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Applies to:

 SMART Board™ 500 and 600 series interactive whiteboards

Overview

This document describes how to keep the writing surface clean on your SMART Board interactive whiteboard. 

Details

Follow these tips to keep your SMART Board interactive whiteboard’s writing surface clean.

NOTE: 

If your SMART Board 500 series interactive whiteboard has an OptiPro™ surface, don’t use dry-erase 

markers. If you have an OptiPro surface, an OptiPro label appears in the center bottom frame of your SMART 
Board interactive whiteboard. 

Preventing Damage to the Writing Surface

You can write on your interactive whiteboard with only standard or high-odor dry-erase markers. These 
markers usually display a warning to use them in well-ventilated areas.

Do not use low-odor dry-erase markers, such as Sanford® Expo® markers with low-odor ink, because the ink 
is more difficult to remove.

Do not use permanent markers to write on your interactive whiteboard. 

Do not use sharp writing instruments such as ballpoint or fine-pointed pens, which can damage the surface if 
they’re applied with heavy pressure. 

Do not use adhesive tape on your interactive whiteboard, because removing the tape can damage the top 
layer of the writing surface.

Cleaning the Writing Surface 

Erase dry-erase ink from the writing surface as soon as possible. The longer dry-erase ink remains, the more 
difficult it is to remove.

Before using a cleaner, remove excess dry-erase ink residue from the writing surface with a damp cloth.

Use an alcohol-free household glass cleaner, such as Windex® glass cleaner, to clean the writing surface. 
Clean it at regular intervals or whenever you notice that the dry-erase ink remains on the screen after erasing. 

Keeping the Writing Surface Clean on Your 

Front 

Projection

 SMART Board™ Interactive Whiteboard

CAUTION

Do not use abrasive chemicals or cleaners on your interactive whiteboard.

IMPORTANT

• Before you clean your SMART Board interactive whiteboard, shut down or disconnect the 

connected computer so that you don’t scramble desktop icons or inadvertently start programs 
when you wipe the screen. 

• To view dirt or streaks more easily, set your projector to standby (lamp off mode).

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