SkyTracker STX-1-2000, Инструкция по эксплуатации

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LAMP POLICY
1. To avoid unnecessary down time because of bulb failure, it is suggested that all Sky-
Tracker users keep at least one spare bulb, of each type required, on hand.
2. To return a bulb, the owner must first obtain a Returned Materials Authorization
Number (RMA) from Strong Entertainment Lighting’s Customer Service Department
in Omaha, Nebraska.
3. All returned bulbs must be accompanied by the manufacturer’s warranty form,
properly completed, and must be shipped in the original manufacturer’s shipping
container with proper cushioning inserts.
4. It is not Strong Entertainment Lighting’s policy to supply “replacement bulbs” for bulbs
returned with a warranty claim form. If a replacement bulb is requested, it must be
ordered from the sales department, and it will be shipped and invoiced as a sale.
5. All bulb invoices are to be paid within the established terms, without regard to any
warranty claim.
6. Failure to remit invoices under the established terms will result in the owner being
placed on C.O.D. status.
7. Bulbs returned to Strong Entertainment Lighting that are re-workable by the manu-
facturer will be reworked and returned to the owner.
8. Bulbs returned to Strong Entertainment Lighting that the manufacturer determines
test satisfactorily will be returned to the owner.
9. Bulbs returned to Strong Entertainment Lighting that are defective and are covered
under warranty and that are not re-workable will result in a credit being issued to the
owners account in accordance to policy No.10.
10. Bulbs covered by warranty, which have failed within the first 50-100 operating hours,
as specified by the bulb manufacturer, will be credited in full. Credit for bulbs failing
after the 100% warranty period will be pro-rated as per the warranted life span of the
bulb type.
11. Bulbs that have been overheated are not covered by warranty.
12. Bulbs that suffer mishandling, abuse or any unusual damage not caused by normal
wear are not covered by warranty.
13. Bulbs received at Strong Entertainment Lighting broken and not in their original con-
tainer, with proper cushioned packing, are not covered by warranty.
14. The Return Materials Authorization (RMA) number must be written on the shipping
label to be properly recognized and accepted by our Receiving Department.
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