Warranty
Smith & Nephew products are guaranteed to be free from defects in material and
workmanship for the warranty period for a particular product, beginning from date
of invoice. Refer to the current Smith & Nephew Product Catalog or contact Smith
& Nephew Customer Service for specific warranty information.
This limited warranty is restricted to repair or replacement by Smith & Nephew, at its
option, of any product found to be defective during the warranty period. Damage inflicted
to a product by the user that causes it to be unsuitable for refurbishment may result in
additional charges, regardless of warranty status. All warranties apply to the original buyer
only. In no event shall Smith & Nephew be liable for any anticipated profits, consequential
damages, or loss of time incurred by the buyer with the purchase or use of any product.
NO OTHER WARRANTY, EXPRESSED OR IMPLIED, IS GIVEN.
Service Replacement Units Warranty
Smith & Nephew service replacement units are warranted to be free from defects in
material and workmanship for the warranty period for a particular product, beginning
from date of invoice. Refer to the current Smith & Nephew Product Catalog or contact
Smith & Nephew Customer Service for specific warranty information.
Service Replacement Program
Smith & Nephew offers a 24-hour Service Replacement Program for its products to
minimize downtime in your operating room. Our goal is to ship you a service replacement
unit within 24 hours** of your call (during normal business hours). For a Return
Authorization (RA) number or for additional information on this program, call Customer
Service at +1-800-343-5717 in the U.S., or contact your authorized representative.
**24-hour shipment is not offered in all countries.
Repair Service Program
For devices no longer under warranty, repairs can be made by Smith & Nephew or by
an authorized agent. Non-warranty repairs will be made at the list price of replacement
parts, plus labor. If requested, we will provide an estimate of repair cost and time required
for the repair before any work is done. Repair items should be carefully decontaminated,
repackaged, marked with the Return Authorization (RA) number, and returned postpaid to
the appropriate Smith & Nephew Service Center. Smith & Nephew Customer Service or
your local authorized representative can provide shipping information.
For Further Information
If further information on this product is needed, please contact Smith & Nephew
Customer Service at +1-800-343-5717 in the U.S., or your authorized representative.
Smith & Nephew
York Science Park
Heslington, York YO10 5DF
United Kingdom
Endoscopy
Smith & Nephew, Inc.
Andover, MA 01810
USA
www .smith-nephew .com
+1 978 749 1000 Telephone
+1 978 749 1108 Fax
+1 800 343 5717 U.S. Customer Service
©2007, 2010 Smith & Nephew, Inc.
All rights reserved.
02/2010 10600266 Rev. E
™Trademarks of Smith & Nephew. Certain marks registered U.S. Patent & Trademark Office.
Covered by one or more of the following U.S. patent numbers: Re. 34,556; 5,270,622; 5,322,505; 5,510,070; 5,563,481; 5,602,449; 5,620,447;
5,630,826; 5,672,945; 5,707,350; 5,712,543; 5,745,647; 5,749,885; 5,804,936; 5,833,692; 5,871,493; 5,913,867; 6,090,122; 6,328,752; Des.
381,425; Des. 390,955; Des. 390,956; other patents pending.
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