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The information contained in this document is subject to change without notice.

SOLIS

®

 EAF-275

Repair Parts and Maintenance Guide

191

Faucets and Soap Dispensers

Replace battery when red LED indicator flashes each time faucet is in use or 

when faucet stops functioning.

Step 1

Close supply stop(s).

Step 2

Loosen screw with hex rench.
Remove cap.

Step 3

Move battery retainer tab away from battery.
Remove old battery.
Dispose of properly.

Step 4

Wait three (3) minutes before  

inserting new battery.

Step 5

Insert a new 6 Volt Type CR-P2 lithium  

battery. The red LED will flash for  

one (1) minute.
Reinstall battery cover.
If LED doesn’t flash or if it just lights  

up, remove the Battery. Wait three  

(3) minutes, then reinsert the Battery.

Step 6

Open supply stops.

If water flows continuously after inserting the new battery and opening the 

supply stops, remove the battery. Wait three (3) minutes, then reinsert the 

battery.

When assistance is required, please contact  

Sloan Technical Support at: 1-888-SLOAN-14 (1-888-756-2614).

BACK-UP BATTERY REPLACEMENT

TROUBLESHOOTING GUIDE

CARE AND CLEANING

1. Faucet DOES NOT function.

A.  Adhesive packaging label affixed over sensor eye. Remove adhesive 

label from sensor eye.

B.  “Permanent Off” activated. Press button on faucet throat one time.

2.  Faucet delivers water in an uncontrolled manner.

A.  Faucet is not working properly. Contact Sloan Technical Support.

3.   Faucet  DOES NOT deliver any water when sensor is activated.

INDICATOR: Solenoid valve produces an audible “CLICK.”

A.  Water supply stop(s) closed. Open water supply stop(s).
B.  Water supply stop strainer(s) clogged. Clean water supply stop 

strainer(s).

INDICATOR: Solenoid valve DOES NOT produce an audible 

“CLICK.”

A.  Battery low. Replace battery (refer to battery replacement).

4.  Faucet delivers only a slow flow or dribble when sensor is 

activated.

A.  Water supply stop(s) are partially closed. Completely open water  

supply stop(s).

B.  Water supply stop strainer(s) clogged. Remove, clean, and reinstall 

water supply stop strainer(s). Replace strainer(s) if required.

C.  Aerator is clogged. Remove, clean, and reinstall aerator. Replace 

aerator if required.

D.  Faucet is not working properly. Contact Sloan Technical Support.

5.   Faucet  DOES NOT stop delivering water or continues to drip after 

user is no longer detected.

A.  Solenoid Valve is not working properly. Contact Sloan Technical 

Support.

6.  LED indicator blinks when faucet is in use.

A.  Battery low. Replace battery (refer to battery replacement).

7.  The water temperature is too hot or too cold on a faucet 

connected to hot and cold supply lines.

A.  Supply stops are not adjusted properly. Adjust supply stops.
B.  For models with integral mixing valve – mixing valve is set improperly 

for the water temperature desired. Rotate mixing valve handle 

clockwise to decrease water temperature or counterclockwise to 

increase water temperature.

DO NOT USE

 abrasive or chemical cleaners (including  

chlorine bleach) to clean faucets that may dull the  

luster and attack the chrome or special decorative  

finishes. Use 

ONLY

 mild soap and water, then wipe dry  

with clean cloth or towel.
While cleaning the bathroom tile, protect the faucet  

from any splattering of cleaner. Acids and cleaning  

fluids will discolor or remove chrome plating.

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