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TROUBLESHOOTING GUIDE
Problem
Probable Cause
Solution
Engine shuts down when
running.
1. Out of fuel.
2. Low Engine Oil
1. Fill fuel tank.
2. Add oil.
Engine runs good at
no-load but “bogs down”
when loads are connected.
1. Faulty load.
2. Engine speed is too
slow.
3 Generator is overloaded.
4. Faulty generator
circuit.
5. Defective engine.
1. Replace load.
2. Contact authorized
service facility.
3. Disconnect some of
the loads.
4. Contact authorized
service facility.
5. Contact authorized
service facility.
Generator is running but
load does not run
1. Load is off or is
defective.
2. Protector is off.
3. Faulty generator
circuits or parts.
1. Turn on or replace the
load.
2. Reset Protector.
3. Contact authorized
service facility.
Wrong outlet voltage
1. Faulty generator
circuits or parts.
1. Contact authorized
service facility.
Protector pops when
load is connected to the
generator
1. Generator is over-
loaded.
2. Large surge current
(pumps, compressors,
etc.).
3. Weather is too hot or gen-
erator is facing the sun.
4. Faulty generator
circuits or parts.
1. Reduce the load.
2. Use the largest outlet.
3. Shade or relocate the
generator.
4. Contact authorized
service facility.
Cannot shut off Engine
1. Faulty generator
circuits or parts.
1. Contact authorized
service facility.
Problem
Probable Cause
Solution
Engine lacks power.
1. Load is too high.
2. Dirty air cleaner.
1. Check capacity and
refer to Wattage Guide
2. Replace air filter.
Engine “hunts” or falters.
1. Carburetor is running
too rich or too lean.
1. Contact authorized
service facility.
Engine will not start; or
starts and runs rough.
1. Rocker switch set to
“OFF” position.
2. Fuel valve is in “OFF”
position.
3. Dirty air cleaner.
4. Out of fuel.
5. Stale fuel.
6. Spark plug wire not
connected to spark
plug.
7. Bad spark plug.
8. Water in fuel.
9. Flooded.
10.Excessively rich
fuel/air mixture.
11.Intake valve stuck
open or closed.
12.Engine has lost
compression.
13.Low engine oil.
14.Wrong Fuel.
1. Set switch to “ON”
position.
2. Turn fuel valve to
“OPEN” position.
3. Clean or replace air
cleaner.
4. Fill fuel tank.
5. Drain fuel tank and
carburetor; fill with
fresh fuel.
6. Connect wire to spark
plug.
7. Replace spark plug.
8. Drain fuel tank and
carburetor; fill with
fresh fuel.
9. Wait 5 minutes and
re-crank engine.
10.Contact authorized
service facility.
11.Contact authorized
service facility.
12.Contact authorized
service facility.
13.Add oil.
14.Use recommended
fuel.