46 / EN
Washing Machine / User’s Manual
Loading door cannot be opened.
• Door lock is activated because of the water level in the
machine. >>> Drain the water by running the Pump or
Spin programme.
• Machine is heating up the water or it is at the spinning
cycle. >>> Wait until the programme completes.
• Child lock is engaged. Door lock will be deactivated a
couple of minutes after the programme has come to an
end. >>> Wait for a couple of minutes for deactivation of
the door lock.
• Loading door may be stuck because of the pressure it is
subjected to. >>> Grab the handle and push and pull the
loading door to release and open it.
Washing takes longer time than specified in the
manual.(*)
• Water pressure is low. >>> Machine waits until taking in
adequate amount of water to prevent poor washing quality
due to the decreased amount of water. Therefore, the
washing time extends.
• Voltage might be low. >>> Washing time is prolonged to
avoid poor washing results when the supply voltage is low.
• Input temperature of water might be low. >>> Required
time to heat up the water extends in cold seasons. Also,
washing time can be lengthened to avoid poor washing
results.
• Number of rinses and/or amount of rinse water might have
increased. >>> Machine increases the amount of rinse
water when good rinsing is needed and adds an extra
rinsing step if necessary.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
Programme time does not countdown. (On models
with display) (*)
• Timer may stop during water intake. >>> Timer indicator
will not countdown until the machine takes in adequate
amount of water. The machine will wait until there is
sufficient amount of water to avoid poor washing results
due to lack of water. Timer indicator will resume countdown
after this.
• Timer may stop during heating step. >>> Timer indicator
will not countdown until the machine reaches the selected
temperature.
• Timer may stop during spinning step. >>> Automatic
unbalanced load detection system might be activated due
to the unbalanced distribution of the laundry in the drum.
Programme time does not countdown. (*)
• There might be unbalanced load in the machine. >>>
Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry
in the drum.
Machine does not switch to spinning step. (*)
• There might be unbalanced load in the machine. >>>
Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry
in the drum.
• The machine will not spin if water is not drained completely.
>>> Check the filter and the draining hose.
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage. >>> Use recommended amount
of detergent.
Washing performance is poor: Laundry turns gray.
(**)
• Insufficient amount of detergent has been used over a long
period of time. >>> Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Washing was made at low temperatures for a long time.
>>> Select the proper temperature for the laundry to be
washed.
• Insufficient amount of detergent is used with hard water.
>>> Using insufficient amount of detergent with hard
water causes the soil to stick on the cloth and this turns
the cloth into gray in time. It is difficult to eliminate graying
once it happens. Use the recommended amount of
detergent appropriate for water hardness and the laundry.
• Too much detergent is used. >>> Use the recommended
amount of detergent appropriate for water hardness and
the laundry.
Washing performance is poor: Stains persist or the
laundry is not whitened. (**)
• Insufficient amount of detergent is used. >>> Use the
recommended amount of detergent appropriate for water
hardness and the laundry.
• Excessive laundry was loaded in. >>> Do not load the
machine in excess. Load with amounts recommended in
the "Programme and consumption table".
• Wrong programme and temperature were selected. >>>
Select the proper programme and temperature for the
laundry to be washed.
• Wrong type of detergent is used. >>> Use original
detergent appropriate for the machine.
• Too much detergent is used. >>> Put the detergent in the
correct compartment. Do not mix the bleaching agent and
the detergent with each other.
Washing performance is poor: Oily stains appeared
on the laundry. (**)
• Regular drum cleaning is not applied. >>> Clean the drum
regularly. For this, please see 4.4.2.
Washing performance is poor: Clothes smell
unpleasantly. (**)
• Odours and bacteria layers are formed on the drum as a
result of continuous washing at lower temperatures and/
or in short programmes. >>> Leave the detergent drawer
as well as the loading door of the machine ajar after each
washing. Thus, a humid environment favorable for bacteria
cannot occur in the machine.
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do not load the
machine in excess.
• Detergent in use is damp. >>> Keep detergents closed in
an environment free of humidity and do not expose them
to excessive temperatures.
• A higher temperature is selected. >>> Select the proper
programme and temperature according to the type and
soiling degree of the laundry.
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