Sirit IDentity 6204, Руководство пользователя

Страница: 90 / 99

1 2 3 4 5 6 7 8 9
Appendix A – Error Handling
82
ID entity 6204 User’s Guide
A.2.
Major Errors
Major errors are those errors that may result in loss or degradation of
service. These errors must be addressed as soon as possible.
Major Error Event Description Corrective Action
CHUNK_NOT_ FOUND event.error.sw Unable to find valid data in
the flash.
Perform reader reboot. If condition
persists, contact Sirit support.
DATA_FORMAT_
ERROR
event.error.sw An error is detected in the
data format.
Perform reader reboot. If condition
persists, contact Sirit support.
DEVICE_INIT_
FAILURE
event.error.sw Error initializing a device in
the system.
Perform reader reboot. If condition
persists, contact Sirit support.
DEVICE_OPEN_
FAILURE
event.error.sw Unable to open device or
piped command.
Check memory and disk usage via
"Check Reader Status" webpage. If
"free_memory" is lower then 10 MBytes
or if filesystem:/apps or filesystem:/tmp
is higher than 90%, determine if
embedded application is improperly
using memory. If condition persists,
contact Sirit support.
INDEX_OUT_OF_
BOUNDS
event.error.sw Software is indexing
beyond end of array.
If condition persists, contact Sirit
support.
INVALID_ ARGUMENT event.error.sw Argument of an internal
command is invalid.
If condition persists, contact Sirit
support.
IOP_CONMGR_
INVALID_CMDRESP_
FD
event.error.
communication
Unknown command
channel being closed.
Perform reader reboot. If condition
persists, contact Sirit support.
IOP_CONMGR_
INVALID_EVENT_FD
event.error.
communication
Unknown event channel
being closed.
Perform reader reboot. If condition
persists, contact Sirit support.
IOP_HB_MODEM_
NOT_RESPONDING
event.error.hw Modem not responding to
keepalives from main
processor.
If condition persists, contact Sirit
support.
IOP_IPRC_CRC_
ERROR
event.error.
communication
Communication from
modem processor had a
CRC error. May see at
bootup, since extra bytes
are sent from modem
processor during its boot
squence.
Usually caused by excessive processing
loading on the reader by external
entities. Determine if any external
process is continuously sending
command requests to the reader at a
high rate. If running an embedded
application, ensure that it is not
monopolizing the processor. If condition
persists, contact Sirit support.
IOP_IPRC_TIMEOUT event.error.
communication
Communication to modem
processor timed out. May
see at boot up, since
modem processor may take
a few seconds to boot.
Perform reader reboot. If condition
persists, contact Sirit support.