Socket CF Mag Stripe Reader Card 4E, Руководство пользователя

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Appendix D
Technical Support
If you have trouble installing or using CF Mag Stripe Reader Card, Socket
has two technical support resources to help you. Please note that technical
support is available in English only.
1. Socket On-Demand Support (SOS)
Socket On-Demand Support is an interactive technical
support program. SOS provides immediate service and
is the best place to start for technical support. To access
SOS, visit:
www.socketcom.com/support . Click on the SOS icon.
If SOS cannot solve your problem, end the session by submitting an
email inquiry to a Socket technical support engineer as prompted. Your
interactive session will be saved for reference.
2. Live Technical Support
IMPORTANT! To obtain technical support, you must first
register your product online at
www.socketcom.com/prodreg .
After you register your product, log in, click on the
Technical Support
tab, and click
New Trouble Ticket
. Follow the online process to submit an
email request for technical support.
If we are unable to resolve your support inquiry via email, we can arrange
for a technical support representative to call you at a specific time.
Please refrain from disassembling the CF Mag Stripe Reader Card.
Disassembly of this device will void the product warranty.
APPENDIX D: TECHNICAL SUPPORT | 29