43
SG20 Operation Manual
TROUBLESHOOTING
Anomaly message
Symptom of
gyro stabilizer
Cause
Action
Alert
icon
flashes
“Driver Comm. Fail”
“Driver Comm.
Corrupt.”
• Motor drive
disabled
(flywheel
deceleration)
• Precession is
not allowed
Communication is
not available on the
CAN line between
the inverter box
(motor drive) and
the control box.
Contact Smartgyro dealer or
distributor if the fault remains.
√
“Vacuum Fail”
“Vacuum Sens. Fail”
• Motor drive
disabled
(flywheel
deceleration)
• Precession is
not allowed
Requested vacuum
level is not present
in the gyro sphere
(even after having
tried to restore it
by activating the
vacuum pump),
connection with
the vacuum sensor
is disconnected, or
the value received
from the vacuum
sensor is invalid.
• Check that the connector is
securely connected to the vacuum
sensor on the gyro sphere.
• Check that the hoses of the
vacuum circuit are securely
fastened to the quick connect
couplings on the gyro sphere and
on the vacuum pump.
• Contact Smartgyro dealer or
distributor if the fault remains.
√
“RTC Fail”
Normal
operation
In case an anomaly
is detected in the
real time circuitry
inside the control
box.
Contact Smartgyro dealer or
distributor if the fault remains.
–
“Mainboard Temp
Fail”
Normal
operation
In case an anomaly
temperature is
detected inside the
control box.
Contact Smartgyro dealer or
distributor if the fault remains.
–
“CANBUS Absence”
or “CANBUS
Corrupted”
Normal
operation
(it is not
possible
to move to
home and
performance
monitor pages)
Lost
communication
between gyro unit
and control display.
• Check the connections of the
25-meter-long cable that links the
gyro unit to the control display
and of the display adapter cable.
• Contact Smartgyro dealer or
distributor if the fault remains.
–
System remains in
“WAIT INVERTER
BOOT” or “WAIT
INVERTER DATA”
mode
Normal
operation not
possible
AC Power not
connected to the
gyro.
Check that AC power supply reaches
the gyro.
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