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11 Troubleshooting

SMA Solar Technology AG

Operating manual

STP3-6-3AV-40-BE-en-13

88

Event number

Message, cause and corrective measures

10340

Webconnect disabled

The Webconnect function has been disabled.

10502

Active power limit AC frequency

The inverter has reduced its power due to a too-high power frequency to en-
sure grid stability.

Corrective measures:

• If possible, check the power frequency and observe how often

fluctuations occur. If fluctuations occur frequently and this message is
displayed often, contact the grid operator and request approval to
change the operating parameters of the inverter. If the grid operator
gives his approval, discuss any changes to the operating parameters with
the Service.

10901

Self-test start [xx]

The self-test is running.

10902

Current disconnection limit for voltage increase protection [xxx] V

Preliminary result of the self-test

10903

Current disconnection limit for voltage monitoring lower maximum
threshold [xxx] V

Preliminary result of the self-test

10904

Current disconnection limit for voltage monitoring upper minimum
threshold [xxx] V

Preliminary result of the self-test

10905

Current disconnection limit for voltage monitoring middle minimum
threshold [xxx] V

Preliminary result of the self-test

10906

Current disconnection limit for frequency monitoring switchable maxi-
mum threshold |xxx| Hz

Preliminary result of the self-test

10907

Current disconnection limit for frequency monitoring switchable mini-
mum threshold [xxx] Hz

Preliminary result of the self-test

10908

Current disconnection limit for frequency monitoring switchable mini-
mum threshold [xxx] Hz

Preliminary result of the self-test

10909

Current disconnection limit for frequency monitoring upper minimum
threshold [xxx] Hz

Preliminary result of the self-test

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Содержание STP3.0-3AV-40

Страница 1: ...SUNNY TRIPOWER STP3 6 3AV 40 BE en 13 Version 1 3 ENGLISH Operating manual SUNNY TRIPOWER 3 0 4 0 5 0 6 0 ...

Страница 2: ...ome statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that product improvements and field usage experience may cause SMA Solar Technology AG to make changes to these specifications without advance notice or per contract provisions in...

Страница 3: ...of Delivery 14 4 Product Overview 15 4 1 Product Description 15 4 2 Symbols on the Product 16 4 3 Interfaces and Functions 17 4 4 LED Signals 19 4 5 System Overview 21 4 5 1 Circuitry Overview 22 4 5 2 Communication Overview 23 5 Mounting 24 5 1 Requirements for Mounting 24 5 2 Mounting the Inverter 26 6 Electrical Connection 28 6 1 Overview of the Connection Area 28 6 2 AC Connection 28 6 2 1 Req...

Страница 4: ...52 8 2 Logging In and Out of the User Interface 53 8 3 Start Page Design of the User Interface 55 8 4 Activating the Smart Inverter Screen 57 8 5 Starting the Installation Assistant 58 8 6 Activate WPS Function 59 8 7 Switching WLAN On and Off 59 8 8 Switching the Dynamic Power Display Off 60 8 9 Changing the Password 61 8 10 Changing Operating Parameters 61 8 11 Configuring the Country Data Set 6...

Страница 5: ...blems with streaming services 93 12 Decommissioning the Inverter 94 13 Technical Data 97 13 1 DC AC 97 13 1 1 Sunny Tripower 3 0 4 0 97 13 1 2 Sunny Tripower 5 0 6 0 98 13 2 General Data 100 13 3 Climatic Conditions 101 13 4 Protective Devices 101 13 5 Equipment 102 13 6 Torques 102 13 7 Data Storage Capacity 102 14 Contact 103 15 EU Declaration of Conformity 105 ...

Страница 6: ...pairing and using electrical devices and installations Training in the installation and commissioning of electrical devices and installations Knowledge of all applicable laws standards and directives Knowledge of and compliance with this document and all safety information 1 3 Content and Structure of this Document This document describes the mounting installation commissioning configuration opera...

Страница 7: ...s a requirement for meeting a specific goal ෪ Desired result ๖ A problem that might occur Example Sections describing activities to be performed by qualified persons only 1 6 Typographies in the Document Typography Use Example bold Messages Terminals Elements on a user interface Elements to be selected Elements to be entered Connect the insulated conductors to the terminals X703 1 to X703 6 Enter ...

Страница 8: ...echnical information SMA GRID GUARD 10 0 Grid management services through SMA Inverter Technical Information Efficiency and Derating Efficiency and derating behavior of the SMA inverters Technical Information Parameters and Measured Values Overview of all inverter operating parameters and their configura tion options Technical Information SMA and SunSpec Modbus Interface Information on the Modbus ...

Страница 9: ...her application may cause personal injury or property damage Alterations to the SMA products e g changes or modifications are only permitted with the express written permission of SMA Solar Technology AG Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license SMA Solar Technology AG shall not be held liable for any damage caused by such ch...

Страница 10: ...d cables results in death or lethal injuries due to electric shock Do not open the product DANGER Danger to life due to electric shock from touching an ungrounded PV module or array frame Touching ungrounded PV modules or array frames results in death or lethal injuries due to electric shock Connect and ground the frame of the PV modules the array frame and the electrically conductive surfaces so ...

Страница 11: ...flying debris can result In the event of a fault do not perform any direct actions on the inverter Ensure that unauthorized persons have no access to the inverter Do not operate the DC load break switch on the inverter in the event of ground fault Disconnect the PV array from the inverter via an external disconnection device If there is no disconnecting device present wait until no more DC power i...

Страница 12: ...sk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted Transport and lift the product carefully Take the weight of the product into account Wear suitable personal protective equipment for all work on the product NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and it...

Страница 13: ...ents valid from April 27 2019 the names and units of grid parameters were changed This change is valid from firmware version 3 00 00 R if a country data set for fulfilling the EU grid connection requirements valid from 2019 04 27 is set Names and units of grid parameters for inverters with firmware version 2 99 99 R are not affected by this change and remain valid This also applies from firmware v...

Страница 14: ...n head screw M5x12 D 2 Positive DC connector E 2 Negative DC connector F 4 Sealing plug G 1 AC connector H 1 RJ45 protective sleeve swivel nut cable support sleeve threaded sleeve I 1 WLAN antenna J 1 Quick reference guide with password label on the rear side The label contains the following information PIC Product Identification Code identification key for registering the system in Sunny Portal R...

Страница 15: ...label The type label clearly identifies the product The type label must remain per manently attached to the product You will find the following information on the type label Device type Model Serial number Serial No or S N Date of manufacture Identification key PIC for registration in Sunny Portal Registration ID RID for registration in Sunny Portal WLAN password WPA2 PSK for the direct connection...

Страница 16: ...f the inverter Prior to performing any work on the inverter disconnect it from all voltage sources as described in this document Observe the documentation Observe all documentation supplied with the product Observe the documentation Together with the red LED this symbol indicates an error Inverter Together with the green LED this symbol indicates the operating state of the in verter Data transmiss...

Страница 17: ...interfaces and functions User interface for monitoring and configuration The product is equipped as standard with an integrated webserver which provides a user interface for configuring and monitoring the product The product user interface can be called up via the web browser if there is an existing connection to an end device e g computer tablet PC or smartphone Smart Inverter Screen The Smart In...

Страница 18: ... products is designed for industrial use via SCADA systems for example and has the following tasks Remote query of measured values Remote setting of operating parameters Setpoint specifications for system control RS485 Interface The inverter is equipped with an RS485 interface as standard The inverter can communicate via cables with SMA communication products or with up to three gateways for the T...

Страница 19: ...e current difference between the neutral conductor and the line conductor s If the current difference increases suddenly the inverter disconnects from the utility grid SMA Smart Connected SMA Smart Connected is the free monitoring of the inverter via the SMA Sunny Portal Thanks to SMA Smart Connected the PV system operator and qualified person will be informed automatically and proactively about i...

Страница 20: ...g SMA Data Manager The blue LED flashes slowly for approx one minute Communication connection is being established The inverter is establishing a connection to a local network or is es tablishing a direct connection to an end device via Ethernet e g computer tablet PC or smartphone The blue LED flashes quickly for approx two minutes 0 25 s on and 0 25 s off WPS active The WPS function is active Th...

Страница 21: ...SMA Solar Technology AG Operating manual STP3 6 3AV 40 BE en 13 21 4 5 System Overview 6811 20 0 1 5 60 1 5 0 7 5 6811 3257 86720 5 6 67 0 60 6725 6 67 0 87 7 5 OWHUQDWLQJ FXUUHQW 60 39 6 67 0 6RODU HQHUJ RPPXQLFDWLRQ 2 6 ...

Страница 22: ...uitry Overview 6811 2 6725 6811 20 0 1 5 60 1 5 0 7 5 9 76 5 6811 75 32 5 PD PD PD 6 85 32 5 6833 39 02 8 77 5 DEHO DEHO 2 87 7 5 RQWURO FDEOH URXQGLQJ FRQGXFWRU LQH FRQGXFWRU 1HXWUDO FRQGXFWRU 675 87 21 2 5 5 211 7 21 32 17 ZLWK HQHUJ PHWHU RI WKH JULG RSHUDWRU Figure 3 Circuitry overview example ...

Страница 23: ...ng manual STP3 6 3AV 40 BE en 13 23 4 5 2 Communication Overview 6811 3257 6811 20 0 1 5 60 1 5 0 7 5 6811 2 6725 7 76 5 60 83 81 7 21752 5 6811 75 32 5 3XEOLF QWHUQHW 6 7 17 51 7 5287 5 5DGLR 77 5 56 WKHUQHW 1 1 Figure 4 Design of system communication ...

Страница 24: ...a page 97 The mounting location must not be exposed to direct solar irradiation If the product is exposed to direct solar irradiation the exterior plastic parts might age prematurely and overheating might occur When becoming too hot the product reduces its power output to avoid overheating The mounting location should be freely and safely accessible at all times without the need for any auxiliary ...

Страница 25: ...ou maintain the recommended clearances adequate heat dissipation will be ensured Thus you will prevent power reduction due to excessive temperature Maintain the recommended clearances to walls as well as to other inverters or objects If multiple inverters are mounted in areas with high ambient temperatures increase the clearances between the inverters and ensure sufficient fresh air supply ...

Страница 26: ...ry three screw anchors suitable for the support surface and the screws CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or mounted Transport and lift the product carefully Take the weight of the product into account Wear suitable personal protective equipment for all work on the product Procedure 1 CAUTION R...

Страница 27: ...ert screw anchors into the drill holes if the support surface requires them 5 Secure the wall mounting bracket horizontally using screws and washers 83 6 Hook the inverter into the wall mounting bracket When doing so the two right and left hand keys on the ribs on the rear side of the inverter must be hooked into the respective keyways in the wall mounting bracket 83 7 Ensure that the inverter is ...

Страница 28: ...itional grounding 6 2 AC Connection 6 2 1 Requirements for the AC Connection AC cable requirements as follows Conductor type copper wire External diameter 8 mm to 21 mm Conductor cross section 1 5 mm to 6 mm Insulation stripping length 12 mm Sheath stripping length 50 mm The cable must be dimensioned in accordance with the local and national directives for the dimensioning of cables The requiremen...

Страница 29: ... between the inverter and the circuit breaker must be fused separately Residual current monitoring unit The inverter does not require an external residual current device when operating If local regulations require the use of a residual current device the following must be observed The inverter with firmware version 3 00 00 R is compatible with type A B residual current devices that have a rated re...

Страница 30: ...nal grounding conductor that has an cross section of at least 10 mm see Section 6 2 3 page 31 This prevents touch current in the event of the grounding conductor on the AC connector bush insert failing Connection of an additional grounding conductor In some countries an additional grounding conductor is generally required In each case observe the locally applicable regulations If an additional gro...

Страница 31: ...This prevents touch current if the grounding conductor on the AC connector fails The necessary ring terminal lug and the screw are included in the scope of delivery of the inverter Additionally required material not included in the scope of delivery 1 grounding cable Grounding cable requirements Use of fine stranded conductors You can use an inflexible or a flexible fine stranded conductor When us...

Страница 32: ...her data cables if there is no surge protection Touching live parts and cables results in death or lethal injuries due to electric shock Ensure that all devices in the same network are integrated in the existing overvoltage protection When laying the network cable outdoors ensure that there is suitable surge protection at the network cable transition from the product outdoors to the network inside...

Страница 33: ...2 mm Maximum cable length between two nodes when using patch cables 50 m 164 ft Maximum cable length between two nodes when using installation cables 100 m 328 ft UV resistant for outdoor use Procedure 1 DANGER Danger to life due to electric shock Disconnect the inverter from all voltage sources see Section 9 page 69 2 Unscrew the protective cap from the network port 3 Press the cable support slee...

Страница 34: ...verter into a local network connect the other end of the network cable to the local network e g via a router 6 4 Connecting RS485 Devices Additionally required material not included in the scope of delivery One communication cable for RS485 communication One M12 plug 4 pole Signal assignment Pin connec tor Signal TS4 Gate way Sunny We bBox Sunny Boy Control Insulated conductor color 1 GND 5 5 2 12...

Страница 35: ...rted into the keyway on the plug 56 6 5 Mounting the WLAN Antenna Requirement The WLAN antenna supplied must be used Procedure 1 DANGER Danger to life due to electric shock Disconnect the inverter from all voltage sources see Section 9 page 69 2 Remove the protective cap from the jack on the inverter 3 Plug the WLAN antenna into the jack and screw tight torque 1 Nm 4 Pull on the WLAN antenna to en...

Страница 36: ... 13 36 You have the option of operating the DC inputs A and B in parallel and therefore of connecting several strings to the inverter 56 ː ː B B Figure 9 Connection overview for normal operation 56 ː ː B B B Figure 10 Connection overview for parallel connection of the DC inputs A and B ...

Страница 37: ...2 page 37 The negative connection cables of the PV modules must be equipped with the negative DC connectors see Section 6 6 2 page 37 Use of Y adapters for parallel connection of strings The Y adapters must not be used to interrupt the DC circuit Do not use the Y adapters in the immediate vicinity of the inverter The adapters must not be visible or freely accessible In order to interrupt the DC ci...

Страница 38: ...d in the following The procedure is identical for both connectors and The graphics for the procedure are shown for only the positive connector as an example Pay attention to the correct polarity when assembling the DC connectors The DC connectors are marked with the symbols and Figure 11 Negative A and positive B DC connectors Cable requirements Cable type PV1 F UL ZKLA USE2 External diameter 5 mm...

Страница 39: ...driver blade width 3 5 mm into the clamping bracket and pry the clamping bracket open Remove the cable and go back to step 2 5 Push the swivel nut up to the thread and tighten torque 2 Nm 6 6 3 Connecting the PV Array NOTICE Destruction of the inverter due to overvoltage If the open circuit voltage of the PV modules exceeds the maximum input voltage of the inverter the inverter can be destroyed du...

Страница 40: ...CE Damage to the inverter due to ground fault on DC side during operation Due to the transformerless topology of the product the occurance of ground faults on DC side during operation can lead to irreparable damage Damages to the product due to a faulty or damaged DC installation are not covered by warranty The product is equipped with a protective device that checks whether a ground fault is pres...

Страница 41: ...uct due to sand dust and moisture ingress if the DC inputs are not closed The product is only properly sealed when all unused DC inputs are closed with DC connectors and sealing plugs Sand dust and moisture penetration can damage the product and impair its functionality Seal all unused DC inputs using the DC connectors and sealing plugs as described in the following When doing so do not plug the s...

Страница 42: ... due to electric shock Wear insulated gloves and use insulated tools when working on the DC connectors Ensure that the DC connectors are in perfect condition and that none of the DC conductors or DC plug contacts are exposed Carefully release and remove the DC connectors as described in the following Procedure 1 Release and remove the DC connectors To do so insert a flat blade screwdriver or an an...

Страница 43: ...olar Technology AG Operating manual STP3 6 3AV 40 BE en 13 43 5 Release the clamping bracket To do so insert a flat blade screwdriver blade width 3 5 mm into the clamping bracket and pry the clamping bracket open 6 Remove the cable ...

Страница 44: ...ter with Sunny Portal This section describes the commissioning procedure and gives an overview of the steps you must perform in the prescribed order Procedure See 1 Commission the inverter Section 7 2 page 45 2 Establish a connection to the user interface of the inverter There are various connection options to choose from for this Direct connection via WLAN Direct connection via Ethernet Connectio...

Страница 45: ...p phase of the inverter the desired firmware is being installed All three LEDs go out again after approximately 90 seconds The green LED starts to flash and if the inverter is connected via Speedwire the blue LED also starts to flash If the green LED is still flashing after some time the conditions for activating feed in operation are not yet met As soon as the conditions for feed in operation are...

Страница 46: ...ip configuration Offers the option of skipping the inverter configura tion and go directly to the user interface not recom mended D Checkbox Allows you to choose not to have the displayed page displayed again when the user interface is called up again E Configuration options Provides a selection of the various configuration op tions Configuration options On the Configuring the Inverter page differ...

Страница 47: ...from a File You can adopt the inverter configuration from a file To do this there must be an inverter configuration saved to a file Procedure 1 Select the configuration option Adopting configuration from a file 2 Select Browse and select the desired file 3 Select Import file Configuring the Installation Assistant Recommended 1 Select the configuration option Configuration with Installation Assista...

Страница 48: ...erter will consecutively check the reaction times for overvoltage undervoltage maximum frequency and minimum frequency The self test changes the upper and lower disconnection values for each protective function on a linear basis for frequency monitoring and voltage monitoring As soon as the measured value exceeds the permitted disconnection threshold the inverter disconnects from the utility grid ...

Страница 49: ...re 1 Open the web browser of your end device enter the IP address 169 254 12 3 in the address bar and press the enter key 2 Web browser signals a security vulnerability After the IP address has been entered a message might appear indicating that the connection to the user interface of the product is not secure SMA Solar Technology AG guarantees the security of the user interface Continue loading t...

Страница 50: ...ferent depending on the end devices If the procedures described do not apply to your end device establish the direct connection via WLAN as described in the manual of your end device The following connection options ar available Connection with WPS Connection with WLAN network search Connection with WPS Requirement The end device must have a WPS function Procedure 1 Enable the WPS function on the ...

Страница 51: ...ddress IP address manually assigned or assigned by the DHCP server router identification via network scanner software or network configuration of the router Access address for Apple and Linux systems SMA serial number local e g SMA0123456789 local Access address for Windows and Android systems http SMA serial number e g http SMA0123456789 Requirements The product must be connected to the local net...

Страница 52: ... Apple and Linux systems SMA serial number local e g SMA0123456789 local Access address for Windows and Android systems http SMA serial number e g http SMA0123456789 Requirements The product must be commissioned The product must be integrated into the local network Tip There are various methods of integrating the product into the local network with the aid of the installation assistant An end devi...

Страница 53: ...sign the user password only pass the password on to persons to access the inverter data via the user interface If you as a user assign the installer password only pass the password on to persons to receive access to the system Installer password for inverters registered in a communication device or in Sunny Portal To be able to register the inverter in a communication device e g SMA Data Manager o...

Страница 54: ... User group drop down list select the entry Installer or User 3 Enter the password in the field Password 4 Select Login The start page of the user interface opens Log Out as the User or Installer 1 On the right hand side of the menu bar select the menu User Settings 2 In the subsequent context menu select Logout The login page of the user interface opens The logout was successful ...

Страница 55: ...8 Operation SMA Solar Technology AG Operating manual STP3 6 3AV 40 BE en 13 55 8 3 Start Page Design of the User Interface C B E F D A Figure 13 Design of the user interface s start page example ...

Страница 56: ...us viewlet However only the higher priority event is displayed If for example there is a Warning and an Error present at the same time only the Error will be displayed Device configuration Various settings for the inverter can be made here The selection available is dependent on which user group you are logged in as and the operating system of the device with which the user interface has been call...

Страница 57: ...various areas display information on the current status of the PV system Device status Displays whether the inverter is currently in a fault free operating state or whether there is an Error or Warning present Current power Displays the power currently being generated by the inverter Modular technology status Displays how many module technology components are available and the status of each one o...

Страница 58: ...tant A C B Figure 14 Layout of the installation assistant example Position Designation Description A Configuration steps Overview of the installation assistant steps The number of steps depends on the type of device and the additionally installed modules The current step is highlighted in blue B User information Information about the current configuration step and the setting options of the config...

Страница 59: ...re 1 Activate the user interface see Section 8 1 page 49 2 Log in as Installer 3 Start the installation assistant see Section 8 5 page 58 4 Select Network configuration 5 Select WPS for WLAN network button in the WLAN tab 6 Select Activate WPS 7 Select Save and next and exit the installation assistant The WPS function is activated and the automatic connection to the network can be established Acti...

Страница 60: ...cal network off you can switch the WLAN function back on in accordance with the following procedure Requirement If the WLAN function was previously switched off completely the inverter must be connected to a computer or router via Ethernet Procedure To switch on the WLAN direct connection in the parameter group PV system communication WLAN select the parameter Soft access point is turned on and se...

Страница 61: ...ct Edit parameters 5 In the parameter group User Rights Access Control change the password of the desired user group 6 Select Save all to save the changes 8 10 Changing Operating Parameters The operating parameters of the inverter are set to certain values by default You can change the operating parameters to optimize the performance of the inverter This section describes the basic procedure for c...

Страница 62: ...he inverter As long as the inverter has not yet received and accepted the settings the hourglass symbol will continue to be displayed on the user interface The settings will be accepted when there is sufficient DC voltage applied and the inverter restarts As soon as the hourglass symbol appears on the user interface the settings have been saved The settings will not be lost You can log off of the ...

Страница 63: ...tant 1 Open the user interface see Section 8 1 page 49 2 Log in as Installer 3 Start the installation assistant see Section 8 5 page 58 4 Select Save and continue after each step up until the step Grid management service 5 Make the settings as described in the following Make the settings for systems with external setpoint 1 Set theGrid connection point regulation to Off 2 In the tab Active power m...

Страница 64: ...ing select the entry No 8 13 Configuring the Modbus Function The Modbus interface is deactivated by default and the communication ports 502 set In order to access SMA invertes with SMA Modbus or SunSpec Modbus the Modbus interface must be activated After activating the interface the communication ports of both IP protocols can be changed For information on commissioning and configuration of the Mo...

Страница 65: ...will receive this value from your grid operator You can enter a value between 0 and 16384 The value 16384 indicates deactivated 3 In the field GOOSE Mac address enter the MAC address of the grid operator gateway from which the inverter is to receive the control commands You will receive this value from your grid operator The receipt of control signals from the grid operator is activated 8 15 Deact...

Страница 66: ...inverter from the same type or device family to configure the inverter When saving only the device parameters will be saved not any passwords Procedure 1 Activate the user interface see Section 8 1 page 49 2 Log into the user interface see Section 8 2 page 53 3 Select the menu Device Configuration 4 Select Settings 5 In the context menu select Saving the configuration in a file 6 Follow the instru...

Страница 67: ...r Requirements An update file with the desired inverter firmware must be available The update file is for example available for download on the product page of the inverter at www SMA Solar com To download the update file it is necessary to enter the serial number of the inverter Procedure 1 Open the user interface see Section 8 1 page 49 2 Log into the user interface as an Installer see Section 8...

Страница 68: ...ion SMA Solar Technology AG Operating manual STP3 6 3AV 40 BE en 13 68 5 Select the parameter Check for update and install it and set it to Execute 6 Click on Save all The firmware is updated in the background ...

Страница 69: ... the measuring device due to overvoltage Overvoltage can damage a measuring device and result in voltage being present in the enclosure of the measuring device Touching the live enclosure of the measuring device results in death or lethal injuries due to electric shock Only use measuring devices with a DC input voltage range of 1000 V or higher Procedure 1 Disconnect the AC circuit breaker and sec...

Страница 70: ...ctors are in perfect condition and that none of the DC conductors or DC plug contacts are exposed Carefully release and remove the DC connectors as described in the following 6 Release and remove the DC connectors To do so insert a flat blade screwdriver or an angled screwdriver blade width 3 5 mm into one of the side slots and pull the DC connectors out When doing so do not lever the DC connector...

Страница 71: ...1 10 Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components Clean the product and all its components only with a cloth moistened with clear water Ensure that the inverter is free of dust foliage and other dirt ...

Страница 72: ...t www SMA Solar com 2 Open the user interface see Section 8 1 page 49 3 Enter the PUK instead of the password into the field Password 4 Select Login 5 Call up the menu Device Parameters 6 Click on Edit parameters 7 In the parameter group User Rights Access Control change the password of the desired user group 8 Select Save all to save the changes Password assignment for inverters that are register...

Страница 73: ...le range and this message is still displayed contact Service 202 203 205 Grid fault The utility grid has been disconnected the AC cable is damaged or the grid voltage at the connection point of the inverter is too low The inverter has dis connected from the utility grid Corrective measures Ensure that the circuit breaker is switched on Ensure that the AC cable is not damaged and that it is connect...

Страница 74: ... the feed in point or with a change of the monitored operating limits If the grid voltage is permanently within the permissible range and this message is still displayed contact Service 302 Active power limit AC voltage The inverter has reduced its power due to a too high grid voltage to ensure grid stability Corrective measures If possible check the grid voltage and observe how often fluctuations...

Страница 75: ...1 Grid fault The inverter has detected an excessively high proportion of direct current in the grid current Corrective measures Check the grid connection for direct current If this message is displayed frequently contact the grid operator and check whether the monitoring threshold on the inverter can be raised 701 Frequency not permitted Check parameter The power frequency is not within the permis...

Страница 76: ...or is connected to N Corrective measures Connect the neutral conductor to N 1302 Waiting for grid voltage Installation failure grid connection Check grid and fuses L or N not connected Corrective measures Ensure that L and N are connected Ensure that the circuit breaker is switched on Ensure that the AC cable is not damaged and that it is connected correctly 1501 Reconnection fault grid The change...

Страница 77: ...the LEDs Corrective measures Immediately disconnect the inverter from all voltage sources Check whether the DC voltage is below the maximum input voltage of the inverter If the DC voltage is below the maximum input voltage of the inverter reconnect the DC connectors to the inverter If the DC voltage exceeds the maximum input voltage of the inverter ensure that the PV array has been correctly rated...

Страница 78: ...ot yet fulfilled Corrective measures Ensure that the PV array is not covered by snow or otherwise shaded Wait for higher irradiation If this message is displayed frequently in the morning increase the voltage limit for starting grid feed in Change the parameter Critical voltage to start feed in If this message is displayed frequently with medium irradiation ensure that the PV array is correctly ra...

Страница 79: ...m operating temperature not reached The inverter will only recommence grid feed in once the temperature has reached at least 25 C 6602 6603 6604 Self diagnosis Overload The cause must be determined by the Service Corrective measures Contact the Service 6801 6802 Self diagnosis Input A defective Corrective measures Check whether a string is connected to input A Contact the service 6901 6902 Self di...

Страница 80: ... is available 7106 Update file defective The update file is defective The update failed The inverter continues to feed in 7110 No update file found No new update file was found on the SD memory card The update failed The inverter continues to feed in 7112 Update file successfully copied 7113 The memory card is full or write protected 7201 to 7202 Data storage not possible 7303 Update main CPU fail...

Страница 81: ...epeater or establish connection with the inverter via Ethernet If this message is displayed again contact the Service 7341 Update Bootloader The inverter is performing a bootloader update 7342 Update Bootloader failed The bootloader update failed Corrective measures Retry update If this message is displayed again contact the Service 7347 Incompatible file The configuration file is not suitable for...

Страница 82: ...pdating the WLAN module 7352 Update of WLAN not successful The update of the WLAN module failed Corrective measures Retry update If this message is displayed again contact the Service 7353 Update time zone database The inverter is updating the time zone database 7354 Update of time zone database not successful The update of the time zone database failed Corrective measures Retry update If this mes...

Страница 83: ...ity e g via WLAN repeater or connect the inverter with the DHCP server router via Ethernet 7702 Interference device The cause must be determined by the Service Corrective measures Contact the Service 8003 Active power limit Temperature The inverter has reduced its power output for more than ten minutes due to ex cessive temperature Corrective measures Clean the cooling fins on the rear of the encl...

Страница 84: ...e Ensure DC supply This error can have the following causes The parameters to be changed are protected The DC voltage at the DC input is not sufficient to run the main CPU Corrective measures Enter the SMA Grid Guard code Ensure that at least the DC start voltage is available green LED is flashing pulsing or glowing 9007 Abort self test The self test Italy only was terminated Corrective measures E...

Страница 85: ... devices in the network If necessary increase the data query intervals 10250 Interface package error rate ok high The package error rate has changed If the package error rate is high the net work is overloaded or the connection to the network switch or DHCP server router is disturbed Corrective measures if the package error rate is high Ensure that with an Ethernet connection the network cable and...

Страница 86: ...nnector Corrective measures if the status is 10 Mbit Ensure that with an Ethernet connection the network cable and the network connector are not damaged and that the network connectors are correctly plugged Ensure that the DHCP server router and any network switches are signalizing correct operation 10254 Interface duplex mode goes to Full Half The duplex mode data transfer mode has changed The ca...

Страница 87: ...e that the SSID the WLAN password and the encryption method have been entered correctly The encryption method is specified by your WLAN router or WLAN Access Point and can be changed there Ensure that the WLAN router or WLAN Access Point is in range and is signalizing correct operation If this message is displayed often improve the WLAN connection by using a WLAN repeater 10285 WLAN connection est...

Страница 88: ...nnection limit for voltage increase protection xxx V Preliminary result of the self test 10903 Current disconnection limit for voltage monitoring lower maximum threshold xxx V Preliminary result of the self test 10904 Current disconnection limit for voltage monitoring upper minimum threshold xxx V Preliminary result of the self test 10905 Current disconnection limit for voltage monitoring middle m...

Страница 89: ...e found is valid 27301 Update communication The inverter is updating the communication component 27302 Update main CPU The inverter is updating the inverter component 27312 Update completed The inverter has successfully completed the update 29001 Installer code valid The entered Grid Guard code is valid Protected parameters have now been unlocked and you can adjust the parameters The parameters wi...

Страница 90: ...e being present in the enclosure of the measuring device Touching the live enclosure of the measuring device results in death or lethal injuries due to electric shock Only use measuring devices with a DC input voltage range of 1000 V or higher Procedure In order to check the PV system for ground faults perform the following actions in the prescribed order The exact procedure is described in the fo...

Страница 91: ...und fault via the ratio of the two measured voltages and eliminate the ground fault 4 If a definite ground fault cannot be measured and the message is still displayed measure the insulation resistance 5 Reconnect the strings without ground faults to the inverter and recommission the inverter see inverter installation inverter Location of the ground fault The example shows a ground fault between th...

Страница 92: ...ulation resistance see the Technical Information Insulation Resistance Riso of Non Galvanically Isolated PV Systems at www SMA Solar com Required devices Suitable device for safe disconnection and short circuiting Measuring device for insulation resistance Device required for safe disconnection and short circuiting of the PV array The insulation resistance can only be measured with a suitable devi...

Страница 93: ...that string 10 Reconnect to the inverter only those strings from which the ground fault has been eliminated 11 Reconnect all other strings to the inverter 12 Recommission the inverter 13 If the inverter still displays an insulation error contact the Service see Section 14 page 103 The PV modules might not be suitable for the inverter in the present quantity 11 4 Problems with streaming services If...

Страница 94: ...sported or mounted Transport and lift the product carefully Take the weight of the product into account Wear suitable personal protective equipment for all work on the product Procedure 1 DANGER Danger to life due to high voltages Disconnect the inverter from all voltage sources see Section 9 page 69 2 CAUTION Risk of burns due to hot enclosure parts Wait 30 minutes for the enclosure to cool down ...

Страница 95: ...ad on the inverter 7 Release the network cable plug and pull it out of the jack on the inverter 8 Take the cable support sleeve out of the threaded sleeve and remove the network cable from the cable support sleeve 9 Lead the network cable out of the threaded sleeve and the swivel nut 10 Screw the protective cap onto the network port 11 Unscrew and remove the antenna ...

Страница 96: ... to secure the inverter to the wall mounting bracket TX25 15 Remove the inverter by lifting it vertically up and off the wall mounting bracket 16 Unscrew the screws for fastening the wall mounting bracket and remove the wall mounting bracket 83 17 If the inverter is to be stored or shipped pack the inverter the AC connector the DC connector the RJ45 protective sleeve the antenna and the wall mount...

Страница 97: ... input A 12 A 12 A Maximum input current input B 12 A 12 A Maximum short circuit current input A 18 A 18 A Maximum short circuit current input B 18 A 18 A Maximum reverse current into the PV array 0 A 0 A Number of independent MPP inputs 2 2 Strings per MPP input 1 1 Surge category in accordance with IEC 60664 1 II II In accordance with IEC 62109 2 ISC PV AC Output STP3 0 3AV 40 STP4 0 3AV 40 Rate...

Страница 98: ...20 of the nominal AC current for a maximum of 10 ms Rated power frequency 50 Hz 50 Hz AC power frequency 50 Hz 60 Hz 50 Hz 60 Hz Operating range at AC power frequency 50 Hz 45 Hz to 55 Hz 45 Hz to 55 Hz Operating range at AC power frequency 60 Hz 55 Hz to 65 Hz 55 Hz to 65 Hz Power factor at rated power 1 1 Displacement power factor cos φ adjustable 0 8 overexcited to 0 8 underexcited 0 8 overexci...

Страница 99: ... input 1 1 Surge category in accordance with IEC 60664 1 II II In accordance with IEC 62109 2 ISC PV AC Output STP5 0 3AV 40 STP6 0 3AV 40 Rated power at 230 V 50 Hz 5000 W 6000 W Maximum apparent AC power at cos φ 1 5000 VA 6000 VA Rated grid voltage 230 V 230 V Nominal AC voltage 3 N PE 220 V 380 V 230 V 400 V 240 V 415 V 3 N PE 220 V 380 V 230 V 400 V 240 V 415 V AC voltage range 180 V to 280 V...

Страница 100: ...splacement power factor cos φ adjustable 0 8 overexcited to 0 8 underexcited 0 8 overexcited to 0 8 underexcited Feed in phases 3 3 Phase connection 3 3 Surge category in accordance with IEC 60664 1 III III Depending on the configured country data set Efficiency STP5 0 3AV 40 STP6 0 3AV 40 Maximum efficiency ηmax 98 2 98 2 European weighted efficiency ηEU 97 4 97 6 13 2 General Data Width x height...

Страница 101: ... with IEC 62109 1 I Grid configurations IT Delta IT TN C TN S TN C S TT when VN_PE 20 V IT Delta IT When using in these systems the grounding conductor monitoring must be deactivated and an additional grounding connected to the inverter 13 3 Climatic Conditions Installation in accordance with IEC 60721 3 3 Class 4K4H Extended temperature range 25 C to 60 C Extended humidity range 0 to 100 Extended...

Страница 102: ...on SUNCLIX DC connector AC connection AC connector WLAN As standard SMA Speedwire Webconnect As standard RS485 As standard 13 6 Torques Screws for securing the inverter to the wall mounting bracket 2 5 Nm Additional grounding 2 5 Nm SUNCLIX swivel nut 2 0 Nm 13 7 Data Storage Capacity Energy yields in the course of the day 63 days Daily yields 30 years Event messages for users 1024 events Event me...

Страница 103: ...unny High power 49 561 9522 1499 Monitoring Systems Kommunikationsprodukte 49 561 9522 2499 Hybrid Controller 49 561 9522 3199 Sunny Island Sunny Boy Stor age Sunny Backup 49 561 9522 399 Sunny Central Sunny Central Storage 49 561 9522 299 SMA Online Service Center www SMA Service com Belgien Belgique België Luxemburg Luxembourg Nederland SMA Benelux BVBA SPRL Mechelen 32 15 286 730 for Netherland...

Страница 104: ...62 287 International 61 2 9491 4200 United Arab Emirates SMA Middle East LLC Abu Dhabi 971 2234 6177 SMA Online Service Center www SMA Service com India SMA Solar India Pvt Ltd Mumbai 91 22 61713888 ไทย SMA Solar Thailand Co Ltd กรุงเทพฯ 66 2 670 6999 대한민국 SMA Technology Korea Co Ltd 서울 82 2 520 2666 South Africa SMA Solar Technology South Africa Pty Ltd Cape Town 08600SUNNY 08600 78669 Internatio...

Страница 105: ... 96 357 374 LVD Radio Equipment Directive 2014 53 EU 22 5 2014 L 153 62 RED Restriction of the use of certain hazardous substances 2011 65 EU L 174 88 June 8 2011 and 2015 863 EU L 137 10 March 31 2015 RoHS SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above mentioned d...

Страница 106: ...www SMA Solar com ...

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