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Copyright (c) 2016-2017 Shanghai Slamtec Co., Ltd.
Troubleshooting
No. Trouble Description
Possible Cause
Solution
1
There are noisy points
on the map built by
Apollo (laser points
appear in a place of
the map that has no
obstacles in the
related actual place).
There are dirt on the
surface of the Lidar.
Please use microfiber cloth
to clean the dirt on the Lidar.
There are obstacles
near the radar, such as
wires.
Please remove the obstacles.
Other causes
Please contact SLAMTEC
technical support for further
help.
2
Apollo cannot start
Air switch is turned off.
Turn on the air switch on the
extended plarform of Apollo.
The battery becomes
low.
Charge Apollo via emergency
charging cable.
The wire connection of
build-in system switch
or designed switch
goes wrong.
Please check the Control
Port Definition and connect
related wires properly.
3
After launching Apollo,
you cannot control it
moving via computer
application.
The red emergency
switch is pressed
down(You cannot push
Apollo moving in this
condition).
Pull up the red emergency
switch.
The release switch is
pressed down(You can
push Apollo moving in
this condition).
Recover release switch.
Other causes
Please contact SLAMTEC
technical support for further
help.
4
The range of Lidar on
the map is less than
its standard range and
the laser light edge is
in line. The range will
go back to normal if
uplifting the front of
Apollo.
The ground is not level
or flat.
Please use Apollo on a level
and flat ground.
Other causes
Please contact SLAMTEC
technical support for further
help.
