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SimpleTech Duo Pro Drive FP-UFE2/1.5TB, Руководство пользователя

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SimpleTech Duo Pro Drive FP-UFE2/1.5TB Скачать руководство пользователя страница 19

Troubleshooting and Support

19

 

 

 Troubleshooting 

and Support

Troubleshooting

Troubleshooting information is based on real customer experience and is being 
gathered now by our Support organization. This document will be updated 
online soon with the new information.

Contacting Technical Support

Technical Support is available Monday through Friday from 6:30 AM to 5:30 
PM (PST). 

Phone:

 949 477-7700 or 877-486-1555

E-mail:

 Go to www.simpletech.com/support and click the Technical 

Support/RMA request and choose Need Technical Support.

Содержание Duo Pro Drive FP-UFE2/1.5TB

Страница 1: ...DuoProDrive UserGuide document version 1 0 071011...

Страница 2: ...adio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio and television reception whic...

Страница 3: ...o Pro System Requirements 9 Package Contents 9 Views of the Duo Pro Drive 10 LED Behavior Front Panel 11 eSATA Cables and Interface Cards 12 Connecting and Starting Your Duo Pro Drive 12 Understanding...

Страница 4: ...iv Duo Pro Drive User Guide...

Страница 5: ...ng so will void the manufacturer warranty Never insert any metallic object into the drive Electrical shock fire or short circuiting may result If the Duo Pro Drive appears to be defective or malfuncti...

Страница 6: ...ference such as computer displays televisions or speakers as it can affect the operation of your Duo Pro Drive Do not place heavy objects on top of the Duo Pro Drive Do not expose your Duo Pro Drive t...

Страница 7: ...ous toddler a theft or a natural disaster you know your files are still safe and secure online and off site Fabrik Ultimate Backup keeps encrypted copies of your files on our dedicated off site server...

Страница 8: ...8 Duo Pro Drive User Guide Duo Pro Drive Features and Benefits...

Страница 9: ...ac OS 10 3 or higher USB 1 1 or 2 0 port eSATA II port may require optional eSATA card upgrade Power requirements 100 240 V 1 5A 50 60 HZ power Supply voltage fluctuations should not exceed 10 of the...

Страница 10: ...Duo Pro Drive All of the connectors switches and security lock are located on the rear panel of the Duo Pro Drive and are described in the following illustration Model No xxxx xxxxx xxx DC input sock...

Страница 11: ...he drive is on and ready for use Blinking The drive is active read write rebuild The lower LED on the front panel of the drive has two states Steady red glow Single drive failure only applicable when...

Страница 12: ...port on your PC and connect an eSATA cable not provided between your drive and the computer For more information about eSATA refer to eSATA Cables and Interface Cards on page 12 a USB connections Conn...

Страница 13: ...or you might lose data The instructions that follow will guide you through the process Be sure and allow several hours for the rebuilding process to finish You can use the drive during this time but i...

Страница 14: ...e the RAID switch to the desired position See Views of the Duo Pro Drive on page 10 for an illustration of the rear panel containing this switch 4 Turn the Duo Pro Drive power switch to the ON positio...

Страница 15: ...on the size of the drives it will take a few hours to rebuild the RAID structure rebuild speed is approximately 80GB to 100GB per hour If at the start of this procedure you copied data to another dri...

Страница 16: ...atible with Kensington locking devices sold separately For more information on the Kensington Security Slot and available products visit www kensington com Reformatting for Write Access on the Mac Duo...

Страница 17: ...compatibility but performance is reduced so it should only be selected if you really need read write compatibility on both platforms 11 If desired you can change the drive label too 12 Click Erase and...

Страница 18: ...18 Duo Pro Drive User Guide Reformatting for Write Access on the Mac...

Страница 19: ...now by our Support organization This document will be updated online soon with the new information Contacting Technical Support Technical Support is available Monday through Friday from 6 30 AM to 5 3...

Страница 20: ...20 Duo Pro Drive User Guide Contacting Technical Support...

Страница 21: ...Duo Pro Drive User Guide 21 Index...

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