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Event number

Message, cause and corrective measures

10346

Webconnect error: Unknown SIP proxy |xx|

SIP-Proxy not available.

Corrective measures:

• Ensure that the network cable at the inverter is correctly connected.

10347

Webconnect error: Unknown STUN server [xx]

STUN server not available.

Corrective measures:

• Ensure that the network cable at the inverter is correctly connected.

10348

Webconnect error: No reply to request to STUN server

STUN server not available.

Corrective measures:

• Ensure that the network cable at the inverter is correctly connected.

• Check the configuration of the router.

10349

Webconnect error: No reply to SIP option packs

SIP server not available.

Corrective measures:

• Check the configuration of the router.

10350

Webconnect error: Registration rejected by SIP registrar

The inverter is not registered in Sunny Portal.

Corrective measures:

• Contact the Service (see Section 15 "Contact", page 96).

10351

Webconnect error: Unknown SIP registrar |xx|

SIP Registrar not available.

Corrective measures:

• Ensure that the network cable at the inverter is correctly connected.

• Check the configuration of the router.

10352

Webconnect error: Faulty communication

No connection to Sunny Portal possible.

Corrective measures:

• Ensure that the Internet connection is working properly.

• Ensure that the Webconnect function is activated.

• Ensure that the network cable at the inverter is correctly connected.

12 Troubleshooting

SMA Solar Technology AG

Operating Manual

SB30-50-1AV-40-BE-en-10

Содержание SUNNY BOY 3.0

Страница 1: ...SUNNY BOY SUNNY BOY Operating Manual SUNNY BOY 3 0 3 6 4 0 5 0 SB30 50 1AV 40 BE en 10 Version 1 0 ENGLISH...

Страница 2: ...rademarks All trademarks are recognized even if not explicitly identified as such Missing designations do not mean that a product or brand is not a registered trademark Modbus is a registered trademar...

Страница 3: ...or Mounting 18 5 2 Mounting the Inverter 20 6 Electrical Connection 22 6 1 Safety during Electrical Connection 22 6 2 Overview of the Connection Area 22 6 3 AC Connection 23 6 3 1 Requirements for the...

Страница 4: ...User Interface 49 8 4 Changing the Password 52 9 Configuration of the Inverter 53 9 1 Changing Operating Parameters 53 9 2 Starting the Installation Assistant 54 9 3 Configuring the Country Data Set 5...

Страница 5: ...14 Technical Data 89 14 1 DC AC 89 14 1 1 Sunny Boy 3 0 3 6 89 14 1 2 Sunny Boy 4 0 5 0 91 14 2 General Data 93 14 3 Climatic Conditions 94 14 4 Protective Devices 94 14 5 Equipment 94 14 6 Torques 95...

Страница 6: ...l devices and installations Training in the installation and commissioning of electrical devices and installations Knowledge of the applicable standards and directives Knowledge of and compliance with...

Страница 7: ...rcuit Breaker for In verters under PV Specific Influences Technical Information Application for SMA Grid Guard Code Form Webconnect Systems in Sunny Portal Registration in Sunny Portal User Manual SMA...

Страница 8: ...ts on the user interface Elements to be selected Elements to be entered The value can be found in the field Energy Select Settings Enter 10 in the field Minutes Connects several elements to be selecte...

Страница 9: ...d Response Enabling Device DRED must be connected in the same network and the inverter Modbus interface must be activated and the TCP server set Use this product only in accordance with the informatio...

Страница 10: ...any work on the inverter disconnect it from all voltage sources as described in this document Danger to life due to high voltages in the inverter Touching live components within the inverter can lead...

Страница 11: ...hreaded sleeve with sealing ring bush in sert locking cap and Torx L key wrench TX 8 H 1 RJ45 protective sleeve threaded sleeve seal insert swivel nut I 1 WLAN antenna K 1 Quick reference guide with p...

Страница 12: ...sition Designation A DC load break switch The inverter is equipped with a DC load break switch If the DC load break switch is set to the position I it establishes a conductive connection between the P...

Страница 13: ...l indicates the operating state of the inverter Observe the documentation Together with the red LED this symbol indicates an error Data transmission Together with the blue LED this symbol indicates th...

Страница 14: ...rotected against dust intrusion and water jets from any angle The product is suitable for outdoor installation RCM Regulatory Compliance Mark The product complies with the requirements of the applicab...

Страница 15: ...terface In addition the inverter has a WPS WiFi Protected Setup function The WPS function is for automatically connecting the inverter to a device in the same network as the inverter e g router comput...

Страница 16: ...ied person is stored in Sunny Portal and up to date 4 3 LED Signals The LEDs indicate the operating state of the inverter LED Status Explanation Green LED flashing 2 s on 2 s off Waiting for connectio...

Страница 17: ...to an end device via Ethernet e g computer tablet PC or smartphone flashes quickly for approx two min utes WPS active The WPS function is active glowing Communication active There is an active connect...

Страница 18: ...radiation can result in the premature aging of the exterior plastic parts of the inverter and direct solar irradiation can cause the inverter to overheat When becoming too hot the inverter reduces its...

Страница 19: ...ation will be ensured Thus you will prevent power reduction due to excessive temperature Maintain the recommended clearances to walls as well as to other inverters or objects If multiple inverters are...

Страница 20: ...t surface and the screws Risk of injury when lifting the inverter or if it is dropped The inverter weighs 16 kg There is risk of injury if the inverter is lifted incorrectly or dropped while being tra...

Страница 21: ...g bracket horizontally using screws and washers UP 6 Hook the inverter into the wall mounting bracket When doing so the two right and left hand keys on the outer ribs on the rear side of the inverter...

Страница 22: ...onents of the inverter Have the inverter mounted installed and commissioned only by qualified persons with the appropriate skills If an error occurs have it rectified by qualified persons only Prior t...

Страница 23: ...uit Breaker at www SMA Solar com In PV systems with multiple inverters protect each inverter with a separate circuit breaker Make sure to observe the maximum permissible fuse protection see Section 14...

Страница 24: ...cross section of at least 10 mm to the AC connector bush insert Connect an additional grounding that has at least the same cross section as the connected grounding conductor to the AC connector bush i...

Страница 25: ...nding conductor into the screw terminal PE on the bush insert and tighten the screw using a Torx screwdriver TX 8 torque 1 4 Nm PE N L 1 2 Insert N or in the case of installation of the inverter betwe...

Страница 26: ...e threaded sleeve This seals the AC connector and provides strain relief for the AC cable When doing so hold the bush insert firmly by the locking cap This ensures that the swivel nut can be screwed f...

Страница 27: ...using a fine stranded conductor it has to be double crimped by a ring terminal lug Make sure that no insulated conductor is visible when pulling or bending This will ensure sufficient strain relief by...

Страница 28: ...cable Where required Field assembly RJ45 connector SMA Solar Technology AG recommends the connector MFP8 T568 A Cat 6A from Teleg rtner Cable requirements The cable length and quality affect the quali...

Страница 29: ...ss the cable support sleeve out of the threaded sleeve 5 Thread the swivel nut and threaded sleeve over the network cable At the same time thread the network cable through the opening in the cable sup...

Страница 30: ...inverter is mounted in areas without WLAN coverage the WLAN antenna can be mounted with an extension cord in a location with WLAN coverage Requirement The WLAN antenna supplied must be used Procedure...

Страница 31: ...sembling DC connectors see the DC connector installation manual The negative connection cables of the PV modules must be fitted with the negative DC connectors for information on assembling DC connect...

Страница 32: ...uch the DC conductors Destruction of the inverter due to overvoltage If the open circuit voltage of the PV modules exceeds the maximum input voltage of the inverter the inverter can be destroyed due t...

Страница 33: ...ivel nut up to the thread and tighten torque 2 Nm 1 2 6 6 3 Connecting the PV Array Destruction of the inverter due to overvoltage If the open circuit voltage of the PV modules exceeds the maximum inp...

Страница 34: ...oad break switch is installed disconnect the external DC load break switch from all voltage sources 3 Set the DC load break switch of the inverter to position O 4 Measure the PV array voltage Ensure t...

Страница 35: ...he electrical connection is to be carried out at a later time close the DC inputs on the inverter with DC connectors and sealing plugs as described below Do not insert the sealing plugs directly into...

Страница 36: ...n insulated cable ends Do not touch the DC conductors Procedure 1 Release and remove all DC connectors To do this insert a flat blade screwdriver or an angled screwdriver blade width 3 5 mm into one o...

Страница 37: ...do so insert a flat blade screwdriver blade width 3 5 mm into the clamping bracket and pry the clamping bracket open 1 2 6 Remove the cable 6 Electrical Connection SMA Solar Technology AG Operating M...

Страница 38: ...inverter Please note that the personal SMA Grid Guard code for changing the grid relevant pa rameters must be available after completion of the first ten operating hours see Application for the SMA Gr...

Страница 39: ...the blue LED also starts to flash The green LED is still flashing The conditions for activating feed in operation are not yet met As soon as the conditions for feed in operation are met the inverter s...

Страница 40: ...r firmware version B User information Provides brief information on the listed configuration op tions C Skip configuration Offers the option of skipping the inverter configuration and go directly to t...

Страница 41: ...g in the evening the settings are saved but they cannot be directly transferred to or accepted by the inverter As long as the inverter has not yet received and accepted the settings the hourglass sym...

Страница 42: ...stallation Assistant The Installation Assistant will open 2 Follow the Installation Assistant steps and make the settings appropriate for your system 3 For every setting made in a step select Save and...

Страница 43: ...d minimum frequency The self test changes the upper and lower disconnection values for each protective function on a linear basis for frequency monitoring and voltage monitoring As soon as the measure...

Страница 44: ...30019815 Standard WLAN password usable for initial configuration to completion of the first ten operating hours SMA 12345 Device specific WLAN password usable for initial configuration to completion o...

Страница 45: ...nd press the enter key 4 Web browser signals a security vulnerability After the IP address has been confirmed by pressing the enter key a message might appear indicating that the connection to the use...

Страница 46: ...nverter Generally applicable access address e g for android products IP address manually assigned or assigned by the DHCP server router identification via network scanner software or router manual Alt...

Страница 47: ...as been established the login page opens Log onto the user interface as described below Usage of cookies For the correct display of the user interface cookies are required The cookies are used for con...

Страница 48: ...he menu bar select the menu User Settings 2 In the subsequent context menu select Logout The login page of the user interface opens The logout was successful 8 Using the Inverter User Interface SMA So...

Страница 49: ...Page Design of the User Interface C B E F D A Figure 10 Start page design of the user interface example 8 Using the Inverter User Interface SMA Solar Technology AG Operating Manual 49 SB30 50 1AV 40...

Страница 50: ...he same time only the Error will be displayed Device configuration The following settings for the inverter can be performed here The selection is however dependent on the user group logged in and the...

Страница 51: ...power consumption will only be displayed if an en ergy meter is installed in the PV system F Status display The various areas display information on the current status of the PV system Device status...

Страница 52: ...re 1 Activate the user interface see Section 8 1 page 44 2 Log into the user interface see Section 8 2 page 47 3 Call up the menu Device Parameters 4 Select Edit parameters 5 In the parameter group Us...

Страница 53: ...t data and possibly resulting yield losses Use the user interface for the configuration of the inverter Requirements The changes to the grid relevant parameters must be approved by the grid operator W...

Страница 54: ...e the system 9 2 Starting the Installation Assistant The installation assistant leads you step by step through the steps necessary for the initial configuration of the inverter Layout of the installat...

Страница 55: ...contact your grid operator for information on which country data set is to be configured The basic procedure for changing operating parameters is explained in another section see Section 9 1 Changing...

Страница 56: ...import this file into this inverter again or another inverter to configure the inverter When saving only the device parameters will be saved not any passwords Procedure 1 Activate the user interface s...

Страница 57: ...o the inverter user interface and therefore reactivation of the WLAN interface is only possible via an Ethernet connection The basic procedure for changing operating parameters is explained in another...

Страница 58: ...tion select the parameter Dynamic power display via green LED and set this to Off 9 10 Activating the Receipt of Control Signals Only for Italy In order for PV systems in Italy to receive control comm...

Страница 59: ...ent services You can configure these via the inverter feed in management Coordinate the configuration of the feed in management with your grid operator beforehand The basic procedure for changing oper...

Страница 60: ...vervoltage Only use measuring devices with a DC input voltage range of 1000 V or higher Procedure 1 Disconnect the AC circuit breaker and secure it against reconnection 2 Set the DC load break switch...

Страница 61: ...C connectors out in a downward direction Do not pull on the cable 6 Ensure that no voltage is present at the DC inputs on the inverter using a suitable measuring device 30V 7 Unscrew the AC connector...

Страница 62: ...If the inverter is dirty clean the enclosure the enclosure lid the type label and the LEDs using only clean water and a cloth Ensure that the inverter is free of dust foliage and other dirt 11 Cleanin...

Страница 63: ...3 Enter the PUK instead of the password into the field Password 4 Select Login 5 Call up the menu Device Parameters 6 Select Edit parameters 7 In the parameter group User Rights Access Control change...

Страница 64: ...e Section 15 Contact page 96 301 Grid fault The ten minute average value of the grid voltage is no longer within the per missible range The grid voltage or grid impedance at the connection point is to...

Страница 65: ...s occur If fluctuations occur frequently and this message is displayed often contact the grid operator and request approval to change the operating parameters of the inverter If the grid operator give...

Страница 66: ...is permanently in the permissible range If the grid voltage is outside the permissible range due to local grid conditions contact the grid operator The grid operator must agree with an adjustment of...

Страница 67: ...ontact the installer of the PV array If this message is repeated frequently contact the Service see Section 15 Contact page 96 3501 Insulation failure Check generator The inverter has detected a groun...

Страница 68: ...en exceeded Ensure that the inverter is not exposed to direct solar irradiation 6512 Minimum operating temperature not reached The inverter will only recommence grid feed in once the temperature has r...

Страница 69: ...continues feeding power into the grid 7110 No update file found No new update file was found on the SD memory card The update failed The inverter continues feeding power into the grid 7112 Update fil...

Страница 70: ...ity e g via WLAN repeater or establish connection with the inverter via Ethernet If this message is displayed again contact the Service see Section 15 Contact page 96 7341 Update Bootloader The invert...

Страница 71: ...The configuration file is being transferred 7351 Update WLAN The inverter is updating the WLAN module 7352 Update of WLAN not successful The update of the WLAN module failed Corrective measures Retry...

Страница 72: ...nection Improve the WLAN connection quality e g via WLAN repeater or connect the inverter with the DHCP server router via Ethernet 7702 Interference device The cause must be determined by the Service...

Страница 73: ...rid parameters from now on you must log in using the SMA Grid Guard code 9005 Changing of grid parameters not possible Ensure DC supply This error can have the following causes The parameters to be ch...

Страница 74: ...Interface network overloaded The network is overloaded There is no data exchange between the devices Corrective measures Reduce the number of devices in the network If necessary increase the data que...

Страница 75: ...a defective cable or the pulling or plugging of the network connector Corrective measures if the status is 10 Mbit Ensure that with an Ethernet connection the network cable and the network connector a...

Страница 76: ...ontact the Service see Section 15 Contact page 96 10284 No WLAN connection possible The inverter does not currently have a WLAN connection to the selected net work Corrective measures Ensure that the...

Страница 77: ...o Sunny Portal possible Corrective measures Ensure that the Internet connection is working properly Ensure that the Webconnect function is activated Ensure that the network cable at the inverter is co...

Страница 78: ...SIP server not available Corrective measures Check the configuration of the router 10350 Webconnect error Registration rejected by SIP registrar The inverter is not registered in Sunny Portal Correct...

Страница 79: ...nge the operating parameters of the inverter If the grid operator gives his approval discuss any changes to the operating parameters with Service see Section 15 Contact page 96 10901 Start self test x...

Страница 80: ...now been unlocked and you can adjust the parameters The parameters will be automati cally locked again after ten feed in hours 29004 Grid parameters unchanged Changing the grid parameters is not possi...

Страница 81: ...e to high voltages Disconnect the inverter from all voltage sources see Section 10 page 60 2 Measure the voltages Measure the voltage between the positive terminal and the ground potential PE Measure...

Страница 82: ...ce 4 Reconnect the strings without ground faults to the inverter and recommission the inverter Test by Measuring the Insulation Resistance If the voltage measurement does not provide sufficient eviden...

Страница 83: ...ce for safe disconnection and short circuiting of the PV array If no suitable device is available the insulation measurement must not be carried out Procedure 1 Calculate the expected insulation resis...

Страница 84: ...r firmware as described in the following Requirements An update file with the desired inverter firmware must be available The update file is for example available for download on the product page of t...

Страница 85: ...r removing it from the wall mounting bracket Transport and lift the inverter carefully Procedure 1 Danger to life due to high voltages Disconnect the inverter from all voltage sources see Section 10 p...

Страница 86: ...ed sleeve and remove the network cable from the cable support sleeve 2 1 7 Lead the network cable out of the threaded sleeve and the swivel nut 8 Screw the protective cap onto the network port 9 Unscr...

Страница 87: ...head screw M5x12 using a Torx screwdriver TX 25 and remove the grounding cable 12 Using a Torx screwdriver TX 25 unscrew the left and right hand pan head screws M5x12 used to secure the inverter to th...

Страница 88: ...onnector the RJ45 protective sleeve the antenna and the wall mounting bracket Use the original packaging or packaging that is suitable for the weight and dimensions of the inverter 16 Dispose of the i...

Страница 89: ...aximum input current input B 15 A 15 A Maximum input current per string input A 15 A 15 A Maximum input current per string input B 15 A 15 A Maximum short circuit current input A 20 A 20 A Maximum sho...

Страница 90: ...ut current under fault conditions 29 A 29 A Inrush current 20 of the nominal AC current for a maximum of 10 ms 20 of the nominal AC current for a maximum of 10 ms Rated power frequency 50 Hz 50 Hz AC...

Страница 91: ...5 A 15 A Maximum input current per string input B 15 A 15 A Maximum short circuit current input A 20 A 20 A Maximum short circuit current input B 20 A 20 A Maximum reverse current from the inverter in...

Страница 92: ...ting range at AC power frequency 50 Hz 45 Hz to 55 Hz 45 Hz to 55 Hz Operating range at AC power frequency 60 Hz 55 Hz to 65 Hz 55 Hz to 65 Hz Power factor at rated power 1 1 Displacement power factor...

Страница 93: ...permissible value for relative humid ity non condensing 100 Maximum operating altitude above mean sea level MSL 3000 m Typical noise emission 25 dB A Power loss in night mode 2 W Maximum data volume...

Страница 94: ...abel attached to the AC distribution board which indicates the AC side disconnection of the inverter in case of a grid failure for further details see NRS 97 2 1 Sect 4 2 7 1 and 4 2 7 2 14 3 Climatic...

Страница 95: ...Nm Screw terminals of the AC connector 1 4 Nm Additional grounding 2 5 Nm SUNCLIX swivel nut 2 0 Nm 14 7 Data Storage Capacity Energy yields in the course of the day 63 days Daily yields 30 years Even...

Страница 96: ...ystems Kommunikationsprodukte 49 561 9522 2499 Fuel Save Controller PV Diesel Hybridsysteme 49 561 9522 3199 Sunny Island Sunny Boy Stor age Sunny Backup Hydro Boy 49 561 9522 399 Sunny Central Sunny...

Страница 97: ...177 SMA Online Service Center www SMA Service com India SMA Solar India Pvt Ltd Mumbai 91 22 61713888 SMA Solar Thailand Co Ltd 66 2 670 6999 SMA Technology Korea Co Ltd 82 2 520 2666 South Africa SMA...

Страница 98: ...nications terminal equipment R TTE 1999 05 EC SMA Solar Technology AG confirms herewith that the inverters described in this document are in compliance with the fundamental requirements and other rele...

Страница 99: ......

Страница 100: ...www SMA Solar com...

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Содержание SUNNY BOY 3.0

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