FREQUENTLY ASKED QUESTIONS
1
Can the FlashLink Card Reader read data from and write data to Flash cards, or can it only read data from Flash cards.
A
The term “reader” is a general one that applies to various devices that access Flash cards. Despite their name, the FlashLink Card Readers read data from Flash cards and write data to Flash cards.
2
Where can I obtain the Microsoft Windows XP, 2000, and 98 drivers for the FlashLink Card Readers?
A
These Microsoft Windows drivers for are included on the CD-ROM supplied with your FlashLink Card Reader package. Drivers are also available at the following Web site:
http://www.simpletech.com/support/
3
Where can I obtain Windows 95 drivers for the FlashLink Card Reader?
A
USB support under Windows 95 is not sufficiently robust to work with the storage devices used with the FlashLink Card Readers. Therefore, SimpleTech does not offer Windows 95 drivers.
Microsoft Windows drivers that are available include Windows XP, 2000, and 98.
4
Which way do I insert SmartMedia cards into the FlashLink Card Reader?
A
For single slot readers, insert the SmartMedia card with the gold contacts facing down. For dual slot readers, insert the SmartMedia card with the gold contacts facing up.
5
Why does my system lock up when I click a drive letter?
A
You might have inserted a SmartMedia card the wrong way into the FlashLink Card Reader slot. For single slot readers, insert the SmartMedia card with the gold contacts facing down. For
dual slot readers, insert the SmartMedia card with the gold contacts facing up
6
Will the FlashLink UCF-100, UCS-200, and UCFSD-200 Card Readers read both Type I and Type II CompactFlash cards?
A
Yes, they can read both Type I and Type II cards.
7
Why don’t I see any icon on my Windows desktop after I installed the FlashLink driver?
A
Double-click the
My Computer
icon or use Windows Explorer to verify that there is a drive letter for the removable drive (or two drive letters in the case of dual-slot FlashLink Card Readers).
8
How do I read SmartMedia cards on a Windows PC?
A
Make sure that you have inserted the SmartMedia Card with the proper orientation. For single slot readers, insert the SmartMedia card with the gold contacts facing down. For dual slot readers,
insert the SmartMedia card with the gold contacts facing up. With the SmartMedia card properly inserted in the FlashLink Card Reader, double-click the
My Computer
icon or use Windows
Explorer to locate the drive letter(s) for the removable drive. Then double-click a drive letter to access the files on that drive.
9
The drive letter assigned to my network drive is being shared by the FlashLink Card Reader. How do I assign a separate drive letter to the FlashLink Card Reader?
A
Right-click the
My Computer
icon, then click the
Device Manager
tab. Double-click the
Disk Drives
entry. Click the
OEI-link
entry, click the
Properties
button, and click the
Settings
tab.
Then assign the next logical drive letter available to the current drive assignment letter. For example, if drive letters A, B, C, and D are in use, assign drive letter E. Click
OK
until you return to
your Windows desktop.
10
Can you standardize CompactFlash cards and SmartMedia cards, so they can be inserted just one way?
A
Currently, there is no industry standard for defining the orientation of the SmartMedia Card slot. Some manufacturers orient the SmartMedia Cards one way, while others orient it another
way. However, all CompactFlash Cards should be inserted with the label facing up.
11
When will drivers for Mac OS X (version 10.1) will be available?
A
Currently, only Single-slot FlashLink Card Reader UCF-100 works with Mac OS X and you DONOT need any drivers for UCF-100 to work with Mac OS X. Support for dual-slot
FlashLink Card Readers is underway. You Please check our Web site periodically for updates. Drivers for various operating system can be downloaded form our Web site
http://www.simpletech.com/support/
SIMPLETECH WARRANTY POLICY
SimpleTech warrants that the Product, in the course of its normal use, will conform to SimpleTech specifications and be free from defects in material and workmanship for the Warranty Period of 1 Year. The 1-Year Limited Product Warranty commences on the purchase date
appearing on the purchase receipt. SimpleTech will have no liability for Product returned if SimpleTech determines that the claimed defect a) is not present, or b) is attributable to misuse, improper installation, alteration (including removing or obliterating labels), or mishandling after
original shipment from SimpleTech.
Subject to the preceding limitations, including the Warranty Period, the sole and exclusive warranty will be the repair and replacement of the Product or refund of current market value, with remedy and value to be determined solely by SimpleTech. The Limited Warranty will extend to
Product which is repaired or replaced for the balance of the applicable period of the original warranty or thirty (30) days from the date of return shipment from SimpleTech of a repaired or replacement Product, whichever period is longer. State and local laws may apply.
TECHNICAL SUPPORT
SimpleTech values your business and seeks to provide you with uncompromising service. If your SimpleTech Product requires repair or replacement, contact the dealer from which you purchased the
Product or the SimpleTech Technical Support Department at www.simpletech.com, (949) 476-1180 or (800) 367-7330.
All manuals and user guides at all-guides.com
