19
how to use the device correctly. This includes all rolling
re-tests to be taken if the mechanic leaves the vehicle running
while servicing.
If a mechanic causes a violation, you will need to take your
vehicle for an unscheduled service at your expense.
Ask the mechanic to send an email to
outlining the time that the car was in their control (including
the approximate times that the vehicle was dropped off and
picked up), your name, and a statement that they caused the
violation.
Jump-Starting the Vehicle
As jump starting a vehicle bypasses the ignition it is not
recommended unless the vehicle is going straight in to one of
our service centres. It will also cause a violation. It is vital to
call us in this instance.
A better option is to either remove the battery and charge it
or replace it.
The battery voltage can be checked by pressing #2 on the
head unit. If the voltage is below 13 volts while the vehicle is
running this could be an indication of a problem with the
vehicle's electrical system or battery.
If your vehicle is likely to be out of action over the time
when your monthly service is due,
contact Smart Start on 0800 002 182 immediately.