Troubleshooting Procedures
204
SMCD3GNV Wireless Cable Modem Gateway User Manual
Application and Gaming Troubleshooting
Connecting to Messenger Services Behind the Gateway
If you experience intermittent errors, cannot connect to servers, or find some features not
working when using MSN or AIM Messenger with the Gateway:
You may have to open the following ports:
– For MSN Messenger, open port 443.
– For AIM, open port 5190.
Connecting to America Online Behind the Gateway
If you cannot connect to AOL servers on a computer after connecting to AOL using the
Gateway:
Create an account for the Gateway.
Create a password that is 8 alphanumeric characters long.
Append
@aol.com
to the end of the username.
Some AOL packages only allow for one internet connection.
Connecting to XBox Live, PSP, and Nintendo WFC
If you cannot connect to servers or experience server timeouts:
Disable firewall and SPI applications.
Reserve IP addresses for clients.
Putting the XBox or Nintendo DS in the DMZ.
Upgrade the latest firmware for your applications and Gateway.
Enable the Gateway’s UPnP feature (see “Discovering Devices” on page 92).
Open specific ports for the game server.
Enable wireless on PSP.
Nintendo DS does not support WPA or passphrase.
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Страница 216: ...20 Mason Irvine CA 92618 U S A http www smc com Document number DORY06172010...