Soca AP--60, Руководство пользователя, Страница: 14 / 15

7. Trouble shooting:
1.Unable to find AP­60
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s IP in E TM program.
(a)C heck if both c omputer and AP­60 are at the same segme nt. Please refer to Converte r
setting (St ep 1).
(b)Close all firewalls available to prevent blocking of package sendi ng.
(c)Try defaul t IP(PING 192.168.10.89) t o check if any response s when the above steps
are unable to help to find AP­60. If the re is a response, enter t he defaul t IP to open
the setting page using the bro wser(IE).
(d)Check both the wiring between AP­60 and the c omputer. Che ck if both are connected
with Router or Hub. User is unable to find AP­60 if Hub without 1 0/10 0M SWITCH
is used. No gateway is gi ven for the fir st se tting of AP­60 and user must do the setting
at the same segment whi ch re quir es a Hub with 10/100M SWITCH fun ction.
2.ETM is able to locate AP­60 b ut the bro wser (IE) is unable to l ocate AP­60.
(a)C lose all Proxy Server setting.
3.If virtu al IP is availa ble for AP­60.
(a)E ither real or v irtua l IP t hat i s assigned to AP­60 works well and it has to be a fixed
IP. A virtual IP (192.168 .xxx.xxx) is n ormally a ssigned to AP­60 and user needs to
set the IP a s a fi xed IP in orde r to detec t AP ­60 easily. AP­60 also supports DHCP
and user needs to se t the IP as a fixed or reserved IP.
4.Se tting real IP.
(a)Use E TM program t o set real IP for AP­60 under the same seg men t and set both
Gateway a nd Submask c orrectly.
5.How to use floating real IP (ADSL)?
The IP needs to accommodate with IP Router and Dynamic DNS.
(a)Apply free dynamic DNS fro m http://www.dyndns.org o r other IP Router which
supports Dyna mic DNS.
(b)Set Dynamic DNS a t IP Rout er.
(c)IP Router, therefore , sen ds a fixed virt ual I P to AP­6 0 an d ma ps the port with AP­60.
(d)Add one new comm unication interface in access control or time attendance soft ware.
E nter newly ap plied Dynami c DNS in the I P col umn to complete f loati ng IP sett ing.
6.Unable to li nk with access control or time attendance soft ware when AP­60 is set .
There are three areas to look i nto t he problem such as (1)Device (AP­60 and the
re ader), (2)Fire wall and (3)Software (Access Control System )
(a)C heck if both AP­60 and readers communi cation interfa ces a re compa tible and
their switc hes are at the correct place.
(b)Check if b oth DT+ and DT­ wiring are at th e correct place.
(c)C heck if both AP­60 power light ( blinking) and LAN light (li ght o n).
(d)Close all firewalls on the computer and router or open th e port (de fault port as 4 444
or 3333).
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