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C H A P T E R 5

Troubleshooting your interactive whiteboard system

smarttech.com/kb/170510

If the issue persists, run the firmware upgrade utility, located in the same folder as your

SMART Product Drivers (for example,

C:\Program Files\SMART Technologies\SMART Board

Drivers\SMARTFirmwareUpdater.exe

[Windows® operating systems] or

\Applications\SMART

Board Drivers\SMARTFirmwareUpdater.app

[Mac computers]). For more information about

performing a firmware upgrade, see

smarttech.com/kb/123545

or contact SMART support.

If the Ready light indicates that a firmware update is in progress but no update is actually taking

place, disconnect the interactive whiteboard’s USB cable, wait a few seconds, and then reconnect it.

Resolving projector issues

Resolving projector errors

System administrators can resolve the following projector errors on their own prior to contacting

SMART Support. Performing initial troubleshooting on your projector will reduce the time of a support

call.

Your projector stops responding

If your projector stops responding, perform the following procedure.

To restart an unresponsive projector

Put the projector into Standby mode, and then wait 30 minutes for it to cool down.

Disconnect the power cable from the power outlet, and then wait at least 60 seconds.

Connect the power cable, and then turn on the projector.

The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Color Wheel Failure”

message appears

If the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears and the

projector stops projecting an image, one of the following issues is occurring:

The temperature is overheating but the “Projector Overheated” message fails to display.

The temperature outside the projector is too high.

One of the fans has failed.

The projector has a color wheel issue.

Содержание 685ix2

Страница 1: ...SMART Board 685ix2 Interactive whiteboard systems Configuration and user s guide For model SB685ix2 ...

Страница 2: ...and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U S and or other countries Apple iMac Macintosh Mac Mac OS and Mac OS X are trademarks of Apple Inc registered in the U S and other countries Blu ray is a trademark of the Blu ray Disc Association Crestron RoomView and RoomView Connected are either trademarks or registered trademarks of Crestron El...

Страница 3: ...sed correctly In this document interactive whiteboard system refers to the following l SMART Board 600 series interactive whiteboard l SMART UX80 projector l Accessories and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller smarttech com where for more information Safety ...

Страница 4: ...rip of a contrasting color Handle cables carefully and avoid excessive bending C A U T I O N l Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture can condense on the lens and crucial internal parts Allow the system to stabilize to room temperature before operation to prevent possible damage ...

Страница 5: ...MART product near a TV or radio could cause interference to the images or sound If this happens move the TV or radio away from the projector Operation W A R N I N G l If you are using an external audio system use only the power supply included with that product Using the wrong power supply might create a safety hazard or damage the equipment If in doubt refer to the specification sheet for your pr...

Страница 6: ...e warnings document that shipped with your product for relevant warnings and maintenance instructions Environmental requirements Before you install your interactive whiteboard system review the following environmental requirements Environmental requirement Parameter Operating temperature l 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m l 41 F to 86 F 5 C to 30 C from 6000 to 9800 1800 m to ...

Страница 7: ...7 for information on cleaning the SMART UX80 projector Electrostatic discharge ESD l EN61000 4 2 severity level 4 for direct and indirect ESD l No malfunction or damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge l Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables l All SMART Board 685ix2 interactive whiteboard sy...

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Страница 9: ... Using your interactive whiteboard system 13 Using your projector 13 Using your interactive whiteboard 21 Using the Extended Control Panel ECP 22 Chapter 4 Maintaining your interactive whiteboard system 25 Maintaining your interactive whiteboard 25 Cleaning the projector 27 Focusing and adjusting the projector image 27 Removing and replacing the projector lamp module 27 Resetting the lamp hours 29...

Страница 10: ...ce 57 Connecting your room control system to the SMART UX80 projector 58 Projector programming commands 59 Appendix B Adjusting projector settings 72 Appendix C Integrating other devices 79 Video format compatibility 79 Connecting peripheral sources and outputs 82 Appendix D Remote control code definitions 85 Appendix E Hardware environmental compliance 87 Waste Electrical and Electronic Equipment...

Страница 11: ...ntrol Panel ECP 4 Included accessories 5 Remote control 5 Pens 5 Eraser 6 Hardware mounting kit 6 Your SMART Board 685ix2 interactive whiteboard system combines the following components l SMART Board 600 series interactive whiteboard l SMART UX80 projector l Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product ...

Страница 12: ...touching the interactive surface The projector also supports video and audio connections from a variety of devices including DVD and Blu ray players document cameras and other high definition sources and can project media from these sources onto the interactive screen When you use SMART software with your SMART Board 685ix2 interactive whiteboard system you can write over any application in digita...

Страница 13: ...screen format the SMART UX80 projector is compatible only with SMART Board 685 interactive whiteboards and not with SMART Board 640 660 680 690 D680 or D690 interactive whiteboards SMART UX80 projector The SMART UX80 projector system includes an ultra short throw projector for use with SMART Board 685 interactive whiteboards and a sturdy support system ideal for corporate and classroom environment...

Страница 14: ...SMART UX80 projector connection panel has the following connections l 3 5 mm phone jack audio input connector l 3 5 mm phone jack audio output connector l DB15F DE 15F RGB VGA video input connector l DB9F DE 9F RS 232 connector l HDMI 1 In input connector l HDMI 2 In input connector l Power l USB B connector for service access l RJ45 8P8C modular connector for local area network connections l RJ45...

Страница 15: ...ive whiteboard system Remote control The remote control enables you to control the system and set up your projector Use the remote control to access menu options system information and input selection options Pens The pens have rubberized grip areas and are colored to match four colors of digital ink black red green and blue You can use dry erase markers to replace the included pens as long as the...

Страница 16: ...e You can add a variety of accessories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART reseller smarttech com where For more information on accessories go to smarttech com accessories Hardware mounting kit You can order a hardware mounting kit for your projector from your authorized SMART reseller smarttech com where It contains an as...

Страница 17: ...2 Locking the pen tray to your interactive whiteboard 12 Consult the SMART Board 685ix2 interactive whiteboard system installation document installation template and important information included with your product for instructions on how to install and secure your system I M P O R T A N T The SMART Board 685ix2 interactive whiteboard system installation and cabling guide is also available online ...

Страница 18: ...cation that s central to your audience s viewing direction For mobile or adjustable installation options contact your authorized SMART reseller Choosing a height SMART includes a mounting template with each interactive whiteboard system If you lose this template contact your authorized SMART reseller Using this template ensures that you can do the following l Mount the projector at a safe height f...

Страница 19: ... You must install SMART software such as SMART Meeting Pro software or SMART Notebook collaborative learning software on the computer connected to your interactive whiteboard system to access all of its features Download SMART software from smarttech com software These web pages list the minimum hardware requirements for each software version If SMART software is already installed on your computer...

Страница 20: ...Aligning the image Refer to these notes when aligning the projected image as described in the included SMART Board 685ix2 interactive whiteboard system installation and cabling guide smarttech com kb 170472 C A U T I O N Never touch the lens or the mirror with your hands or a brush This can disturb the focus or quality of image that your projector displays The projector s image alignment screen ap...

Страница 21: ... need to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ray players document cameras and other high definition sources as well as peripheral device outputs such as a secondary projector or other displays and powered speakers N O T E You might need to purch...

Страница 22: ...ts only N O T E S l To connect your SMART Board 685 interactive whiteboard see the SMART Board 685ix2 interactive whiteboard system installation and cabling guide smarttech com kb 170472 l To connect accessories to your interactive whiteboard refer to the documents included with the accessories and consult the SMART Support website smarttech com support for additional information Integrating your ...

Страница 23: ...eration of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral devices Using your projector This section explains how to use your projector remote control to access on screen menus and change projector setting Using your remote c...

Страница 24: ...ojector and the associated USB input source on the ECP if present 2 Menu Show or hide the projector menus 3 Left Right Up and Down arrows Change the menu selections and adjustments 4 Hide Freeze hide or display the image l Press once to freeze the image For example you can display a question on the screen while you check your e mail l Press again to hide the image that is to display a black screen...

Страница 25: ...place because there is no other way to access menu options Setting Use Notes Image Adjustment menu Display Mode Indicates the projector s display output SMART Presentation Bright Room Dark Room sRGB and User The default is SMART Presentation Brightness Adjusts projector brightness from 0 to 100 The default is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image fr...

Страница 26: ...ghtness from 0 to 10 while providing more vibrant white shades A value closer to 0 creates a natural image and a value closer to 10 enhances brightness The default is 10 Degamma Adjusts the color performance of the display from 1 to 3 The default is 2 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each col...

Страница 27: ...es a video signal The timer finishes when the projector enters Standby mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 The default is 0 Zooming in cuts off the outer edges of the source video Projector ID Displays the projector s unique ID number from 0 to 99 within your organization s network You can refer to or change this number when u...

Страница 28: ...pe and location Image Alignment Screen Enables you to adjust the projected image size shape and location The image alignment screen appears the first time you start your projector However you can access it from the startup screen menu any time Press Menu or Enter to close it Set to Default Resets projector settings to their default values If you select Yes all projector settings reset to their def...

Страница 29: ...or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through a network interface on page 47 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 and 255 255 2...

Страница 30: ...e management features see Remotely managing your system through a network interface on page 47 and Remotely managing your system through an RS 232 serial interface on page 57 Language menu Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Korean Norwegian...

Страница 31: ...cation Using your interactive whiteboard Refer to the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 for more information on using your interactive whiteboard When you connect your SMART Board interactive whiteboard to a computer with SMART software you can access the full capabilities of your interactive whiteboard For more information...

Страница 32: ...o Standby mode or turn it on Press the Input button on the ECP or remote control to switch sources on the projector I M P O R T A N T l Keep your remote control in a safe place because there is no other way to access menu options l Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard The following diagram and tabl...

Страница 33: ...tacle for a secondary computer such as a laptop N O T E Use the projector s USB menu to ensure that the appropriate projector video input source is mapped to use this USB 2 port on the ECP By default this port is enabled only when the HDMI 1 video input on the projector is active 11 USB A receptacle for SMART Board interactive whiteboard only 12 USB B receptacle for your primary computer N O T E U...

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Страница 35: ...ard system Maintaining your interactive whiteboard With proper care your SMART Board interactive whiteboard will provide years of trouble free service Preventing damage to your interactive whiteboard Although your interactive whiteboard s surface is very durable take the following precautions to prevent damage l Don t use sharp or pointed objects such as ballpoint pens or pointers as writing tools...

Страница 36: ...ble the desktop icons or inadvertently activate applications when you wipe the interactive surface T I P To view dirt or streaks more easily set your projector to Standby lamp off mode l Clean your interactive whiteboard at least every six months l Don t spray cleaner directly onto the interactive whiteboard s surface Instead spray a light amount of cleaner on a cloth and then gently wipe the inte...

Страница 37: ...g in damage staining or poor image quality l Do not use compressed air to clean the projector When cleaning the projector s lens or mirror l Use a bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust l If wiping the lens or mirror is unavoidable wear protective gloves and gather the cleaning cloth into a ball Gently fan the cleaning cloth across the lens or...

Страница 38: ...ttempt to replace the lamp l When replacing the projector lamp o Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely o Do not remove any screws other than those specified in the lamp replacement instructions o Wear protective eyewear while changing the lamp Failure to do so can cause injuries including loss of eyesight if the lamp shatters or bursts o Use only r...

Страница 39: ...t the lamp hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up C A U T I O N Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operation of your projector and may invalidate your warranty 2 Scroll down to Lamp Hour Reset and then press Enter C A U T I O...

Страница 40: ...e short or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak l Dispose of the exhausted battery and product components in accordance with applicable regulations To replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out of the remote ...

Страница 41: ...ding 37 The Projector Overheated Fan Failure Lamp Failure or Color Wheel Failure message appears 37 The Lamp Failure message appears 38 The projector Power and Service lights are off 38 Resolving image issues 39 Loss of signal 39 Partial scrolling or incorrectly displayed image 40 Unstable or flickering image 41 Frozen image 41 The image from your connected laptop computer isn t projected 41 Unali...

Страница 42: ...contact SMART Support or your authorized SMART reseller for assistance you need to do the following l Locate your interactive whiteboard system s status lights l Locate your interactive whiteboard system s serial numbers Locating status lights You interactive whiteboard system consists of several components which have their own status lights l Your interactive whiteboard s Ready light is located o...

Страница 43: ...hiteboard installation and user s guide smarttech com kb 001414 The SMART UX80 projector s serial number is located on the top of the projector The serial number is also located at the bottom of the projector and can be seen when you stand on the floor and look up at the projector Open the cable cover at the bottom of the projector and locate the serial number next to the cable connectors T I P Yo...

Страница 44: ...s in Standby mode Flashing amber Off Flashing amber Off None None The system is entering Standby mode Solid green Off Solid green Solid amber N A None The interactive whiteboard s controller module is starting up If this process takes longer than 10 seconds see Resolving controller module issues on page 36 Solid green Off Solid green Flashing amber N A N A The interactive whiteboard s controller m...

Страница 45: ... page 38 Off Flashing red N A Off None None The projector s operating temperature has been exceeded See The Projector Overheated Fan Failure Lamp Failure or Color Wheel Failure message appears on page 37 Off Solid red N A N A None N A There s an issue with the projector s fan or color wheel See The Projector Overheated Fan Failure Lamp Failure or Color Wheel Failure message appears on page 37 Soli...

Страница 46: ...cessary complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics Resolving connection issues To resolve connection issues complete the following tasks l Confirm that the ECP cable harness s 4 pin power connector is properly connected to the DC 5V 2A connector on the projector l Confirm that the USB cable is properly connected from the interactive whitebo...

Страница 47: ...e the following projector errors on their own prior to contacting SMART Support Performing initial troubleshooting on your projector will reduce the time of a support call Your projector stops responding If your projector stops responding perform the following procedure To restart an unresponsive projector 1 Put the projector into Standby mode and then wait 30 minutes for it to cool down 2 Disconn...

Страница 48: ...ccurring l The lamp is overheating likely due to blocked air vents l The lamp has reached the end of its life l The projector has an internal problem To resolve the Lamp Failure error 1 Restart the projector see Your projector stops responding on the previous page 2 Check the remaining lamp hours using the on screen menu see Adjusting projector settings on page 72 If the lamp has more than 2500 ho...

Страница 49: ...zed SMART reseller Resolving image issues To resolve common image issues complete the following tasks l Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector see Video format compatibility on page 79 l Ensure the video source is properly connected to the projector l Press the Input Select button on the remote control or ECP to s...

Страница 50: ...n t show a source signal contact your authorized SMART reseller Partial scrolling or incorrectly displayed image N O T E This procedure may vary depending on your version of Windows operating system or Mac OS X operating system software and your system preferences The following procedures apply to Windows 7 operating systems and Mac OS X 10 8 operating system software To resolve a partial scrollin...

Страница 51: ...osition settings in the on screen menu See Adjusting projector settings on page 72 4 Optionally reset the projector as described in Resetting the projector on page 45 to adjust the frequency and tracking to their original values I M P O R T A N T This action resets all values to their defaults Frozen image If your projector has a frozen image perform the following procedure To resolve a frozen ima...

Страница 52: ...e that the installation wall is plumb and square and doesn t move or vibrate excessively l Make sure that there are no obstructions behind the projector s wall mounting bracket and that the bracket is firmly secured to the wall according to the installation instructions l Confirm that all cables are held in place with the appropriate cable management clip l Adjust the projected image See the inclu...

Страница 53: ... isn t set to the lowest position N O T E You must display the source input s video to play its audio through the connected speakers or audio system l Ensure that the correct audio output device is selected in your computer s Sound settings l If your computer s video signal is connected with an HDMI cable ensure that your computer s audio output is also configured to output audio via the same HDMI...

Страница 54: ...t your network administrator If your administrator is unable to resolve the issue contact your authorized SMART reseller Resolving ECP issues If the ECP isn t receiving power complete the following tasks l Confirm that the ECP cable harness s ECP connector is properly connected to the ECP l Confirm that the ECP cable harness s 7 pin min DIN connector and 4 pin power DIN connectors are both properl...

Страница 55: ... Left Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it s available if you need to transport your interactive whiteboard system When required repack it with all...

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Страница 57: ...es detailed instructions on how to remotely manage your SMART Board 685ix2 interactive whiteboard system settings through a network interface Web page management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intranet N O T E l To access the web page your browser must ...

Страница 58: ... 2 Type the IP address in the address box and then press ENTER The SMART UX80 Projector Settings window appears 3 Select the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each setting you change Home The Home menu page displays basic projector information and enable...

Страница 59: ...ol on the on screen display Select On to enable projector volume adjustment and select Off to disable projector volume adjustment Closed Captioning Turns on or turns off the closed captioning feature Display Mode Adjusts the display output to SMART Presentation Bright Room Dark Room sRGB and User modes so you can project images from various sources with consistent color performance l SMART Present...

Страница 60: ...der Select On to show or Off to hide the lamp replacement reminder when it appears This reminder appears 100 hours before the recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the image Auto Power Off Sets the length of the auto power off countdown timer...

Страница 61: ...pe of startup screen to SMART or User The SMART screen is the default SMART logo on a blue background The User screen uses the saved picture from the Capture User Startup Screen function High Speed Fan Adjusts the speed of the projector s fan Select High or Normal N O T E Use the High setting when the projector s temperature is high or the altitude is above 6000 1800 m Projector Mode Adjusts the p...

Страница 62: ... HDMI1 or HDMI2 USB2 Source Associates the input source to VGA HDMI1 or HDMI2 Failurelog This menu enables you to view projector service details such as lamp hours display hours temperature and lamp voltage on failure types such as Lamp Error and System Overtemp USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP Submenu setting Description USB1 S...

Страница 63: ...55 255 Gateway Displays or allows you to set the projector s default network gateway in values between 0 0 0 0 and 255 255 255 255 DNS Displays or allows you to set the projector s IP address for your network s primary domain name server in values between 0 0 0 0 and 255 255 255 255 Group Name Displays or allows you to set the projector s workgroup name maximum 12 characters Projector Name Display...

Страница 64: ...ts This menu enables you to enter your preferred address for receiving e mail alerts and adjust related settings Submenu setting Description E mail Alert Selects Enable to turn on or Disable to turn off the E mail Alert function To Displays or allows you to set the e mail address of the e mail alert recipient CC Displays or allows you to set the e mail address of the e mail alert copy to recipient...

Страница 65: ...RT Alert Test Mail If the settings aren t correct the e mail alert messages aren t sent or received successfully and warnings and notification messages aren t available to advise of this state Password settings This menu provides a security function that allows an administrator to manage projector use and enable the Administrator Password function Submenu setting Description Password When the pass...

Страница 66: ...anagement system application and then use it as described in your application s user guide Crestron RoomView Crestron RoomView Express management software is embedded in the SMART UX80 projector to deliver built in direct connectivity and control via the IT network There are no control processors and no custom programming is required just connect the SMART UX80 projector to your network and Crestr...

Страница 67: ...gs 58 Projector programming commands 59 Projector power state controls 59 Power state controls 61 Display controls 62 Audio controls 63 System controls 64 Service and support controls 66 Network controls 68 Advanced display controls 70 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 685ix2 interactive whiteboard...

Страница 68: ... straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Receive data Rx 3 Transmit data Tx 5 Signal Ground GND Serial interface settings To be able to make use of the projector s control port your computer equipment or room control system must be configured to match these serial ...

Страница 69: ...or message appears your serial interface configuration isn t correct Repeat step 3 4 Type commands to configure your settings N O T E S o To see a list of commands available in the current operating mode type and then press ENTER o If you re using a terminal emulation program turn on your program s local echo setting to see characters as you type them Projector programming commands This section do...

Страница 70: ...he projector to allow you to retrieve information from the projector about the current state of one of the projector s operating parameters set parameter value Commands the projector to allow you to change the current state of one of the projector s operating parameters For numeric values the set command can also use a plus or a minus operator in addition to an equals operator N O T E S l Attempts...

Страница 71: ...s are available at that time These settings are available even when the projector is in Standby mode Usable command by power state Property Valid values Notes Standby idle On get get powerstate on off confirm off powering cooling idle These states may be reported asynchronously preceded by a character if the projector s statereporting function is enabled set or get set or get statereporting on off...

Страница 72: ... HDMI1 HDMI2 get set or get input VGA range of 1 5 HDMI range of 1 5 Composite None Next settable only not gettable A default SMART UX80 projector with no additional accessories has VGA1 HDMI1 and HDMI2 only set or get autosignal on off default Causes the projector to automatically rotate through all available video inputs until a valid video source signal is found set or get signaldetected true f...

Страница 73: ...ult When off prevents a user from changing the projector amplifier volume via the remote control or any attached control panel set or get volume Numeric value Range 20 20 default 0 This may be displayed to the user as a range of 0 40 in the projector s on screen display set or get mute on off default set or get sysoutputsw line spkr line spkr default Chooses where to route the audio output signal ...

Страница 74: ...ories has VGA1 HDMI1 and HDMI2 only set or get emergencyalertmsg text string 41 character maximum Contains text to be displayed when the emergencyalert function is turned on set or get emergencyalert on off default This will cause the emergencyalermessaget to be displayed on the projector instead of the normal image set or get language Arabic Czech German Danish Greek English default Spanish Finni...

Страница 75: ...interface 65 smarttech com kb 170510 Usable command by power state Property Valid values Notes Standby idle On set or get startupscreen smart default usercapture preview Chooses what splash screen to display at projector startup or when there is no active video source signal ...

Страница 76: ...rsion for the projector s digital display processor get get fwvermpu Firmware version for the projector s microprocessor unit get get fwvernet Firmware version for the projector s network module If the network module is disabled this will report as 0 0 0 0 get get fwverecp Firmware version for the attached ECP extended control panel If no ECP is attached to the projector this will be 0 0 0 0 set o...

Страница 77: ...1 failure2 failure3 etc Failures detectable by the projector include the following overtemp fanlock fanDMD fanblower fansystem lamperror colorwheelbreak lampignite lampoverheat lampdriver lampoverhours get gett error Returns text information about the specified error number in the projector s error log Reported data Error type lamp hours system hours system temperature and lamp voltage when the er...

Страница 78: ...nected to a network set or get set or get dhcp on off default When off the projector s network IP address subnetmask gateway and primary DNS values must all be set manually set or get set or get ipaddr A valid IPv4 address in values between 0 0 0 0 and 255 255 255 255 An IPv4 address set or get set or get subnetmask A valid IPv4 address in values between 0 0 0 0 and 255 255 255 255 An IPv4 address...

Страница 79: ...perty Valid values Notes Standby idle On set or get groupname text string These properties aren t used by any of the projector functions They exist only for human reference if desired set or get projectorname text string set or get locationinfo text string set or get contactinfo text string set or get projectorid Numeric value between 0 and 99 ...

Страница 80: ...t Brightroom Darkroom sRGB User set or get highbrightness on default off get nativeaspectratio 16 9 16 10 UX80 reports 16 10 UX80HD reports 16 9 set or get aspectratio fill default match 16 9 set or get brightness Numeric value Range 0 100 Default 50 set or get contrast Numeric value Range 0 100 Default 50 set or get frequency Numeric value Range 5 5 Automatically detected from current video sourc...

Страница 81: ... get whitepeaking Numeric value Range 0 10 Default 10 set or get degamma Numeric value Range 0 3 Default 2 set or get red Numeric value Range 0 100 Default 100 set or get green Numeric value Range 0 100 Default 100 set or get blue Numeric value Range 0 100 Default 100 set or get cyan Numeric value Range 0 100 Default 100 set or get magenta Numeric value Range 0 100 Default 100 set or get yellow Nu...

Страница 82: ...is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your computer s graphics card The default is 0 This setting applies to VGA inputs only Tracking Synchronizes your projector s display timing with your computer s graphics c...

Страница 83: ...d Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments to the color settings register under the User mode Audio menu Volume Adjusts the projector s volume amplification from 20 to 20 The default is 0 Mute Mutes the projector s audio output The default is off If you mute the projector s audio output and then incr...

Страница 84: ...e zoom to the center of the image in or out from 0 to 30 The default is 0 Zooming in cuts off the outer edges of the source video Projector ID Displays the projector s unique ID number from 0 to 99 within your organization s network You can refer to or change this number when using the network remote management feature see Remotely managing your system through a network interface on page 47 Aspect...

Страница 85: ...mage size shape and location Image Alignment Screen Enables you to adjust the projected image size shape and location The image alignment screen appears the first time you start your projector However you can access it from the startup screen menu any time Press Menu or Enter to close it Set to Default Resets projector settings to their default values If you select Yes all projector settings reset...

Страница 86: ...s on page 68 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through a network interface on page 47 Subnet Mask Displays the projector s subnet mask number in values between 0 0 0 0 and 255 255 255 255 Gateway Displays the projector s default network gateway in values between 0 0 0 0 ...

Страница 87: ...ing the remote management features see Remotely managing your system through a network interface on page 47 and Remotely managing your system through an RS 232 serial interface on page 57 Language menu Language Selects language preference Projector menu support is available in English default Chinese Simplified Chinese Traditional Czech Danish Dutch Finnish French German Greek Italian Japanese Kor...

Страница 88: ...unit MPU firmware version in x x x x format Network Version Displays the projector s network communications processor firmware version in x x x x format If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector s network communications processor firmware version and displays 0 0 0 0 instead Model Number Displays the projector s model number Serial Numbe...

Страница 89: ...rating your SMART Board 685ix2 interactive whiteboard system with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change image appearances for certain formats and compatibilities Native video format The following table lists the native VESA RGB video format and digital HDMI video format for the projector Re...

Страница 90: ...75 Pillarbox 640 480 VGA 85 4 3 85 008 Pillarbox 800 600 SVGA 56 4 3 56 25 Pillarbox 800 600 SVGA 60 4 3 60 317 Pillarbox 800 600 SVGA 72 4 3 72 188 Pillarbox 800 600 SVGA75 4 3 75 Pillarbox 800 600 SVGA 85 4 3 85 061 Pillarbox 832 624 MAC 16 4 3 74 55 Pillarbox 1024 768 XGA 60 4 3 60 004 Pillarbox 1024 768 XGA 70 4 3 70 069 Pillarbox 1024 768 XGA 75 4 3 75 029 Pillarbox 1024 768 XGA 85 4 3 84 997...

Страница 91: ...commands described in Adjusting projector settings on page 72 Signal format Aspect ratio Horizontal frequency kHz Vertical frequency Hz Match Input appearance 480i 525i 4 3 15 73 59 94 Full screen 480p 525p 4 3 31 47 59 94 Full screen 576i 625i 5 4 15 63 50 Pillarbox 576p 625p 5 4 31 25 50 Pillarbox 720p 750p 16 9 45 59 94 Letterbox 720p 750p 16 9 37 5 50 Letterbox 1080i 1125i 16 9 33 75 59 94 Let...

Страница 92: ...D Blu ray player or a USB device N O T E S l Measure the distance between the projector and the peripheral device you want to connect Make sure each cable is long enough has plenty of slack and can be placed safely in your room without presenting a trip hazard l Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard...

Страница 93: ...ts are High Definition Content Protection HDCP compliant The SMART UX80 projector allows synchronization between two adjacent systems The two projectors can be connected with a Cat 5 crossover cable to allow the control of the power states through a single ECP through the remote control or through a room control system To connect a second projector Connect a Cat 5 crossover cable to the Projector ...

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Страница 95: ...r code Key code Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 41 BE Hide F1 8B CA 15 EA Volume up F1 8B CA 44 BB Mode F1 8B CA 45 BA Mute F1 8B CA 11 EE Volume down F1 8B CA 46 B9 ...

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Страница 97: ...n be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteries Remote contains CR2025 battery Recycle or dispose of batteries properly Perchlorate material Contains perchlorate material Special handling may apply See dtsc ca gov hazardouswaste perchlorate Mer...

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Страница 99: ... projector 11 contact person 53 D DHCP 19 53 76 display modes 14 15 49 72 DNS 53 document cameras 82 dust v DVDs 83 E e mail alerts 54 ECP about 4 lights and status of 44 using 22 electrostatic discharge v emergency alerts 52 emissions v environmental requirements iv eraser 6 F fans 37 51 flickering 41 focus 10 H HD signal compatibility 81 HDMI connections 12 51 headspace clearance 8 height 8 Help...

Страница 100: ...words 19 44 54 55 76 pen tray about 3 locking to the interactive whiteboard 12 pens 5 Perchlorate material 87 peripheral sources 82 pillarboxing 80 81 power 12 22 49 59 61 62 64 66 68 70 projector about 3 adjusting settings for 15 72 adjusting the image of 10 cleaning 27 connection diagram for 11 displaying the name of 53 focusing the image of 10 installing 7 lights and status of 32 locating the s...

Страница 101: ...subnet mask 19 53 76 SVGA support 80 SXGA support 80 T temperatures operating and storage iv transportation 45 TRAP destination address 54 troubleshooting 31 U USB drives 22 USB receptacles 12 22 52 UX80 projector See projector UXGA support 80 V VGA connections 51 VGA support 80 video format compatibility for 79 volume control 22 W warnings iii water and fluid resistance iv web page management 47 ...

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Страница 104: ...SMART Technologies smarttech com support smarttech com contactsupport smarttech com kb 170510 ...

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