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5. Photos with streaked subject
a. In some cases with low lighting conditions and fast moving
subjects, the high resolution setting may not perform as well as
the low resolution setting.
b. If you have multiple images where fast moving subjects
produce streaks on the photo, try the “Lo” setting instead.
6. Red , green or blue color cast
a. Under certain lighting conditions, the sensor can become
confused resulting in poor color images.
b. If this is seen on a consistent basis, then the sensor may need
servicing. Please contact Simmons customer service.
7. Short video clips—not recording to the length set
a. Check to make sure that the SD card is not full.
b. Make sure that the camera has good batteries in it. Near the
end of the battery life, the camera may choose to record shorter
video clips to conserve power.
Photos Do Not Capture Subject of Interest
Try to set your camera up in an area where there is not a heat
1.
source in the camera’s line of sight.
In some cases, setting the camera near water will make the
2.
camera take images with no subject in them. Try aiming the
camera over ground.
Try to avoid setting the camera up on small trees that are prone
3.
to being moved by strong winds.
Remove any limbs which are right in front of the camera lens.
4.
PIR Sensor lED Flashes/Doesn’t Flash
When the camera is in the “Setup” mode, the PIR Indicator LED on
1.
the front of the camera will flash when it senses motion. This is
for setup purposes only and will help the user aim the camera.
During use, the LED will not flash when the camera takes an
2.
image. This is to help keep the camera hidden from game.
Troubleshooting / FAQ
