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CHAPTER 3

CONNECTING POWER AND DEVICES

smarttech.com/kb/171164

Display convenience panel

The following diagram and table present the connectors on the display’s convenience panel:

No.

Connector

Connects to

Notes

USB Type-A (×2)

Supported peripherals

[N/A]

USB Type-B

HDMI 2 input (touch)

See page 23.

HDMI 1.4 in

HDMI 2 input
(video and audio)

See page 23.

iQ appliance

The following diagram and table present the connectors on the iQ appliance:

AM30

AM40

No.

Connector

Connects to

Notes

RJ45

Network

Do not use this connector. Use
the connectors on the display
instead. See page 22.

Содержание SBID-7075

Страница 1: ...smarttech com docfeedback 171164 SMART Board 7000 series interactive displays INSTALLATION AND MAINTENANCE GUIDE FOR MODELS l SBID 7075 l SBID 7086 l SBID 7275 l SBID 7286 l SBID 7075P l SBID 7086P l...

Страница 2: ...pple Mac OS X iPhone iPad iPod touch iTunes AirPlay and Bonjour are trademarks of Apple Inc registered in the U S and other countries Google Google Cast Google Play Android Chrome Chromebook and Chrom...

Страница 3: ...hock do not expose the display to rain or moisture l If the display requires replacement parts make sure the service technician uses replacement parts specified by SMART Technologies or parts with the...

Страница 4: ...Otherwise you may scramble the desktop icons or inadvertently activate applications when you wipe the screen l Avoid setting up and using the display in an area with excessive levels of dust humidity...

Страница 5: ...dditional requirements and other information refer to the display s specifications see More information on page 10 Federal Communication Commission interference statement This device complies with Par...

Страница 6: ...te this equipment Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with...

Страница 7: ...oduire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage re u y compris un brouillage susceptible de provoquer un fonctionnement ind sirable D claration d exposition aux rad...

Страница 8: ...aximum transmitted power in EUare listed below Transmitting Band MHz Maximum Transmit Power EIRP dBm 2400 2483 5 19 5150 5350 16 5470 5725 16 Restrictions in AT BE BG CZ DK EE FR DE IS IE IT EL ES CY...

Страница 9: ...ting power and devices 21 Connecting power 22 Connecting to a network 22 Connecting cables for room computers guest laptops and other input sources 23 Connecting external speakers 25 Connecting other...

Страница 10: ...dge base for additional troubleshooting information 70 Contacting your reseller for additional support 70 Appendix A Using settings 73 iQ appliance AM30 73 iQ appliance AM40 79 Appendix B Remotely man...

Страница 11: ...ion audio system 9 SMART Audio 400 classroom amplification system 10 USB extenders 10 More information 10 This chapter introduces the SMART Board 7000 series interactive display About this guide This...

Страница 12: ...screen sharing and a web browser Touch support You can do everything on the display that you can do at your computer open and close applications meet with others create new documents or edit existing...

Страница 13: ...SBID 7086P Black 86 218 cm No SBID 7275P Black 75 190 cm Yes SBID 7286P Black 86 218 cm Yes Refer to the specifications for detailed technical information for this model including product dimensions...

Страница 14: ...e information Pictured 1 Screen Page 5 2 Presence detection sensor 2 Page 9 3 Home button Page 5 4 Eraser Page 7 5 Pen 4 Page 6 6 Convenience panel Page 8 7 iQ appliance Page 5 8 Connector panel Page...

Страница 15: ...your model of iQ appliance Screen The following are the dimensions for the display Model Diagonal Width Height SBID 7075 75 190 5 cm 65 165 2 cm 38 5 8 93 cm SBID 7086 86 218 4 cm 74 7 8 190 3 cm 42...

Страница 16: ...r when you re done Solid amber The pen is charging quickly and can be used for less than two hours Use the pen for up to two hours Return the pen to the magnetic holder when done NOTE It is normal for...

Страница 17: ...pair it with another display to use it with that display When you do this the pen s firmware may be updated to align with the other display s software l To fully charge the pens keep them in the holde...

Страница 18: ...ss and hold for 10 seconds to reset the display 2 Volume increase Press to increase the volume 3 Volume decrease Press to decrease the volume 4 Freeze Press to freeze and unfreeze the screen 5 USB Typ...

Страница 19: ...0 W integrated speakers You can also connect external speakers see Connecting external speakers on page 25 Related products Related products for the display include the following l SBA 100 projection...

Страница 20: ...23 the USB connection between the display and computer should be no longer than 16 5 m If you need to connect a computer that is more than 16 5 m from the display use one of the following USB extender...

Страница 21: ...ttech com kb 171213 SBID 7286P specifications smarttech com kb 171214 Comparison smarttech com kb 171161 These documents are available in the Support section of the SMART website smarttech com support...

Страница 22: ......

Страница 23: ...s install the display This chapter is for installers Installers should read this information along with the installation instructions included with the display before they install the display WARNING...

Страница 24: ...anical lifts Refer to the installation instructions for information on using a mechanical lift Accommodating doorways hallways and elevators In some situations you might need to remove the display fro...

Страница 25: ...repair center If the display s glass shatters carefully clean up the area and have the display repaired or replaced CAUTION For safety and to prevent further damage do not continue to install or use...

Страница 26: ...urniture that has doors or drawers that could hit the display Wall support The wall can support the weight of the display and mounting equipment Refer to the model s specifications for the weight of t...

Страница 27: ...quate ventilation or air conditioning around the display so that heat can flow away from the unit and the mounting equipment l If you re planning to install the display in a recessed area there is at...

Страница 28: ...e included installation instructions In addition consider the following l Mount the display vertically 90 relative to the floor plus or minus 2 for tolerance and in landscape orientation SMART doesn t...

Страница 29: ...N m CAUTION Do not over tighten the screws NOTE SMART recommends M8 30 mm mounting screws for standard installations where the total wall mount bracket and washer thickness is less than 7 mm l Because...

Страница 30: ...d RS 232 cables Do not use a null modem cables Null modem cables typically have ends of the same type NOTE For more information on using RS 232 cables for remote management see Appendix B Remotely man...

Страница 31: ...ector panel 27 Display convenience panel 28 iQ appliance 28 Other connectors 29 Connect the display to power after you install it but before you turn it on for the first time and configure the iQ appl...

Страница 32: ...ion on page 10 Connecting to a network The display requires a network connection for downloading software and firmware updates and a number of the iQ appliance s apps require a network connection as w...

Страница 33: ...in the room Connecting cables for room computers guest laptops and other input sources You can connect cables to the display so that users can connect and use room computers guest laptops or other dev...

Страница 34: ...For more information see USB extenders on page 10 Using cables that exceed these maximum lengths may produce unexpected results degraded picture quality or degraded USB connectivity Connecting to the...

Страница 35: ...ew the computer or other device s input on the display For information about the Input app see the SMART Board 7000 series interactive display user s guide smarttech com kb 171163 Connecting external...

Страница 36: ...kers Connecting other devices In addition to external speakers you can connect the following devices to the display Device type Details Microphones Microphones can improve the audio experience in a cl...

Страница 37: ...page 25 2 S PDIF out Digital audio output See page 25 3 Stereo 3 5 mm in VGA input audio See page 23 4 USB Type B VGA input touch See page 23 5 VGA in VGA input video See page 23 6 USB Type B HDMI 1 i...

Страница 38: ...ector Connects to Notes 1 USB Type A 2 Supported peripherals N A 2 USB Type B HDMI 2 input touch See page 23 3 HDMI 1 4 in HDMI 2 input video and audio See page 23 iQ appliance The following diagram a...

Страница 39: ...d audio Do not use this connector Use the connectors on the display instead See page 23 6 USB Type B N A This connector is a service port 7 Micro SD N A This connector is a service port 8 LED N A LED...

Страница 40: ......

Страница 41: ...dating system software 39 Applying an automatic system software update manually 39 Updating system software manually 40 Switching to the Beta channel 40 Before switching to the Beta channel 40 Switchi...

Страница 42: ...red language and then tap Next 3 Select your country and then tap Next 4 Name the display and then tap Next 5 Set the date and time and then tap Next 6 If the display isn t using a wired network conne...

Страница 43: ...iguring the network properly allows the display to download important iQ system software and feature updates automatically Network administrators need to configure the network so users can use the Scr...

Страница 44: ...es app Activities app SMART Notebook Player https smarttech com SMART Notebook Player https www fabric io SMART Notebook Player https classlab com Workspaces app Activities app https www firebase com...

Страница 45: ...00 Picture sharing TCP 7001 Video streaming UDP 7010 Display mirroring UDP 7011 Display mirroring TCP 7100 Display mirroring TCP 47000 Audio negotiation TCP 49152 65535 Dynamic ports UDP 49152 65535 D...

Страница 46: ...ernet connection Network administrators can also add a browser proxy or install a certificate To connect to a Wi Fi network 1 If an Ethernet cable is connected to the display disconnect it 2 Tap the H...

Страница 47: ...launcher appears 2 Tap Settings The Settings window appears 3 Tap Wi Fi 4 Tap and hold the network to which you re adding a proxy A dialog box appears 5 Tap Modify network 6 Select Show advanced opti...

Страница 48: ...the certificate was installed Evaluating the impact of Screen Share on your network data usage When you connect your device or computer to the display using Screen Share the screen sharing protocol c...

Страница 49: ...y shows the Whiteboard and any content that was on Whiteboard before the update NOTE You can configure your organization s network to allow or prevent automatic system software and firmware updates se...

Страница 50: ...l Features previewed in the Beta channel may never appear in a Stable channel release l There may be frequent updates to the display s system software l The user interface may change significantly as...

Страница 51: ...ble Channel A dialog box appears asking you to confirm the switch to the Stable channel system software releases The display checks for a Stable channel system software update 5 Tap Ready to apply upd...

Страница 52: ...you want to include in the launcher OR Clear the check boxes for apps you want to remove from the launcher Enabling the Whiteboard Library The display saves Whiteboard sessions to the Library The Lib...

Страница 53: ...on page 23 Installing SMART software on connected computers The display comes with either SMART Learning Suite or SMART Meeting Pro software Installing SMART Learning Suite The SBID 7075 SBID 7086 SBI...

Страница 54: ...n other computers Contact your authorized SMART reseller smarttech com where for more information IMPORTANT Make sure a computer meets the minimum requirements in the SMART Meeting Pro software releas...

Страница 55: ...stalled l Check the mounting location for signs of damage or weakness that can occur over time l Check for loose screws gaps distortions or other issues that could occur with the mounting hardware If...

Страница 56: ...hly with a dry cloth l Use a vacuum cleaner with a narrow hose end fitting to clear the back ventilation holes regularly You might have to remove the display from the wall For more information on remo...

Страница 57: ...re for SMART Parts see smarttech com Support PartsStore Turning the display off and back on In most situations you can put the display to sleep when not using it following the instructions in the SMAR...

Страница 58: ...e the display safely use two or more trained installers WARNING l Do not attempt to move the display by yourself The display is very heavy l Do not move the display by connecting a rope or wire to the...

Страница 59: ...sloping or unstable cart stand or table The display could fall resulting in injury and severe product damage CAUTION Do not leave the display face up face down or upside down for an extended period T...

Страница 60: ......

Страница 61: ...ith Input 59 Resolving issues with Screen Share 60 Resolving issues with Android mobile devices 61 Resolving issues with Apple devices 63 Resolving issues with Chrome browser and Chromebook 65 Resolvi...

Страница 62: ...ure the computer is on l Pickup a pen or press the display s Power button You re experiencing other issues with power or the previous solutions don t resolve the issue See Referring to the SMART knowl...

Страница 63: ...ions don t resolve the issue See Referring to the SMART knowledge base for additionaltroubleshooting information on page 70 Resolving issues with image quality Issue Solutions You re experiencing the...

Страница 64: ...underscan See the computer s operating system documentation l If the computer s desktop is entirely black change it to darkgray or a different color l If the computer s background is extended across m...

Страница 65: ...and make sure neither are muted l Adjust the display s audio settings If you have an iQ appliance AM30 see Audio on page 78 If you have an iQ appliance AM40 see Audio on page 80 l Make sure the displ...

Страница 66: ...te SMART Product Drivers The display doesn t respond to touch or writing with a pen Make sure any connected computers have detected the display s USB connection and installed drivers On Windows comput...

Страница 67: ...ot support High Bandwidth Digital Content Protection HDCP Make sure the sync device is able to receive and display HDMI content that is protected by HDCP For more information see SMART Board interacti...

Страница 68: ...k See Connecting to a networkon page 33 l If Workspaces can t visit secure https websites make sure the display s date and time are correct If you have an iQ appliance AM30 see Date time on page 77 If...

Страница 69: ...splay See Turning the display off and backon on page 47 Resolving issues with Browser Issue Solutions There is an issue with Browser l Make sure the display is connected to a network See Connecting to...

Страница 70: ...on of SMART Product Drivers is installed on your computer See smarttech com downloads l Remove any USB cable extenders For best results use a 16 5 m or shorter USB cable There is an issue with audio l...

Страница 71: ...ur computer s documentation If you have an iQ appliance AM40 see Date Time on page 81 and your computer s documentation l On your mobile device turn Airplane mode on and then off again l Restart your...

Страница 72: ...mobile device may not be optimized for sharing its screen and is limited to lower quality performance Try connecting with a different mobile device l Ensure you have the latest operating software on...

Страница 73: ...evice l Restart your mobile device NOTE Restarting your mobile device can clear networkaddress information that your mobile device had cached Restarting the mobile device can also reinitialize audio a...

Страница 74: ...1080 or lower l Sharing videos or playing video games with frequent screen updates requires more networkbandwidth Try reducing the video quality to improve performance See Evaluating the impact of Scr...

Страница 75: ...ve an iQ appliance AM40 see Date Time on page 81 and your computer s documentation l On your computer turn Wi Fioff and then backon or disconnect and then reconnect the Ethernet cable l Restart your c...

Страница 76: ...for performance with Chromebooks For best results limit usage to static content l The display and the computer might be connected to different wireless access points which can increase latency On the...

Страница 77: ...connect and then reconnect the Ethernet cable l Restart your computer NOTE Restarting your computer can clear networkaddress information that your computer had cached Restarting the computer can also...

Страница 78: ...restarted your display and stilldon t see the display s name in the list of devices wait severalminutes and then try to connect to the display again When using Miracast you can t add or connect to di...

Страница 79: ...clickSearch b Enter Sound in the search box and clickSound c ClickPlayback and make sure the display is selected as the default device The screen is not responding to touch or you re unable to write o...

Страница 80: ...e is not working on Android devices l Ensure your Android device is on the same networkas the display l Casting the screen is available on mobile devices running Android 4 4 2 or later l Turn off the...

Страница 81: ...lay s serial number is located in the following places l In the iQ settings if the AM40 appliance is installed see Serial Number on page 82 l On the bottom frame l On the back of the display Locating...

Страница 82: ......

Страница 83: ...e time 77 Usage Data 77 Auto Update 77 Display 78 Audio 78 Launcher 78 SMART Whiteboard 78 Screen Share 79 iQ appliance AM40 79 Network settings 79 Application settings 80 System settings 80 You can a...

Страница 84: ...N A N A Serialnumber N A Shows the iQ appliance s serial number N A Bluetooth address N A Shows the display s Bluetooth address N A Up time N A Shows how long the display has been turned on Turning o...

Страница 85: ...e Library and erases the Whiteboard N A Clean up the browser N A Closes the browser tabs and clears the history cache and cookies N A Clean up other applications N A Closes open applications N A Wi Fi...

Страница 86: ...Google s location service and other applications to scan for networks even when Wi Fiis turned off N A Wi Fifrequency band Auto 5 Ghz 2 4 Ghz Wi Fifrequency band N A Installcertificates N A Installcer...

Страница 87: ...clock N A Choose date format N A Sets the display s date format N A Usage Data Option Values Function Notes Share Usage Data N A Sends usage statistics and error reports to SMART N A Auto Update NOTE...

Страница 88: ...rties Balance 0 100 Sets the audio output from the speakers Drag the slider allthe way to the left to have allaudio from the left speaker Drag the slider allthe way to the right to have allthe audio f...

Страница 89: ...te people to your session Screen Share Option Values Function Notes Screen Share Reset N A Closes and restarts Screen Share app and its discovery services You can restart Screen Share as a troubleshoo...

Страница 90: ...ur mobile device is unable to save snapshots of the display in the app Sharing Whiteboards On Off Enables or disables the Invite function on the SMART kapp app If this is off you re unable to invite p...

Страница 91: ...ay s date Disable Automatic date time to set the date manually Time N A Sets the display s time Disable Automatic date time to set the time manually 24 Hour Time On Off Shows the display s time using...

Страница 92: ...are updates the display receives When switching from the Beta Channelto the Stable Channel a factory reset occurs See page 81 for more information about factory reset Checkfor Updates Now N A Checks f...

Страница 93: ...Scaler version N A N A N A LegalInformation N A N A N A End User License Agreement N A Shows the SMART end user license agreement N A Open Source Licenses N A Shows the open source licenses N A SMART...

Страница 94: ......

Страница 95: ...ds and responses 89 Command inventory 91 Power state 91 Input 92 Brightness 92 Freeze 92 Volume 93 Mute 93 Firmware version 93 Serial number 93 Part number 94 Resolving issues with remote management 9...

Страница 96: ...cting a computer to the display Connect an RS 232 cable from the computer s serial output to the RS 232 IN connector on the bottom of the display IMPORTANT Use only a standard RS 232 cable Do not use...

Страница 97: ...display s RS 232 IN connector NOTES l When you connect displays in this manner they behave as a single unit see Mounting multiple displays on page 20 l With the exception of the get input set input a...

Страница 98: ...normal operating mode READY The screen is off but the display is ready to turn on when the following occurs l A user presses the Power button on the convenience panel l A user picks up a pen or the e...

Страница 99: ...tings using the room control system type commands after the command prompt and then wait for the response from the display CORRECT get volume volume 55 If you type a command that the room control syst...

Страница 100: ...ample sets the volume to 65 set volume 65 volume 65 To increase or decrease the value of a setting Use the set command to increase or decrease the value by a designated number This example increases t...

Страница 101: ...a specific display for only the get input set input and get fwver commands Command inventory Power state Get command Set command Response get powerstate set powerstate Value Where Value is one of the...

Страница 102: ...re l Display is the display s label A B and so on l Value is one of the following o hdmi1 o hdmi2 o dp1 o vga1 o ops1 Display input Value Where l Display is the display s label A B and so on l Value i...

Страница 103: ...f the following l on l off Firmware version Get command Response If one display is connected get fwversion fwversion Value Where Value is the firmware version If multiple displays are connected Displa...

Страница 104: ...emote management and explains how to resolve them Issue Solutions You re experiencing generalissues with remote management l Make sure allthe cable connections are secure l Restart the display and the...

Страница 105: ...and Electronic Equipment WEEE Electrical and electronic equipment contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that produc...

Страница 106: ...SMART TECHNOLOGIES smarttech com support smarttech com contactsupport smarttech com kb 171164...

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