SIN.EQRPT868XT
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User Guide Rev. 1.6
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V i a d e l l e Q u e r c e 1 1 / 1 3 - 0 6 0 8 3 B A S T I A U M B R A ( P G )
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I t a l y
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0 7 5 8 0 1 1 6 0 4
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w w w . s i n a p s i t e c h . i t
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i n f o @ s i n a p s i t e c h . i t
15
8.
TROUBLESHOOTING
1.
The device does not switch on:
•
In the event of mains power supply, check there is voltage present
•
If a USB port is used, check the quality of the USB cable and that the PC can supply a 500mA
current
2.
The blue LED does not stop flashing:
•
Check that the SIN.EQRTU1T device is on and the antenna is connected and in a favourable
position for the propagation of the radio waves (do not close it inside electric control boards
or particularly shielded environments)
•
Check that the SIN.EQRPT868XT is at least 5m from the SIN.EQRTU1T and from the other
SIN.EQRPT868XT devices
•
With the aid of the SIN.EQSW1 SW, check that the ID and the MESH network channel is correct
and the same used by the SIN.EQRTU1T
1 blink
"RAM memory error"
2 blinks
"W.M-Bus radio module error "
3 blinks
"MESH radio module error "
4 blinks
"FLASH memory error"
5 blinks
"Real Time Clock error"
If turning off and restarting the SIN.EQRPT868XT, the error does not reset, the hardware
must be replaced.
3.
Not all meters are detected:
•
Check that the meters that are not detected are not too far away from the SIN.EQRPT868XT
or that the radio signal is not too attenuated by reinforced concrete/metal walls
•
Check that the devices not reached are in the list loaded into the SIN.EQRPT868XT or that
the list of the W. M-Bus devices that can be received by the SIN.EQRPT868XT are not blocked
•
Attention: some W. M-Bus device also transmit with intervals of several hours
•
With the aid of the SIN.EQRTU1T WEB interface or of the SIN.EQSW1 software, check that the
MESH network is not cut off.
