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SDP660 – USER MANUAL
TNM-U-E-0114
Jun 15 (Iss. 1.4)
Page 14
SUPPORT
SIMOCO SUPPORT
C
ONTACT
I
NFORMATION
At Simoco we welcome your comments, feedback and suggestions. Departmental contacts have
been provided for your quick reference below.
UK Customer Services
Email:
Tel:
UK:
08717 411 050
International:
+44 (0) 1332 375 671
Fax:
UK:
08717 411 049
International:
+44 (0) 1332 376 672
Sales
Marketing
Australian Customer Services
Email:
Tel:
Within Australia:
1300 363 607
International:
+61 3 9730 3999
US Customer Services
Email:
T
ECHNICAL
S
UPPORT
In order to streamline support requests and better serve our customers, at Simoco we utilize a
support ticket system. Every support request is assigned a unique ticket number, which customers
can use to track the progress and responses online. For reference, Simoco provide complete
archives and history of all customer support requests. In order to use the support ticket system, a
valid email address is required.
A link to the online Simoco Group Support Centre Ticket Tracking system is provided below:
http://www.simocogroup.com/ticket/supportcentre.htm
If you still require further technical assistance after raising a support ticket, please contact us via
the email addresses or via the Technical Support Helpline numbers below.