Smart Technologies SMART Board 2000 series, Руководство пользователя

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CHAPTER 4
TROUBLESHOOTING
31 smarttech.com/kb/171178
Resolving issues with Input
Issue Solutions
There is an issue with the image.
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See [XREF] for more information.
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Make sure the video cable is securely fastened to both your computer and the
display.
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Replace the video cable with a better quality video cable.
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If you’re using two connected video cables, use one longer cable or move the
computer so it’s within a single cable length of the display.
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If you’re using a display adapter with your video cable, try a different display
adapter.
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The computer’s video resolution settings and refresh rates aren’t supported by
the display. The display supports the following resolutions and refresh rates:
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1920 × 1080 at 60 Hz
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1600 × 900 at 60 Hz
o
1280 × 720 at 60 Hz
There is an issue with audio.
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See [XREF].
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Turn off the mute setting on your computer.
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Turn up the volume on your computer.
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Turn up the volume on the display.
See [XREF].
Resolving issues with Screen Share
TIP
In some instances, restarting the Screen Share app and its discovery services resolves issues
with the app.
On the remote, press the up button and select Screen Share .