88
Click
ext
and select a usergroup in the
Group
list in
Action Data
to allow dialing any extension in this usergroup.
Click
timeout
and select actions except
Next Layer
and
Select
Language
in the
Action
list to assign an action after the user
response time is up.
Click
to add the rule in the
Node
list.
#
If select
ext
, and the caller dialed a wrong extension, the system
prompts an error message followed by a beep to request
reentering a correct one. Any entered digit before the beep will
not take effect.
Hang Up
To cut off the call immediately.
Play Back
To play the IVR prompt selected in
Prompt
list
Call To
To call an extension.
Go to Top
To go back to the root menu of the IVR.
Next Layer
To go to the next layer of the IVR menu.
Return
To go back to the previous layer.
Node
Information of the configured keys and actions. Click a node and
to delete the node and its underlying structure.
Child Rule
If a
Next Layer
is selected, Child Rule sets the key-action
associations with the next-layer menu.
Specify applicable parameter(s) for an action.
Prompt
Select a *.wav recording file that you add
from the
IVR Prompts Management
tab, or
select one of the default voice file.
Group
Select a usergroup.
Language
Select a language of the IVR.
Action Data
Extension
Enter an extension number to be transferred
to.
Active Worktime
Select to set work time for the IVR.
Group
Select a work time group set in
Feature
-->
Worktime
.
Select one action during business hours.
Greeting
To play the selected prompt. The phone
directly hang up after playing the prompt.
In-Hour Actions
Announce
To play the selected prompt. The caller can
press keypad to enter numbers during the
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