SMART Technologies
1207 – 11 Avenue SW, Suite 300
Calgary, AB T3C 0M5
CANADA
www.smarttech.com/support www.smarttech.com/contactsupport
S1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.)
© 2005–2008 SMART Technologies ULC. All rights reserved. SMART Board, smarttech and the SMART logo are trademarks or registered trademarks of SMART Technologies ULC in the U.S.
and/or other countries. Sanford and Expo are registered U.S. trademarks of SANFORD or its Affiliates. All other third-party product and company names may be trademarks of their respective
owners. Patent No. US5448263; US6141000; US6326954; US6337681; US6741267; US6747636; US7151533; US7289113; and CA2058219. Other patents pending. Contents are subject to
change without notice. 01/2008.
NOTES
–
Do not spray cleaner directly onto the surface. Instead, lightly spray cleaner on a cloth, and then gently
wipe the screen.
–
Do not allow excess glass cleaner to flow into the crack between the lower frame and the writing surface,
or into the pen tray recesses.
•
If you can still see ink marks after cleaning the surface with Windex glass cleaner, use a dry-erase marker
cleaner, such as Sanford Expo whiteboard cleaner.
•
For stubborn stains, use isopropyl alcohol (IPA) to clean the writing surface.
Removing Permanent Marker Ink Stains
Solution One
Use a commercial cleaner such as Sanford Expo whiteboard cleaner over the permanent ink stain, allow the
solution to dry, and then wipe the surface clean with a soft cloth.
Solution Two
Use a standard or high-odor dry-erase marker. These markers contain solvents that remove permanent ink. Don’t
use low-odor or non-scented dry-erase markers, because they don't contain the appropriate solvents.
1. Cover the permanent ink with the high-odor dry-erase ink.
2. While the ink is still wet, wipe the screen with a soft cloth.
NOTE:
Do not allow the dry-erase ink to dry before wiping the screen.
3. If any trace of ink remains, spray Windex glass cleaner or Sanford Expo whiteboard cleaner on a soft
cloth, and then wipe off remaining ink marks. Do not use harsh abrasives, because they can damage the
writing surface.
First Published:
April 22, 2005
Last Updated:
January 24, 2008
Keywords: ghosting, Mr. Clean, Magic Eraser, Wipes, dirty, stain, wash
