOOL, INC., EXCEPT AS STATED HEREIN. THIS WARRANTY IS EXPRESSLY UNDERSTOOD TO BE THE EXCLUSIVE REMEDY AVAILABLE TO THE PURCHASER, AND
THIS WARRANTY CONTAINS THE FULL AND COMPLETE AGREEMENT BETWEEN SMARTPOOL AND THE PURCHASER. THIS WARRANTY SETS FORTH THE ONLY OBLIGATIONS OF SMARTPOOL WITH
REGARD TO THIS PRODUCT, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
The representations set forth herein are the only representations made by SmartPool, Inc. with respect to the product, and this warranty does not constitute either a performance or satisfaction
guarantee. It is the responsibility of the product owner to regularly test and check the product for proper function and safety.
This warranty gives the original purchaser specific legal rights. You may have other rights depending on where you live.
ALL WARRANTY CLAIMS MUST BE HANDLED DIRECTLY
WITH SMARTPOOL. DO NOT RETURN TO YOUR DEALER. SMARTPOOL
ACCEPTS CLAIMS FROM POOL OWNERS ONLY.
1) Call 1-732-730-9880 to initiate a claim.
2) You will receive an instruction package within 10 days.
3) Please allow 2-4 weeks for warranty claims to be settled.
4) If you do not receive your SolarArc within 6 weeks, please call SmartPool Warranty
Department Monday through Friday at 1-732-730-9880.
SOLARARC
F i v e Ye a r L i m i t e d W a r r a n t y
( Va l i d f o r N o r t h A m e r i c a O n l y )
To File a Claim:
www.smartpool.com
11
Winterization:
YOUR SOLARARC MUST BE DRAINED FOR WINTERIZATION! FREEZE DAMAGE IS NOT COVERED UNDER WARRANTY!
YOU MUST DRAIN YOUR SOLARARC JUST LIKE YOU DRAIN THE REST OF YOUR POOL EQUIPMENT!
It is always best to store your SolarArc inside a warm, dry place for winter storage.
Problems
Possibilities/Solutions
SolarArc does not appear to be heating the pool.
• Make sure that water is flowing through SolarArc by checking the flow
at the pool return.
• Note the weather - has it been cloudy or raining?
• Use your pool cover at night to reduce heat loss.
• Refer to our order guide - pool size may require additional SolarArcs
Bubbles continue to appear from the pool water inlet during
operation.
• Check the connections for leaks.
• Check the flow rate.
• Check the tubing for leaks or clogging.
SolarArc leaks
• Make sure connectors and hose clamps are tight and not defective.
Troubleshooting
FIVE YEAR WARRANTY
Five year limited warranty from date of purchase with one year full.
After the first year, the claimant shall pay the list price at the date of the claim less one-sixtieth (1/60) of that
price for each full month remaining in the warranty period.
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