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PRESS INFORMATION
FREQUENTLY ASKED QUESTIONS (FAQS):
Q. What products are affected by the recall?
A. SilverCrest 2-in-1 Cordless Vacuums sold by Lidl US stores between July 15, 2021 and July 23, 2021. Affected
units have IAN 341685 on the product packaging, the handle piece, and the charging base. The product was
sold at a limited number of Lidl stores in Virginia, North Carolina, South Carolina, and Georgia.
Q. What are the potential issues with the product?
A. A similar item was recalled by Lidl in Europe due to a risk of overheating and fire. No issues have been
reported in the US.
Q. How is Lidl conducting this recall?
A. We have removed the affected products from our stores and are asking all customers who have purchased
this product to discontinue use and return it to one of our stores for a full refund.
Q. The SilverCrest 2-in-1 Cordless Vacuum I purchased seems to be in good condition. Can I continue to use
it?
A. We ask that all customers who purchased the affected product discontinue use of the item immediately.
Please return it to one of our stores for a full refund. No proof of purchase is required.
Содержание 341685
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