SkyBlue Hosted VoIP
User Guide
9-2 Introducing CommPortal
To log into CommPortal enter your phone number and your password, and click
on
Login
.
If you are using a public computer, do not tick the
Remember me on this
computer
checkbox and always make sure you explicitly log out of CommPortal
when you have finished, as described in 10.6, to protect your account from
being accessed by other users.
Your telephony provider may require you to change your password periodically.
If your password has expired, you will see a screen prompting you to change it.
9.2.1
Using the CommPortal initialization wizard
In some systems, you may need to complete an initialization wizard to set up
your account when you log in to CommPortal for the first time. This will prompt
you to change your password and, if you have one, your PIN, and record your
name and a default greeting which will be played each time a caller accesses
your CommPortal mailbox. You may also be asked for a security email address,
which (if enabled by your service provider) will allow you to recover your
password if you forget it.
Figure 2: CommPortal Initialization Wizard
From the Welcome screen, click
Next
to begin.
Follow the instructions to change your password.
You must complete this step before you can access your account, but you
can use the TUI to do this if you prefer.
In some systems, there may be password checks to ensure that you choose
a password that cannot easily be guessed by a malicious user. If you
choose a password that does not pass these checks, for example
because it includes your telephone number, you will see an explanation
and be prompted to enter a different password.
When you have successfully entered your new password, click
Next
to continue
to the next step.
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