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Troubleshooting
Check this list before contacting the service.
Doing so will save you time and money. This
list includes frequent complaints that are not
related to faulty workmanship or materials.
Certain features mentioned herein may not
apply to your product.
The refrigerator is not working.
•
The power plug is not fully settled. >>>
Plug it in to settle completely into the socket.
•
The fuse connected to the socket powering
the product or the main fuse is blown. >>>
Check the fuses.
Condensation on the side wall of
the cooler compartment (MULTI
ZONE, COOL, CONTROL and
FLEXI ZONE).
•
The door is opened too frequently >>>
Take care not to open the product’s door too
frequently.
•
The environment is too humid. >>> Do not
install the product in humid environments.
•
Foods containing liquids are kept in unsealed
holders. >>> Keep the foods containing
liquids in sealed holders.
•
The product’s door is left open. >>> Do
not keep the product’s door open for long
periods.
•
The thermostat is set to too low tempera-
ture. >>> Set the thermostat to appropriate
temperature.
Compressor is not working.
•
In case of sudden power failure or pulling
the power plug off and putting back on,
the gas pressure in the product’s cooling
system is not balanced, which triggers the
compressor thermic safeguard. The product
will restart after approximately 6 minutes. If
the product does not restart after this period,
contact the service.
•
Defrosting is active. >>> This is normal for
a fully-automatic defrosting product. The
defrosting is carried out periodically.
•
The product is not plugged in. >>> Make
sure the power cord is plugged in.
•
The temperature setting is incorrect. >>>
Select the appropriate temperature setting.
•
The power is out. >>> The product will
continue to operate normally once the power
is restored.
The refrigerator’s operating noise
is increasing while in use.
•
The product’s operating performance may
vary depending on the ambient tempera-
ture variations. This is normal and not a
malfunction.
The refrigerator runs too often or
for too long.
•
The new product may be larger than the
previous one. Larger products will run for
longer periods.
•
The room temperature may be high. >>>
The product will normally run for long peri-
ods in higher room temperature.
•
The product may have been recently
plugged in or a new food item is placed
inside. >>> The product will take longer to
reach the set temperature when recently
plugged in or a new food item is placed in-
side. This is normal.
•
Large quantities of hot food may have been
recently placed into the product. >>> Do
not place hot food into the product.
•
The doors were opened frequently or kept
open for long periods. >>> The warm air
moving inside will cause the product to run
longer. Do not open the doors too frequently.
•
The freezer or cooler door may be ajar. >>>
Check that the doors are fully closed.
•
The product may be set to temperature too
low. >>> Set the temperature to a higher
degree and wait for the product to reach the
adjusted temperature.
•
The cooler or freezer door washer may
be dirty, worn out, broken or not properly
settled. >>> Clean or replace the washer.
Damaged / torn door washer will cause the
product to run for longer periods to preserve
the current temperature.
