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Guarantee conditions
For our devices we provide a warranty as defined below.
1. In accordance with the following conditions (numbers 2-5) we repair defect or damage to the device
free of charge, if the cause is a manufacturing defect. Therefore, these defects / damages need to be
reported to us without delay after appearance and within the warranty period of 24 months after
delivery to the end user. The warranty does not cover parts, which easily break (e. g. glass or plastic).
The warranty does not cover slight deviations of the product, which are insignificant for usability
and value of the device and damage caused by chemical or electrochemical effects and damages
caused by penetration of water or generally force majeure damage.
2. The warranty achievement is the replacement or repair of defective parts, depending on our decisi-
on. The cost of material and labor will be borne by us. Repairs at customer site cannot be demanded.
The proof of purchase along with the date of purchase and / or delivery is required. Replaced parts
become our property.
3. The warranty is void if repairs or adjustments are made, which are not authorized by us or if our de-
vices are equipped with additional parts or accessories that are not adapted to our devices. Further-
more, the warranty is void if the device is damaged or destroyed by force majeure or due to environ-
mental influences and in case of improper handling / maintenance (e.g. due to non-observance of
the instruction manual) or mechanical damages. The customer service may authorize you to replace
or repair defective parts after telephone consultation. In this case, the warranty is not void.
4. Warranty services do not extend the warranty period nor do they initiate a new warranty period.
5. Further demands, especially claims for damages which occured outside the device, are excluded as
long as a liability is not obligatory legal.
6. Our warranty terms - which cover the requirements and scope of our warranty conditions - do not
affect the contractual warranty obligations of the seller.
7. Parts of wear and tear are not included in the warranty.
8. The warranty is void if not used properly or if used in gyms, rehabilitation centers and hotels. Even if
most of our units are suitable for a professional use, this requires a separate agreement.
For
service, accessories and spare parts
, please contact: [email protected]
Service centre: MAX Trader GmbH, Wilhelm-Beckmann-Straße 19, 45307 Essen, Germany
Environmental protection
At the end of its life cycle, this product must not be disposed of with household waste but must
be taken to a collection unit for the recycling of electric and electronic equipment. The symbol
on the product, the instructions for use or the packaging express mention of this. The basic
materials can be recycled as specified on the labelling.
When recycling the materials and finding other utilisation for used equipment, you are ma-
king a significant contribution towards protecting our environment. Ask at your council about
the respective local disposal sites.
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