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Appendix G

Technical

Support

If you have trouble installing or using the Cordless Hand Scanner with

Bluetooth

Wireless Technology, contact Socket’s technical support

department for assistance.

IMPORTANT! To obtain personal assistance from a Socket technical
support engineer, you must first register your product online at

www.socketcom.com/prodreg

After you register your product and log in, click on the

Technical Support

tab, then click

New

Trouble Ticket

to submit an online request for technical

support. Afterwards , you can log on anytime to monitor the status of your
request. If we are unable to resolve your support inquiry online, we can
arrange for a technical support representative to call you at a specific time.

Please refrain from disassembling the Cordless Hand Scanner. Disassembly
of this device will void the product warranty.

APPENDIX G: TECHNICAL SUPPORT | 71

Содержание Cordless Hand Scanner

Страница 1: ... Technology Featuring a Bluetooth enabled bar code scanner and SocketScan software for wirelessly adding bar code scanning to Bluetooth enabled mobile computers running Windows Mobile 2003 Palm OS 5 2 or later Windows XP or Tablet XP User s Guide ...

Страница 2: ...t the permission of Socket Communications is expressly prohibited Please be aware that the products described in this manual may change without notice Feel free to contact SOCKET COMMUNICATIONS at Socket Communications Inc 37400 Central Court Newark CA 94560 Other than the above Socket Communications can assume no responsibility for anything resulting from the application of information contained ...

Страница 3: ...7 STEP 1 Install Batteries and Attach Tether 27 STEP 2 Charge the Scanner 28 STEP 3 Uninstall Other Scanning Software 28 STEP 4 Install the Software 29 STEP 5 Connect Scanner to PDA via Bluetooth 31 STEP 6 Scan Data into Your Application 34 OPTIONAL Configure Scan Settings 35 OPTIONAL Select Symbologies 37 OPTIONAL Test Bar Codes 38 4 SETUP FOR WINDOWS XP 39 STEP 1 Install Batteries and Attach Tet...

Страница 4: ...ICATIONS 60 B SAFETY AND USAGE TIPS 62 C BAR CODE LABEL SPECIFICATIONS 64 D ENABLING OR DISABLING SYMBOLOGIES 65 E DECODE ZONE 68 F TROUBLESHOOTING 69 G TECHNICAL SUPPORT 71 LIMITED WARRANTY 72 REGULATORY COMPLIANCE 74 4 ...

Страница 5: ...th other devices With Socket s Cordless Hand Scanner CHS you can scan bar codes while connected to the PDA in your pocket or your laptop or desktop located up to 300 feet away all without the hassle of cables or the wkwardness of a protruding antenna a About the Software SocketScan enters scanned data directly into any open Windows or Palm OS program as if the data were manually typed You can conf...

Страница 6: ...e scanning and decoding process but in the transmission of the data to the host For this reason the beeper and green LED signals provided by the CHS confirm not only a successful scan but also the successful transmission of the scanned data to the host Users familiar with bar code scanning may notice a slight delay between the successful scan and shut off of the laser and the beep and green LED fr...

Страница 7: ...ion you will need a deskop or laptop computer that meets these minimum requirements Windows 98SE Me 2000 or XP Either Microsoft ActiveSync or Palm Desktop Software For information about using the CHS with Symbian Series 60 devices please visit www socketcom com product cordless asp Type Scanner Support for other Bluetooth stacks is planned for future releases Package Contents The Socket Cordless H...

Страница 8: ...hours of normal operation WARNING Charge ONLY NiMH batteries in the CHS Damage may result if other battery types are charged Do not store the CHS for more than 30 days with the batteries installed The red Battery Status LED will not function properly if standard AAA non rechargeable batteries are being used Besides the included AC adapter you can also recharge the CHS by using any of the following...

Страница 9: ...atus Optionally you can also set the scanner to beep every time it successfully scans data and transmits it to the host device LED Beep Pattern Meaning 1 beep Connection to host device has begun Bluetooth Status Blue 2 beeps Connection to host device has ended Good Read Green 1 beep Data was successfully scanned and transmitted to host device Touch Screen Stylus The touch screen stylus in the tail...

Страница 10: ...ct symbologies Configure prefix suffixes Run Scan Demo application Configure automatic connections STEP 1 Install Batteries and Attach Tether 1 Use a coin or screwdriver to unlock and remove the battery cover Turn the lock underneath the scanner to a horizontal position Remove the casing 2 Install the batteries in opposite directions as indicated by the positive symbols WARNING Do not install the ...

Страница 11: ...C 1 Remove any scanning hardware from the Pocket PC 2 Make sure the bar code scanning software is closed 3 Tap Start Settings Tap on the System tab or Control Panel 4 Tap on the Remove Programs icon 5 Select the bar code scanning software then tap Remove 6 Tap Yes to confirm removal of the program 7 Soft reset the Pocket PC by pressing the reset button OPTION 2 Uninstall via ActiveSync 1 Make sure...

Страница 12: ...nto your host PC 3 Use My Computer or Windows Explorer to access your CD ROM drive In the CD click on SETUP EXE 4 Follow the instructions on your screen to begin the installation process for Windows CE also compatible with Windows Mobile 2003 Read the instructions in the Welcome screen then click Next In the Main Page click Install Software In the Installation screen click Windows CE 12 ...

Страница 13: ...The SocketScan for Windows CE Setup Program will begin Follow the instructions on your screen to install the software 8 When software installation is complete disconnect the Pocket PC from the host PC Soft reset the Pocket PC by pressing the reset button CHAPTER 2 SETUP FOR WINDOWS MOBILE 13 ...

Страница 14: ...pear on the screen if you have previously connected to the CHS Socket Select if you are using the Socket SDIO CF Connection Kit Built in Select if your device has Bluetooth built in The software will automatically detect the type of stack and provide customized fields Widcomm No further settings are required in this screen The checkbox Automatically connect to CHS will appear gray until you succes...

Страница 15: ...HS as your favorite Tap on the Favorite button to initiate a Bluetooth device search When the CHS is found select it from the list and tap OK 4 Tap on the Scanner tab Enter the following settings CHAPTER 2 SETUP FOR WINDOWS MOBILE 15 ...

Страница 16: ...t the KHz as needed Flash green LED Check to have the CHS LED flash green to indicate good reads The delay in the good scan indicator increases with the distance from the host giving the user valuable feedback about the strength of the connection CHS Battery Level No progress bar should appear since you have not yet connected to the CHS Later when the CHS is connected to your Pocket PC you can ret...

Страница 17: ...ed for outbound Bluetooth Serial communications and note the COM port number Refer to the documentation for your Bluetooth hardware for instructions Socket SDIO or CF Connection Kit Insert the Socket SDIO or CF Bluetooth card into your Pocket PC Make sure a Bluetooth COM port is enabled Tap Bluetooth icon Advanced Features My Bluetooth Device COM Ports tab Make sure the box Bluetooth COM Port is c...

Страница 18: ... device If needed remove any such settings If using the Socket SDIO or CF card from the Bluetooth Devices folder tap Tools My Favorites COM Ports tab If the Connect CHS option does not appear use the Socket CHS configuration utility to enable SocketScan for use with the CHS See Step 5 Configure Scanner Settings 5 Your Pocket PC will begin searching for Bluetooth enabled devices in range After it f...

Страница 19: ...m stack Fujitsu Pocket LOOX If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label in the battery compartment Your screen may vary if you are using different Bluetooth hardware software 6 If using the Widcomm stack you may be prompted to configure automatic connections Tap Yes or No CHAPTER 2 SETUP FOR WINDOWS MOBILE 19 ...

Страница 20: ... CF card the Socket Bluetooth icon in the task tray will also begin blinking to indicate that the devices have connected If the Pocket PC suspends or the CHS is taken out of range the Bluetooth connection will be lost After the Pocket PC comes out of suspend mode or returns within range SocketScan will try to re establish the connection every 10 seconds for 30 seconds For more information about th...

Страница 21: ...r will turn off and you must try again 3 After a successful scan data should appear in your document For example after you scan the code above into a Pocket Excel spreadsheet data should appear in the first cell The default CR carriage return suffix will advance the cursor to the next cell ready for the next scan Note Wait for the Good Scan indication before you scan another bar code If you try to...

Страница 22: ...recognize nine of the most common symbologies 1 Tap on the SocketScan icon In the pop up menu tap Symbology Selector 2 In the screen that appears check the symbologies you wish to enable Uncheck those you wish to disable Tap ok Symbologies not supported by the CHS will be grayed out Enabling all possible symbologies will make the decode process slightly longer 22 ...

Страница 23: ...on In the pop up menu tap Prefix Suffix You can configure prefix suffixes whether or not the CHS is connected to your Pocket PC 2 In the pop up menu select Prefix Suffix 3 In the screen that appears enter the characters you want to be appended to each scan 128 character maximum Tap ok Only printable ASCII characters can be used as prefixes or suffixes The default suffix is a carriage return CHAPTE...

Страница 24: ...connects the Bluetooth link If you have not configured the CHS to automatically connect select the CHS tab at the bottom of the page to re establish this link 2 The Scan Demo screen will appear If desired use the check boxes at the bottom of the screen to modify the test Enable all symbologies By default this option is checked Different symbologies can sometimes interpret the same bar code differe...

Страница 25: ...ic connections Afterwards you can follow the appropriate instructions below to modify settings for automatic connections anytime Socket SDIO or CF Connection Kit 1 From the Bluetooth Devices folder tap Tools My Favorites 2 Tap on the COM Port tab 3 To have your Pocket PC automatically connect to the CHS whenever you start SocketScan select Use the favorite selected above and select Socket CHS xxxx...

Страница 26: ...should already display the correct Bluetooth settings already used to connect the Pocket PC to the CHS Device information about the CHS you previously connected to should also be displayed 3 Check the Automatically connect to CHS box to have your Pocket PC automatically connect to the CHS whenever you start SocketScan Tap ok 26 ...

Страница 27: ...Test bar codes For help using SocketScan tap on the button on the top of any screen STEP 1 Install Batteries and Attach Tether 1 Use a coin or screwdriver to unlock and remove the battery cover Turn the lock underneath the scanner to a horizontal position Remove the casing 2 Install the batteries in opposite directions as indicated by the positive symbols WARNING Do not install the batteries incor...

Страница 28: ...ttempt to charge alkaline batteries this may cause alkaline batteries to leak and damage the CHS The red Battery Status LED will not function properly if standard AAA alkaline batteries are being used STEP 3 Uninstall Other Scanning Software Delete any bar code scanning software you may already have installed on your device 1 Tap Home then tap Menu 2 In the App menu tap Delete 3 In the Delete scre...

Страница 29: ...ur host PC 3 Use My Computer or Windows Explorer to access your CD ROM drive In the CD click on SETUP EXE 4 Follow the instructions on your screen to begin the installation process for Palm Read the instructions in the Welcome screen then click Next In the Main Page click Install Software In the Installation screen click Palm OS CHAPTER 3 SETUP FOR PALM 29 ...

Страница 30: ...reen appears click Run 7 The SocketScan Installation program will begin Follow the instructions on your screen to install the software 8 When software installation is complete disconnect the device from the host PC Soft reset the device by pressing the reset button 30 ...

Страница 31: ... LED begins blinking red the battery needs to be recharged 2 Start SocketScan Tap Home In the upper right corner make sure All is selected Scroll down and tap on the SocketScan icon 3 The main screen of SocketScan will appear showing a picture of the Socket SDIO In Hand Scan Card In the Scanner Device drop down menu select Bluetooth CHS 4 The screen will display a picture of the Cordless Hand Scan...

Страница 32: ...CHS from the list of discovered devices and tap OK The Cordless Hand Scanner will appear as Socket CHS xxxxxx where the characters in brackets are the last 6 characters of the scanner s Bluetooth MAC address If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label in the battery compartment 7 Your device will connect to the CHS If a passkey is ...

Страница 33: ... buttons will appear at the bottom of the screen If the PDA suspends the CHS will automatically re connect once you turn on the PDA again If the CHS is taken out of range or if the Bluetooth connection is otherwise lost to resume operation you must enable it again in SocketScan For more information about the meanings of LEDs and beeps please see page 9 CHAPTER 3 SETUP FOR PALM 33 ...

Страница 34: ...the scanner may beep and or the LED may flash green If the Scanner fails to read data within a few seconds the laser will turn off and you must try again 3 After a successful scan data should appear in your document For example after you scan the code above into a Memo data should appear in the first line The default CR carriage return suffix will advance the cursor to the next line ready for the ...

Страница 35: ...ead Indicator Select how you would like the CHS to indicate that data was successfully decoded and transmitted to the PDA Auto reconnect to last device Check to have your PDA automatically connect to the last CHS unit it connected to whenever you tap Enabled in the main screen of SocketScan Keep PDA alive for Select how long you would like the PDA to stay alive after the last scan This feature all...

Страница 36: ...rn CR Launch App Check the box then use the drop down menu that appears to select an application that you would like SocketScan to automatically enter data into whenever you press the trigger button The application will launch only when you are outside of SocketScan i e SocketScan is running in the background If you configured SocketScan to launch an application whenever you scan data into a docum...

Страница 37: ...scanner is set to recognize eight of the most common symbologies 1 In the main screen of SocketScan tap Symbologies 2 In the screen that appears check the symbologies you wish to enable Uncheck those you wish to disable Tap OK Enabling all possible symbologies will make the decode process slightly longer CHAPTER 3 SETUP FOR PALM 37 ...

Страница 38: ...ar code that the scanner will not decode by default 1 In the main screen of SocketScan tap Test 2 The Test Scan screen will appear If desired check the View as Hex box to view scanned data in hexadecimal format Otherwise data will appear as ASCII 3 Scan the bar code You can either press the trigger button on the CHS or press the Scan button on the screen SocketScan will report the properties of th...

Страница 39: ...sign sound and prefix suffixes Assign a trigger button Select symbologies STEP 1 Install Batteries and Attach Tether 1 Use a coin or screwdriver to unlock and remove the battery cover Turn the lock underneath the scanner to a horizontal position Remove the casing 2 Install the batteries in opposite directions as indicated by the positive symbols WARNING Do not install the batteries incorrectly Dam...

Страница 40: ...harge alkaline batteries this may cause alkaline batteries to leak and damage the CHS The red Battery Status LED will not function properly if standard AAA alkaline batteries are being used STEP 3 Uninstall Other Scanning Software Delete any bar code scanning software already on your computer 1 Make sure the bar code scanning software is closed 2 Click Start Control Panel Add or Remove Programs 3 ...

Страница 41: ...cess your CD ROM drive In the CD click on SETUP EXE 3 Follow the instructions on your screen to begin the installation process for Windows XP Read the instructions in the Welcome screen then click Next In the Main Page click Install Software In the Installation screen click Windows XP CHAPTER 4 SETUP FOR WINDOWS XP 41 ...

Страница 42: ... click Run Note Screens for Internet Explorer 6 0 are shown 5 If a Security Warning screen appears click Run 6 The SocketScan for Windows XP Setup program will begin Follow the instructions on your screen to install the software 42 ...

Страница 43: ...nect CHS If desired you can also configure the devices to automatically connect whenever within range 1 Turn on the Cordless Hand Scanner Press the small power button for five seconds until you see the LED turn blue The LED should blink blue once every second to show that the Bluetooth radio is on but not connected If the LED begins blinking red the battery needs to be recharged For more informati...

Страница 44: ...ets are the last 6 characters of the scanner s Bluetooth MAC address If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label under the batteries Double click on the Socket CHS icon to begin the service discovery After the Serial Port Service icon is highlighted at the top of the screen right click on the Serial Port Service icon and click Conn...

Страница 45: ...ecause this sets the CHS as your default Bluetooth serial device During the device discovery the Cordless Hand Scanner will appear as Socket CHS xxxxxx The characters in brackets are the last 6 characters of the scanner s Bluetooth MAC address If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label under the batteries If a passkey is requested...

Страница 46: ...e discovery the Cordless Hand Scanner will appear as Socket CHS xxxxxx The characters in brackets are the last 6 characters of the scanner s Bluetooth MAC address If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label under the batteries In the passkey options screen select the option Let me choose my own passkey and enter a passkey of your c...

Страница 47: ...ket CHS xxxxxx The characters in brackets are the last 6 characters of the scanner s Bluetooth MAC address If multiple Cordless Hand Scanners were detected identify yours by checking the MAC address printed on a label under the batteries If a passkey is requested enter 1234 To indicate the connection the CHS will beep once Note which COM port is assigned to the Cordless Hand Scanner This is the sa...

Страница 48: ... that your computer has not detected a scanner Right click on the icon In the pop up menu click Settings 3 Click on the CHS tab Check the box Enable Socket CHS support 4 In the Bluetooth stack field select the Bluetooth hardware used by your computer Socket BlueSoleil Select if using Socket s Connection Kit with BlueSoleil In the COM Port field select the SPP COM port number assigned to the CHS fo...

Страница 49: ...field select the Serial COM port assigned to the CHS i e the COM port assigned for outgoing Bluetooth serial communications 5 If desired adjust the CHS trigger operation good read auto re connect and power management options CHS trigger operation Scan always Select if you would like the CHS to scan whether or not it has a Bluetooth connection to the host device Scan only when connected to host Sel...

Страница 50: ...to flash a green LED to indicate good reads Auto re connect Configure how you would like your computer to attempt to automatically re connect to the CHS in case the Bluetooth connection is lost Max attempts Indicate how many times you would like your computer to attempt to re connect to the CHS Time limit per attempt Indicate how long you would like each re connection attempt to last Power managem...

Страница 51: ...r unless you checked the box Enable CHS Support in the SocketScanXP settings SocketScan will not be able to connect to the CHS if you have another device assigned as your favorite or default Bluetooth serial device If needed remove any such settings 9 The task tray icon at the bottom of your screen will change to indicate that SocketScan has detected i e is connected to the CHS The icon will show ...

Страница 52: ...en 2 Press the trigger button and scan the code For example try this bar code When data is read and transmitted to the host the laser will turn off Depending on the settings you chose in the SocketScanXP settings the scanner may beep and or the LED may flash green If the Scanner fails to read data within a few seconds the laser will turn off and you must try again 52 ...

Страница 53: ... spreadsheet data should appear in the first cell Wait for the Good Scan indication before you scan another bar code If you try to scan too fast the device can lock up until you stop scanning For information about bar code scanning applications please visit www socketcom com solutions CHAPTER 4 SETUP FOR WINDOWS XP 53 ...

Страница 54: ... a WAV file select Play a WAV file and click Browse to indicate the file location Prefix Suffix Enter any prefix and or suffixes you would like SocketScan to automatically append to scanned data 128 character max printable ASCII characters only By default SocketScan will enter a carriage return after every data scan Use r for Carriage Return n for Linefeed t for Tab for a single character Other ch...

Страница 55: ... only appear if you are connected to the CHS 2 At the bottom of the CHS screen the CHS battery level will be indicated by a status bar Click Advanced 3 The CHS Advanced Settings screen will appear reporting the current Bluetooth friendly name assigned to the CHS 4 If desired select Friendly Name or Security and click Change 5 In the screen that appears enter any changes and click OK CHS Friendly N...

Страница 56: ...y changes click OK 6 If you modified any security settings you will be prompted to turn your CHS off and back on to make the changes take effect Read the message and click OK Turn the CHS off and back on again 7 When you return to the CHS Advanced Settings screen click Close 8 In the SocketScanXP Settings screen click OK 9 Exit and restart SocketScanXP to have your changes take effect 56 ...

Страница 57: ...r the CHS 10 In SocketScanXP Settings click on the Trigger tab The Trigger and Barcodes tabs will only appear if you are connected to the CHS 11 Select the function key you would like to use as a trigger key Click OK 12 As prompted exit and restart SocketScanXP to have your changes take effect CHAPTER 4 SETUP FOR WINDOWS XP 57 ...

Страница 58: ... Settings click on the Barcodes tab The Trigger and Barcodes tabs will only appear if you are connected to the CHS 2 Check the symbologies you wish to enable Uncheck those you wish to disable Click OK Enabling all possible symbologies will make the decode process slightly longer 3 As prompted exit and restart SocketScanXP to have your changes take effect 58 ...

Страница 59: ... SocketScanXP Settings click on the About tab The Trigger and Barcodes tabs will only appear if you are connected to the CHS 2 View the control panel applet CPL and CHS firmware version information Click OK CHAPTER 4 SETUP FOR WINDOWS XP 59 ...

Страница 60: ...nning Characteristics Bar Code Symbologies Decoded Code 39 UPC EAN JAN MSI Code 128 Code 93 Codabar I 2 of 5 D 2 of 5 RSS 14 Laser Class 1 with Fuzzy Logic Optional Class 2 with Fuzzy Logic Scan Angle 46 5 Laser Scanner Performance Scan Repetition Rate 50 3 scans sec bi directional Decode Distances 2 2 to 40 inches depends on symbol size symbology label media W N Ratio scan angle Bluetooth Charact...

Страница 61: ... 100 feet have been experienced depending on the environment The following conditions appear to reduce the Bluetooth connection range The presence of soft absorbent materials such as paper fiberglass insulation foam material in office cubical walls carpeting and to a lesser extent even sheetrock and wood construction materials Hard materials such as concrete increase the range Human bodies or cont...

Страница 62: ...e Do not expose your product to liquid moisture or extreme humidity Do not expose your product to extreme high or low temperatures Do not expose your product to lit candles cigarettes or cigars or to open flames etc Do not drop throw or try to bend the product as rough treatment could damage it Do not paint your product as the paint could obstruct parts and prevent normal use Do not attempt to dis...

Страница 63: ...he Cordless Hand Scanner is designed to be in compliance with the RF exposure limits set by national authorities and international health agencies1 when installed or used separately from other antennas or radio transmitters 1 Examples of RF exposure standards and guidelines ICNIRP Guidelines for limiting exposure to time varying electric magnetic and electromagnetic fields up to 300 GHz Internatio...

Страница 64: ...ite spaces or false or missing bar sections could be interpreted by the reading equipment as part of the code Generally the width of such flaws is more serious than the height Code symbols labels should be rejected if these defects are present Definition The bars in the bar code symbol should be well defined Their edges should not be rough or fuzzy so that the bars and spaces have the proper width...

Страница 65: ...Check Socket s website for updates Table 1 Default Symbologies Symbology Scanner Default Default Length Length after Symbology Selector UPC EAN JAN UPC A Enabled N A N A UPC E Enabled N A N A UPC E1 Disabled N A N A EAN 8 Enabled N A N A EAN 13 Enabled N A N A Code 128 USS 128 UCC EAN 128 Enabled Any Any Code 39 Code 39 Enabled 2 to 23 2 to 55 Trioptic Code 39 Enabled 2 to 23 2 to 55 Code 39 Full ...

Страница 66: ... UPC E1 Check Digit Enabled Convert UPC E to A Disabled Convert UPC E1 to A Disabled EAN 8 Zero Extend Disabled UPC EAN Security Level 0 UPC EAN Coupon Code Disabled Code 39 Convert Code 39 to Code 32 Disabled Code 32 Prefix Disabled Check Digit Verification Disabled Transmit Check Digit Disabled Code 39 Full ASCII Disabled Interleaved 2 of 5 Check Digit Verification Disabled Transmit Check Digit ...

Страница 67: ...tackedsymbologies htm c www adams1 com d www bizfonts com e www barcode us com info_center upc htm UPC Codes f www barcode us com info_center bookinfo htm Bookland EAN g www dataid com bcsymbology htm h www aaabarcodes com i www snx com mechanics html j www pscnet com html aabcsymbologies htm Checksums k www idautomation com barcoding4beginners html APPENDIX D ENABLING DISABLING SYMBOLOGIES 67 ...

Страница 68: ...bar code size is the width in thousandths of an inch mils of the narrowest element bar or space in the symbol The figures shown are the typical scanning distances depths of field for selected bar code sizes The maximum usable length of a bar code symbol Width of Field at any given range is also shown 68 APPENDIX E DECODE ZONE ...

Страница 69: ... poorly printed Try scanning a bar code that is correctly formatted or printed well such as on a retail package The bar code symbology may be disabled or not supported by the Cordless Hand Scanner Use Scan Demo for Windows Mobile or the Test screen for Palm OS to identify the symbology If needed enable the symbology by using Symbology Selector for Windows Mobile or the Symbology screen for Palm OS...

Страница 70: ...ket PC by pressing the reset button SYMPTOM While scanning with the CHS I turned off the Pocket PC or my Pocket PC entered suspend mode Now the CHS won t reconnect to my Pocket PC POSSIBLE REASONS SOLUTION There is a problem with the Widcomm stack on some Pocket PCs where the CHS can be discovered but fails to communicate Affected units include the HP iPAQ models h221X with ROM version 1 10 and h1...

Страница 71: ... com prodreg After you register your product and log in click on the Technical Support tab then click New Trouble Ticket to submit an online request for technical support Afterwards you can log on anytime to monitor the status of your request If we are unable to resolve your support inquiry online we can arrange for a technical support representative to call you at a specific time Please refrain f...

Страница 72: ...r reconditioned parts and the returned product becomes Socket s property Socket warrants the repaired or replaced products to be free from defects in material or workmanship for ninety 90 days after the return shipping date or for the duration of the original warranty period whichever is greater This warranty does not cover the replacement of products damaged by abuse accident misuse or misapplica...

Страница 73: ...ity to use the SOFTWARE even if SOCKET has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages the above limitation may not apply to you EXPORT LAW ASSURANCES You may not use or otherwise export or reexport the SOFTWARE except as authorized by United States law and laws of the jurisdiction...

Страница 74: ...ons for this type of RF energy 2 In the unlikely event that there is electronic interference between this system and other wireless transmitters quickly change the location of operation or stop operating the unit cease signal transmission 3 If other electrical interference or related problems occur contact Socket technical support at support socketcom com Radio Frequency Interference Requirements ...

Страница 75: ... interference by one or more of the following measures Reorient or relocate the receiving antenna of the radio or television Increase the distance separating the equipment and the receiver Connect the equipment to an outlet on a different branch circuit than that of the receiver Consult the dealer or an experienced radio TV technician for help The user may find the following booklet helpful How to...

Страница 76: ...e Requirements IEC 801 3 Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 3 Radiated Electromagnetic Field Requirements IEC 801 4 Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 4 Electrical Fast Transients Requirements EN 60 950 Amd 1 Amd 2 Safety of Information Technology Equipment Including Business Equipment...

Страница 77: ...ever dispose of used battery with other ordinary solid wastes Batteries contain toxic substances Dispose of used battery in accordance with the prevailing community regulations that apply to the disposal of batteries Cover the metal terminals with insulating tape This is to prevent accidental short circuiting Never expose the battery to any liquid Always keep the battery out of reach of infants or...

Страница 78: ... Socket Communications Inc 1 2005 Printed in U S A ...

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