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unlikely event that your HoMedics
product proves to be faulty within 1
year from the date of purchase due
to workmanship or materials only,
we will replace it at our own expense,
subject to the terms and conditions
of this guarantee. The warranty
period is limited to 3 months from the
date of purchase for products used
commercially/professionally.
Terms and Conditions:
In addition to the rights and remedies
that you have under the Australian
Consumer Law, Consumer
Guarantees Act of New Zealand or
any other applicable law and without
excluding such rights and remedies
warranty against defects:
The Goods are designed to withstand
the rigors of normal household use
and are manufactured to the highest
standards using the highest quality
components. Whilst unlikely, if,
during the first 12 months (3 months
commercial use) from their date of
purchase from the Supplier (Warranty
Period), the Goods prove defective by
reason of improper workmanship or
materials and none of your statutory
rights or remedies apply, we will
replace the Goods, subject to the
terms and conditions of this warranty.
We do not have to replace the Goods
under this Additional Warranty if the
Goods have been damaged due
to misuse or abuse, accident, the
attachment of any unauthorised
accessory, alteration to the product,
improper installation, unauthorised
repairs or modifications, improper
use of electrical/power supply, loss
of power, malfunction or damage
of an operating part from failure to
provide manufacturer’s recommended
maintenance, transportation
damage, theft, neglect, vandalism,
environmental conditions or any other
conditions whatsoever that are beyond
the control of HoMedics.
This Warranty does not extend to
the purchase of used, repaired or
second-hand products or to products
not imported or supplied by HoMedics
Australia Pty Ltd, including but not
limited to those sold on offshore
internet auction sites.
This Warranty extends only to
consumers and does not extend
to Suppliers.
Even when we do not have to replace
the Goods, we may decide to do so
anyway. In some cases, we may decide
to substitute the Goods with a similar
alternative product of our choosing.
All such decisions are at our
absolute discretion.
All such replaced or substituted Goods
continue to receive the benefit of
this Additional Warranty for the time
remaining on the original Warranty
Period (or three months, whichever
is the longest).
This Additional Warranty does not
cover items damaged by normal
wear and tear including but not
limited to chips, scratches, abrasions,
discolouration and other minor
defects, where the damage has
negligible effect on the operation or
performance of the Goods.
This Additional Warranty is limited to
replacement or substitution only. As
far as the law permits, we will not be
liable for any loss or damage caused
to property or persons arising from
any cause whatsoever and shall
have no liability for any incidental,
consequential or special damages.
This warranty is only valid and
enforceable in Australia and
New Zealand.
Making a Claim:
In order to claim under this Warranty
you must return the Goods to the
Supplier (place of purchase) for
replacement. If this is not possible,
please contact our customer service
department by email: cservice@
homedics.com.au or at the
address below.