15
4.4 Order processing
When an order is downloaded from server by Printer, it is usually printed out
automatically, then it waits for you to process.
1. If you accept the order, press the button 'OK', input delivery time. For
example
，
delivery time is 12:20, then input 1220. Then press
“confirm”. The
SMS printer will reply a message automatically:
“status=accepted&restid=20&ordernumber=123&deliverytime=12:20”
to server.
2. If you reject the order, press the button
“C”, select or input “reject reason”
（
1
）
“OUT OF DELIVERY REGION”
（
2
）
"BUSY"
（
3
）
"NO INGREDIENTS"
（
4
）
"UNKNOWN ADDRESS"
（
5
）
OUT OF DELIVERY TIME REQUIIRED
（
6
）
TRAFFIC JAM
（
7
）
Reason defined by customer (not more than 16 letters)
Press the
”confirm”, the device will reply a message automatically:
“status=rejected&restid=20&OrderNumber=123&RejectReason=12:20”
If you press a wrong button, for example, you press
“C” for accepted order by
mistake, then you can press
“cancel” to return. Then press “OK” to accept.
The reply contents to server can be customized based on your requirements.
Some clients don
’t like to input “delivery time”, or “reject reason”, only press
“OK” to accept or “C” to reject, our printer supports this function.
4.5. Order management
Restaurant guy can inquire the processed orders by pressing the button Fn at
the top left side of the device.
1. Confirmed[N]: mean there are total [N] accepted orders.
2. Rejected[N]: mean there are total [N] rejected orders.
The maximum number of accepted orders reserved in device is 30.
The maximum number of rejected orders reserved in device is 20.
For more processed orders, new orders will replace old orders.
4.6. Order processing when out of paper
(1) When a red bar comes on thermal paper, it means the paper will be finished,
you can install a new roll of paper.
(2) When out of paper, the device alerts by honking. If you have not pressed
