Problem and alarm code
Possible cause and solution
Technical malfunction of the appliance.
• The indicator
flashes 12 times
intermittently.
• Acoustic signal sounds 12 times in‐
termittently.
• Switch the appliance off and on.
The level of water inside the appliance
is too high.
• The indicator
flashes 15 times
intermittently.
• Acoustic signal sounds 15 times in‐
termittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the
right height above the floor. Refer to the installa‐
tion instructions.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results
and energy savings.
The programme lasts too long.
• If the delayed start option is set, cancel the de‐
lay setting or wait for the end of the countdown.
• Refer to the consumption values table in the
chapter "Programmes".
Small leak from the appliance door.
• The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• The appliance door is not centred on the tub.
Adjust the rear foot (if applicable).
The appliance door is difficult to close.
• The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• Parts of the tableware are protruding from the
baskets.
The appliance door opens during the
wash cycle.
• The Dry Assist function is activated. You can
deactivate the function. Refer to "Settings".
Rattling/knocking sounds from inside
the appliance.
• The tableware is not properly arranged in the
baskets. Refer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-beaker.
• The amperage is insufficient to supply simulta‐
neously all the appliances in use. Check the
socket amperage and the capacity of the meter
or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Contact
an Authorised Service Centre.
Refer to "Before first use",
"Daily use", or "Hints and
tips" for other possible causes.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
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