Troubleshooting Guide
SYMPTOM
CAUSE
SOLUTION
No Power to controller
Not plugged into outlet
Plug into power source
(No Beep when plugged
House breaker tripped
Reset breaker
into outlet)
Bad connection at controller
Unplug connection and reconnect. Reference
how to access/replace controller instructions
Bad connection at PCB
Unplug connection and reconnect. Reference
(Power Control Board)
how to access/replace PCB instructions
Faulty PCB (Power Control Board)
Call OLPI for replacement. Reference
how to access/replace PCB instructions
Faulty Controller
Call OLPI for replacement. Reference
how to access/replace controller instructions
Faulty body wiring
Call OLPI for replacement.
Power light not on (Controller
Appliance not powered on
Press on/off button
beeps when plugged in)
Faulty controller
Call OLPI for replacement. Reference
how to access/replace controller instructions
No display on controller
Controller temp is below -10°F (-23°C)
Remove controller from unit and bring to temp
(Power light is on)
above 0°F (-18°C)
Faulty controller
Call OLPI for replacement. Reference
how to access/replace controller instructions
Heating light not on
Smoking program not set
Set Temp and Time in smoking program,
wait 60 seconds for heating
Faulty controller
Call OLPI for replacement. Reference
how to access/replace controller instructions
Faulty body wiring
Call OLPI for replacement.
Element not on
Bad connection at HTL
Unplug connection and reconnect. Reference
how to access/replace HTL instructions
Bad connection at the element
Unplug connection and reconnect. Reference
how to access/replace element instructions
Faulty HTL
Call OLPI for replacement. Reference
(High Temp Limit Safety Shut-off)
how to access/replace HTL instructions
Faulty element
Call OLPI for replacement. Reference
how to access/replace element instructions
Meat Probe does not
Bad connection at the meat probe
Unplug connection and reconnect. Reference
read on controller
how to access/replace meat probe instructions
Faulty meat probe
Call OLPI for replacement. Reference
how to access/replace meat probe instructions
Faulty controller
Call OLPI for replacement. Reference
how to access/replace controller instructions
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