110 GB/MT
Troubleshooting
Reason
Display
Signal tone
Solution
Left wheel
19
malfunction
E11
Beeps: once
Check left wheel
19
Right wheel
19
malfunction E12
Beeps: once
Check right wheel
19
Left brush
21
malfunction
E13
Beeps: once
Check left brush
21
Right brush
21
malfunction E14
Beeps: once
Check right brush
21
Main brush
20
malfunction E15
Beeps: once
Check main brush
20
The robot vacuum cleaner
is not on the floor.
E21
Beeps: two
Move the robot vacuum cleaner
to a clear area and restart.
Anti-drop sensor
22
malfunction
E22
Beeps: two
Check anti-drop sensor
22
Anti-collision sensor
24
malfunction
E23
Beeps: two
Check anti-collision sensor
24
The robot vacuum cleaner
is stuck.
E31
Beeps: three
Move the robot vacuum cleaner
to a clear area and restart.
Fan malfunction
E32
Beeps: three
Restart the robot vacuum cleaner.
Please contact customer service
if you are unable to resolve the
problem.
Battery malfunction
E41
Beeps: three
Replace battery
Anti-collision sensor
module malfunction
E42
Beeps: four
Restart the robot vacuum cleaner.
Please contact customer service
if you are unable to resolve the
problem.
Gyro navigation module
error
Beeps: five
Restart the robot vacuum cleaner.
Please contact customer service
if you are unable to resolve the
problem.
Battery low
Use the remote control to return
the robot vacuum cleaner to the
charging dock. If the robot vacuum
cleaner is on Standby, ensure it is
charged so it will always have
enough power to clean.
HEPA filter
6
clogged
Clean HEPA filter
6
.
Troubleshooting
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