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A-1

Appendix A: Troubleshooting

Diagnosing Switch Indicators

Power and Cooling Problems

If the power indicator does not turn on when the power cord is plugged in, you may
have a problem with the power outlet, power cord, or internal power supply.
However, if the unit powers off after running for a while, check for loose power
connections, power losses or surges at the power outlet, and verify that the fans on
the unit are unobstructed and running prior to shutdown. If you still cannot isolate the
problem, then the internal power supply may be defective.

Installation

Verify that all system components have been properly installed. If one or more
components appear to be malfunctioning (such as the power cord or network
cabling), test them in an alternate environment where you are sure that all the other
components are functioning properly.

Table A-1 Troubleshooting Chart

Symptom

Action

PWR/System LED is Off

• Power supply is disconnected.
• Check connections between the switch, the power cord, and the wall

outlet.

• Contact your dealer for assistance.

PWR/System LED is Amber

• Internal power supply has failed. Contact your local dealer for assistance.

Link LED is Off

• Verify that the switch and attached device are powered on.
• Be sure the cable is plugged into both the switch and corresponding

device.

• If the switch is installed in a rack, check the connections to the

punch-down block and patch panel.

• Verify that the proper cable type is used and its length does not exceed

specified limits.

• Check the adapter on the attached device and cable connections for

possible defects. Replace the defective adapter or cable if necessary.

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Содержание 6152PL2 - annexe 1

Страница 1: ...INSTALLATION GUIDE TigerSwitchTM 10 100 24 Port 10 100 Switch with PoE IP Clustering and 4 Gigabit Ports SMC6128PL2 SMC6152PL2 ...

Страница 2: ......

Страница 3: ...20 Mason Irvine CA 92618 Phone 949 679 8000 TigerSwitch 10 100 Installation Guide From SMC s Tiger line of feature rich workgroup LAN solutions April 2009 Pub 149100000007A E042009 MW R01 ...

Страница 4: ...ted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2009 by SMC Networks Inc 20 Mason Irvine CA 92618 All rights reserved Printed in China Trademarks SMC is a registered trademark and EZ Switch TigerStack and TigerSwitch are trademarks of SMC Networks Inc Other product and company names are tr...

Страница 5: ...v Warranty and Product Registration To register SMC products and to review the detailed warranty statement please refer to the Support Section of the SMC Website at http www smc com ...

Страница 6: ...vi ...

Страница 7: ...d void your authority to operate the equipment You may use unshielded twisted pair UTP for RJ 45 connections Category 3 or better for 10 Mbps connections Category 5 or better for 100 Mbps connections Category 5 5e or 6 for 1000 Mbps connections For fiber optic connections you may use 50 125 or 62 5 125 micron multimode fiber or 9 125 micron single mode fiber Industry Canada Class A This digital ap...

Страница 8: ...ge fluctuation and flicker in low voltage supply system according to EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discharge according to EN 61000 4 2 1995 Contact Discharge 4 kV Air Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according...

Страница 9: ...afety Extra Low Voltage conditions according to IEC 60950 The conditions are only maintained if the equipment to which it is connected also operates under SELV conditions France and Peru only This unit cannot be powered from IT supplies If your supplies are of IT type this unit must be powered by 230 V 2P T via an isolation transformer ratio 1 1 with the secondary connection point labelled Neutral...

Страница 10: ... son cordon électrique au niveau de cette prise L appareil fonctionne à une tension extrêmement basse de sécurité qui est conforme à la norme IEC 60950 Ces conditions ne sont maintenues que si l équipement auquel il est raccordé fonctionne dans les mêmes conditions Power Cord Set U S A and Canada The cord set must be UL approved and CSA certified The minimum specifications for the flexible cord ar...

Страница 11: ...äts kann nur durch Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen werden Der Betrieb dieses Geräts erfolgt unter den SELV Bedingungen Sicherheitskleinstspannung gemäß IEC 60950 Diese Bedingungen sind nur gegeben wenn auch die an das Gerät angeschlossenen Geräte unter SELV Bedingungen betrieben werden Cordon électrique Il doit être agréé dans le pays d utilisation Etats Unis e...

Страница 12: ... line to prevent electrical hazards Warning This switch uses lasers to transmit signals over fiber optic cable The lasers are compliant with the requirements of a Class 1 Laser Product and are inherently eye safe in normal operation However you should never look directly at a transmit port when it is powered on Caution All interconnecting LAN cables and devices receiving PoE Power over Ethernet po...

Страница 13: ...andards End of Product Life Span This product is manufactured in such a way as to allow for the recovery and disposal of all included electrical components once the product has reached the end of its life Manufacturing Materials There are no hazardous nor ozone depleting materials in this product Documentation All printed documentation for this product uses biodegradable paper that originates from...

Страница 14: ...damage the system or equipment Warning Alerts you to a potential hazard that could cause personal injury Related Publication The following publication gives specific information on how to operate and use the management functions of the switch The Management Guide Also as part of the switch s software there is an online web based help that describes all management related features s Revision Histor...

Страница 15: ... Management 1 6 Chapter 2 Network Planning 2 1 Introduction to Switching 2 1 Application Examples 2 2 Supplying PoE 2 2 Collapsed Backbone 2 3 Network Aggregation Plan 2 4 Remote Connection with Fiber Cable 2 5 Making VLAN Connections 2 6 Application Notes 2 7 Chapter 3 Installing the Switch 3 1 Selecting a Site 3 1 Ethernet Cabling 3 1 Equipment Checklist 3 2 Package Contents 3 2 Optional Rack Mo...

Страница 16: ...00 Mbps Gigabit Ethernet Collision Domain 4 5 100 Mbps Fast Ethernet Collision Domain 4 6 10 Mbps Ethernet Collision Domain 4 6 Cable Labeling and Connection Records 4 6 Appendix A Troubleshooting A 1 Diagnosing Switch Indicators A 1 Power and Cooling Problems A 1 Installation A 1 In Band Access A 2 Appendix B Cables B 1 Twisted Pair Cable and Pin Assignments B 1 10BASE T 100BASE TX Pin Assignment...

Страница 17: ... 4 2 Maximum 1000BASE SX Gigabit Ethernet Cable Length 4 5 Table 4 3 Maximum 1000BASE LX Gigabit Ethernet Cable Length 4 5 Table 4 4 Maximum 1000BASE ZX Gigabit Ethernet Cable Length 4 6 Table 4 5 Maximum Fast Ethernet Cable Length 4 6 Table 4 6 Maximum Ethernet Cable Length 4 6 Table A 1 Troubleshooting Chart A 1 Table B 1 10 100BASE TX MDI and MDI X Port Pinouts B 2 Table B 2 1000BASE T MDI and ...

Страница 18: ...ions 2 6 Figure 3 1 RJ 45 Connections 3 2 Figure 3 2 Attaching the Brackets 3 3 Figure 3 3 Installing the Switch in a Rack 3 4 Figure 3 4 Attaching the Adhesive Feet 3 4 Figure 3 5 Inserting an SFP Transceiver into a Slot 3 5 Figure 3 6 Power Socket 3 6 Figure 3 7 Serial Port DB 9 DTE Pin Out 3 6 Figure 4 1 Making Twisted Pair Connections 4 2 Figure 4 2 Network Wiring Connections 4 3 Figure 4 3 Ma...

Страница 19: ...ur network traffic They bring order to poorly performing networks by segregating them into separate broadcast domains with IEEE 802 1Q compliant VLANs and empower multimedia applications with multicast switching and CoS services Figure 1 1 SMC6128PL2 Panels Figure 1 2 SMC6152PL2 Panels 1 RJ 45 ports shared with a SFP tranceiver slots If an SFP transceiver is plugged in the corresponding RJ 45 port...

Страница 20: ... wireless access points which translates into greater network availability For each attached 802 3af compliant device the switch automatically senses the load and dynamically supplies the required power The switch delivers power to a device using the two data wire pairs in UTP or STP Each port can provide up to 15 4 W of power at the standard 48 VDC voltage Independent overload and short circuit p...

Страница 21: ...ually Each port also supports IEEE 802 3x auto negotiation of flow control so the switch can automatically prevent port buffers from becoming saturated Gigabit Combination Ports The Small Form Factor Pluggable SFP transceiver slots are shared with two of the RJ 45 ports In its default configuration if an SFP transceiver purchased separately is installed in a slot and has a valid link on its port t...

Страница 22: ... System Status LEDs System On Green Internal power is operating normally On Amber Internal power supply has failed Off Power off or failure Table 1 2 SMC6152PL2 Port and System Status LEDs LED Condition Status Fast Ethernet RJ 45 Ports Link Activity On Blinking Green The port has a valid 100 Mbps link Blinking indicates activity On Blinking Amber The port has a valid 10 Mbps link Blinking indicate...

Страница 23: ...n of Hardware 1 5 1 Power Supply Socket There is one standard power socket on the rear panel for the AC power cord Figure 1 4 Power Supply Socket R A T IN G 100 240V 3A 50 60H Z SMC6128PL2 SMC6152PL2 Power Socket ...

Страница 24: ...er for 1000 Mbps connections IEEE 802 3 2005 Ethernet Fast Ethernet Gigabit Ethernet compliance ensures compatibility with standards based hubs network cards and switches from any vendor Expandability 2 Small Form Factor Pluggable SFP transceiver slots shared with 1000BASE T ports Supports 1000BASE SX and 1000BASE LX 1000BASE ZX and other SFP compatible transceivers Performance Transparent bridgin...

Страница 25: ...vice experiencing congestion server power user or hub can be attached directly to a switched port And by using full duplex mode the bandwidth of the dedicated segment can be doubled to maximize throughput When networks are based on repeater hub technology the distance between end stations is limited by a maximum hop count However a switch turns the hop count back to zero So subdividing the network...

Страница 26: ...o be supplied over the connecting cable Each of the Fast Ethernet ports on the switch can provide power to a connected device In the figure below the switch is supplying power to three PoE devices It is also providing dedicated 100 Mbps full duplex data connections to these devices In addition other non PoE devices can be connected to the switch Figure 2 1 PoE Connections 1 2 3 4 5 6 7 8 9 10 11 1...

Страница 27: ...abit Ethernet ports built into the front panel In the figure below the switch is operating as a collapsed backbone for a small LAN It is providing dedicated 100 Mbps full duplex connections to workstations and 1000 Mbps full duplex connections to power users and servers In addition connected IP phones and wireless access points are receiving PoE power from the switch Figure 2 2 Collapsed Backbone ...

Страница 28: ...elow the 10 100BASE TX ports on the switch are providing 100 Mbps connectivity through layer 2 switches In addition the switch is also connecting several servers at 1000 Mbps Figure 2 3 Network Aggregation Plan 10 100 Mbps Segments Server Farm SMC6128PL2 TigerSwitch 10 100 25 27 26 28 27 28 25 27 26 28 Link Act System SMC6128PL2 TigerSwitch 10 100 25 27 26 28 27 28 25 27 26 28 Link Act System SMC6...

Страница 29: ...lding a 1000BASE LX SFP transceiver can be used to connect to other buildings in a campus setting and a 1000BASE ZX SFP transceiver can be used for a long haul connection to a remote site The figure below illustrates the switch connecting multiple segments with fiber cable Figure 2 4 Remote Connection with Fiber Cable Headquarters 1000BASE LX SMF 5 kilometers Remote Switch 10 100 1000 Mbps Segment...

Страница 30: ...ould be used for larger networks and all the VLANs assigned to the inter switch links These switches also support multiple spanning trees which allow VLANs groups to maintain a more stable path between all VLAN members This can reduce the overall amount of protocol traffic crossing the network and provide a shorter reconfiguration time if any link in the spanning tree fails Figure 2 5 Making VLAN ...

Страница 31: ...ess it is actually required to solve a problem Otherwise back pressure jamming signals may degrade overall performance for the segment attached to the hub 3 As a general rule the length of fiber optic cable for a single switched link should not exceed 1000BASE SX 550 m 1805 ft for multimode fiber 1000BASE LX 5 km 3 2 miles for single mode fiber 1000BASE ZX 100 km 62 miles for single mode fiber How...

Страница 32: ...2 8 Network Planning 2 ...

Страница 33: ...Make sure that a separate grounded power outlet that provides 100 to 240 VAC 50 to 60 Hz is within 2 44 m 8 feet of each device and is powered from an independent circuit breaker As with any equipment using a filter or surge suppressor is recommended Ethernet Cabling To ensure proper operation when installing the switch into a network make sure that the current cables are suitable for 10BASE T 100...

Страница 34: ...ernet Switch with PoE Four adhesive foot pads Bracket Mounting Kit containing two brackets and eight screws for attaching the brackets to the switch Power Cord RS 232 console cable This Installation Guide Management Guide CD Optional Rack Mounting Equipment If you plan to rack mount the switch be sure to have the following equipment available Four mounting screws for each device you plan to instal...

Страница 35: ...vironment temperature is within the specified operating temperature range See page C 2 Mechanical Loading Do not place any equipment on top of a rack mounted unit Circuit Overloading Be sure that the supply circuit to the rack assembly is not overloaded Grounding Rack mounted equipment should be properly grounded Particular attention should be given to supply connections other than direct connecti...

Страница 36: ...ive feet to the bottom of the first switch Figure 3 4 Attaching the Adhesive Feet 2 Set the device on a flat surface near an AC power source making sure there are at least two inches of space on all sides for proper air flow 3 If installing a single switch only go to Connecting to a Power Source at the end of this chapter 4 If installing multiple switches attach four adhesive feet to each one Plac...

Страница 37: ...the transceiver with the optical connector facing outward and the slot connector facing down Note that SFP transceivers are keyed so they can only be installed in the correct orientation 3 Slide the SFP transceiver into the slot until it clicks into place Note SFP transceivers are hot swappable The switch does not need to be powered off before installing or removing a transceiver However always fi...

Страница 38: ...ountry 3 Check the front panel LEDs as the device is powered on to be sure the power LED is lit If not check that the power cable is correctly plugged in Connecting to the Console Port The DB 9 serial port on the switch s front panel is used to connect to the switch for out of band console configuration The on board configuration program can be accessed from a terminal or a PC running a terminal e...

Страница 39: ...s Default Baud rate 9 600 bps Character Size 8 Characters Parity None Stop bit One Data bits 8 Table 3 1 Serial Cable Wiring Switch s 9 Pin Serial Port Null Modem PC s 9 Pin DTE Port 2 RXD receive data 3 TXD transmit data 3 TXD transmit data 2 RXD receive data 5 SGND signal ground 5 SGND signal ground No other pins are used ...

Страница 40: ...3 8 Installing the Switch 3 ...

Страница 41: ...t This detection mechanism prevents damage to other network equipment that is not 802 3af compliant Note Power over Ethernet connections work with all existing Category 3 4 5 5e or 6 network cabling including patch cables and patch panels outlets and other connecting hardware without requiring modification The switch delivers power to a device using the two signal wire pairs in UTP or STP cable RJ...

Страница 42: ...o the device s RJ 45 connector Figure 4 1 Making Twisted Pair Connections 2 If the device is a PC card and the switch is in the wiring closet attach the other end of the cable segment to a modular wall outlet that is connected to the wiring closet See Network Wiring Connections on page 4 3 Otherwise attach the other end to an available port on the switch Make sure each twisted pair cable does not ...

Страница 43: ...a patch cable to an available port on the switch and the other end to the patch panel 2 If not already in place attach one end of a cable segment to the back of the patch panel where the punch down block is located and the other end to a modular wall outlet 3 Label the cables to simplify future troubleshooting Figure 4 2 Network Wiring Connections Equipment Rack side view Switch Patch Panel Punch ...

Страница 44: ...t can function at a temperature that is not less than the recommended maximum operational temperature of the product You must also use an approved Laser Class 1 SFP transceiver 1 Remove and keep the LC port s rubber cover When not connected to a fiber cable the rubber cover should be replaced to protect the optics 2 Check that the fiber terminators are clean You can clean the cable plugs by wiping...

Страница 45: ...or all critical connections or any new cable installations Category 5e enhanced Category 5 or Category 6 cable should be used The Category 5e specification includes test parameters that are only recommendations for Category 5 Therefore the first step in preparing existing Category 5 cabling for running 1000BASE T is a simple test of the cable installation to be sure that it complies with the IEEE ...

Страница 46: ...ipment identify the devices to which it is connected Note the length of each cable and the maximum cable length supported by the switch ports For ease of understanding use a location based key when assigning prefixes to your cable labeling Use sequential numbers for cables that originate from the same equipment Differentiate between racks by naming accordingly Label each separate piece of equipmen...

Страница 47: ... network cabling test them in an alternate environment where you are sure that all the other components are functioning properly Table A 1 Troubleshooting Chart Symptom Action PWR System LED is Off Power supply is disconnected Check connections between the switch the power cord and the wall outlet Contact your dealer for assistance PWR System LED is Amber Internal power supply has failed Contact y...

Страница 48: ...ink to the management agent check to see if you have a valid network connection Then verify that you entered the correct IP address Also be sure the port through which you are connecting to the switch has not been disabled If it has not been disabled then check the network cabling that runs between your remote location and the switch Caution The management agent can accept up to four simultaneous ...

Страница 49: ...the connectors in the same orientation when attaching the wires to the pins Figure B 1 RJ 45 Connector Pin Numbers 10BASE T 100BASE TX Pin Assignments Use unshielded twisted pair UTP or shielded twisted pair STP cable for RJ 45 connections 100 ohm Category 3 or better cable for 10 Mbps connections or 100 ohm Category 5 or better cable for 100 Mbps connections Also be sure that the length of any tw...

Страница 50: ... Signal Name 1 Receive Data plus RD and GND Positive Vport Transmit Data plus TD and 48V feeding power Negative Vport 2 Receive Data minus RD and and GND Positive Vport Transmit Data minus TD and 48V feeding power Negative Vport 3 Transmit Data plus TD and 48V feeding power Negative Vport Receive Data plus RD and GND Positive Vport 6 Transmit Data minus TD and 48V feeding power Negative Vport Rece...

Страница 51: ...ese ports require that all four pairs of wires be connected Note that for 1000BASE T operation all four pairs of wires are used for both transmit and receive Use 100 ohm Category 5 5e or 6 unshielded twisted pair UTP or shielded twisted pair STP cable for 1000BASE T connections Also be sure that the length of any twisted pair connection does not exceed 100 meters 328 feet Table B 2 1000BASE T MDI ...

Страница 52: ...les between switches and end devices Adjusting Existing Category 5 Cabling to Run 1000BASE T If your existing Category 5 installation does not meet one of the test parameters for 1000BASE T there are basically three measures that can be applied to try and correct the problem 1 Replace any Category 5 patch cables with high performance Category 5e or Category 6 cables 2 Reduce the number of connecto...

Страница 53: ... ohm UTP cable Category 5 or better Ports 25 28 49 52 RJ 45 connector auto MDI X 1000BASE T RJ 45 100 ohm UTP cable Category 5 5e or 6 Buffer Architecture 4 Mbits Aggregate Bandwidth SMC6128PL2 12 8 Gbps SMC6152PL2 17 6 Gbps Switching Database 8K MAC address entries LEDs System System PWR Power Supply Port Link Act Link Activity Weight SMC6128PL2 4 05 kg 9 11 lbs SMC6152PL2 5 18 kg 11 42 lbs Size ...

Страница 54: ...ensing Power Supply SMC6128PL2 Internal auto ranging transformer 100 to 240 V 50 60 Hz 3 A SMC6152PL2 Internal auto ranging transformer 100 to 240 V 50 60 Hz 6 A Power Consumption SMC6128PL2 225 Watts maximum SMC6152PL2 465 Watts maximum Maximum Current 0 25 A 115 VAC 0 12 A 230 VAC Switch Features Forwarding Mode Store and forward Throughput Wire speed Flow Control Full Duplex IEEE 802 3x Half Du...

Страница 55: ...f band Standards IEEE 802 3 Ethernet IEEE 802 3u Fast Ethernet IEEE 802 3z and 802 3ab Gigabit Ethernet IEEE 802 3af Power over Ethernet IEEE 802 1D Bridging IEEE 802 3x full duplex flow control IEEE 802 1Q Virtual LAN ISO IEC 8802 3 Compliances CE Mark Emissions FCC Class A EN55022 CISPR 22 Class A Immunity EN 61000 4 2 3 4 5 6 8 11 Safety UL 60950 1 CSA 60950 1 IEC 60950 1 EN60950 1 ...

Страница 56: ...C 4 Specifications C ...

Страница 57: ...0 ohm Category 5 5e or 6 twisted pair cable using all four wire pairs 1000BASE ZX Specification for long haul Gigabit Ethernet over two strands of 9 125 micron core fiber cable Auto Negotiation Signalling method allowing each node to select its optimum operational mode e g speed and duplex mode based on the capabilities of the node to which it is connected Bandwidth The difference between the high...

Страница 58: ...ber thin coax and twisted pair cable Fast Ethernet A 100 Mbps network communication system based on Ethernet and the CSMA CD access method Gigabit Ethernet A 1000 Mbps network communication system based on Ethernet and the CSMA CD access method Full Duplex Transmission method that allows two network devices to transmit and receive concurrently effectively doubling the bandwidth of that link IEEE I...

Страница 59: ...t Separate LAN or collision domain LED Light emitting diode used for monitoring a device or network condition Local Area Network LAN A group of interconnected computer and support devices Media Access Control MAC A portion of the networking protocol that governs access to the transmission medium facilitating the exchange of data between network nodes Modal Bandwidth Bandwidth for multimode fiber i...

Страница 60: ...col suite that includes TCP as the primary transport protocol and IP as the network layer protocol UTP Unshielded twisted pair cable Virtual LAN VLAN A Virtual LAN is a collection of network nodes that share the same collision domain regardless of their physical location or connection point in the network A VLAN serves as a logical workgroup with no physical barriers allowing users to share inform...

Страница 61: ...rt pin assignments 3 6 contents of package 3 2 cooling problems A 1 cord sets international 3 6 D desktop mounting 3 4 device connections 4 1 E electrical interference avoiding 3 1 equipment checklist 3 2 Ethernet connectivity rules 4 6 F Fast Ethernet connectivity rules 4 6 features C 3 management 1 6 switch 1 6 fiber cables 4 4 full duplex connectivity 2 1 G Gigabit Ethernet connectivity rules 4...

Страница 62: ...power socket 1 5 power connecting to 3 6 R rack mounting 3 3 rear panel receptacle 1 5 RJ 45 port 1 3 connections 4 1 pinouts B 2 B 3 rubber foot pads attaching 3 4 S screws for rack mounting 3 2 SFP slots 1 3 site selelction 3 1 SNMP agent 1 2 specifications compliances C 3 environmental C 2 physical C 1 power C 2 standards compliance C 3 status LEDs 1 3 surge suppressor using 3 1 T Telnet A 2 te...

Страница 63: ......

Страница 64: ...SMC6128PL2 SMC6152PL2 149100000007A R01 ...

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