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007-5683-004

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Chapter 6

6.

Basic Troubleshooting and Chassis Service

Use the procedures in the first half of this chapter to troubleshoot your system. If you have
followed all of the procedures below and still need assistance, check with your authorized support
organization.

The subsections in the second half of this chapter starting with

“Chassis Service Information” on

are intended to guide you through basic component remove and replace procedures.

Basic Troubleshooting Procedures

Use the information in the following subsections to remedy basic problems you might encounter
when working with the Rackable H2106-G7 server.

If the System Does Not Power Up

If the system will not power up when the front power button is pushed, use the following checklist
to identify common sources for the problem:

•

Make sure that both ends of each system power cable are firmly connected to the power
supply and the corresponding power source(s) or power distribution unit (PDU).

•

Check that the LED on each power supply is properly lit. The power supply has one status
LED located on the left side of the front of the power supply. The status LED has three states
as follows:

–

Dark or off - indicates no AC power present

–

Yellow - AC power is present, the server is not turned on (no DC power)

–

Green - AC power is present and the server is turned on (DC power present)

•

Open the system cover, remove the air shroud and check to make sure that no obvious short
circuits exist between the serverboard and chassis.

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Содержание Rackable H2106-G7

Страница 1: ...SGI Rackable H2106 G7 System User s Guide 007 5683 004 ...

Страница 2: ...e is a trademark of Silicon Graphics International in the United States and or other countries worldwide AMD is a registered trademark and Opteron is a trademark of Advanced Micro Devices Inc Fusion MPT Integrated RAID MegaRAID and LSI Logic are trademarks or registered trademarks of LSI Logic Corporation HyperTransport is a licensed trademark of the HyperTransport Technology Consortium InfiniBand...

Страница 3: ...5683 003 iii Record of Revision Version Description 001 October 2010 First release 002 October 2011 Processor updates 003 January 2013 Additional processor updates 004 March 2013 DIMM configuration updates ...

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Страница 5: ... Ports 4 Onboard Graphics Controller 5 Other Features 5 Server Chassis Features 5 System Power 5 Serial ATA and SAS Subsystems 5 Front Control Panel 5 Serverboard 6 Cooling System 6 2 Server Installation 9 Unpack the System 9 Prepare for Setup 9 Choose a Setup Location 9 Warnings and Precautions 10 Rack Precautions 10 Server Precautions 11 Rack Mounting Considerations 11 Ambient Operating Temperat...

Страница 6: ...tall the Server in a Rack 15 Check the Node Board Setup 16 Access the Inside of the Chassis 16 Check the CPUs processors 18 Check the System Memory 18 Install Expansion PCIe Cards 18 Check all Cable Connections and Airflow 18 Check the Drive Bay Setup 18 Check the System Disk Drives 18 Check the Airflow 19 Supply Power to the System 19 3 System Interface 21 Overview 21 Control Panel Buttons 22 Con...

Страница 7: ...ions 32 Unpacking 32 Connecting the Control Panel 32 Serverboard I O Ports 33 Serverboard Details 34 CPUs 34 Memory 34 Chipsets 34 Expansion Slots 34 PC Health Monitoring 35 ACPI Features 35 Onboard I O 35 Serverboard Dimensions 36 Installing Memory 37 Install DIMMs 37 Memory Support 38 Memory DIMM Layout 39 Memory DIMM Rules 39 Hard Disk Drives H2106 G7 Chassis 40 Drive Configurations 41 PCIe Exp...

Страница 8: ...g the Failed Fan 49 Visual Identification of a Failed Fan 49 BMC IPMI Remote Console Fan Failure Identification 49 Replacing System Fans 51 Removing a Fan 51 Installing a New Fan 51 Drive Bay Installation Removal 51 Accessing the Drive Bays 51 Disk Drive Installation 52 Mounting a Disk Drive in a Drive Carrier 52 Installing Removing Hot swap Drives 53 Hard Drive Backplane 54 DVD ROM Drive Installa...

Страница 9: ...re Virtual Machine Mode 60 Power Now 60 ACPI SRAT Table 60 Clock Spread Spectrum 60 IDE Configuration 60 Onboard PCI IDE Controller 60 Primary Secondary Third IDE Master Slave 60 LBA Large Mode 60 Block Multi Sector Transfer 61 PIO Mode 61 DMA Mode 61 S M A R T 61 32 Bit Data Transfer 61 Hard Disk Write Protect 62 IDE Detect Timeout Sec 62 ATA PI 80 Pin Cable Detection 62 SuperI O Configuration 62...

Страница 10: ...ess 64 MPS Configuration 65 MPS Revision 65 PCI Express Configuration 65 Relaxed Ordering 65 Extended Tag Field 65 No Snoop 65 Active State Power Management 65 Extended Sync 65 Remote Access Configuration 66 Remote Access 66 Serial Port Number 66 Serial Port Mode 66 Flow Control 66 Redirection After BIOS POST 66 Terminal Type 66 Sredir Memory Display Delay 66 USB Configurations 67 Legacy USB Suppo...

Страница 11: ...lette Snooping 69 PCI IDE Busmaster 69 Offboard PCI ISA IDE Card 69 IRQ3 IRQ15 Settings 69 DMA Channel 0 DMA Channel 7 Settings 69 Reserved Memory Size 70 HotPlug Reserve I O Port Size 70 HotPlug Reserve Memory Size 70 HotPlug Reserve PFMemory Size 70 Onboard NIC PXE Option ROM 70 BIOS Settings Configuration 70 Quick Boot 70 Quiet Boot 70 Add On ROM Display Mode 71 Bootup Num Lock 71 PS 2 Mouse Su...

Страница 12: ...apping 73 CS Sparing Enable 73 Power Down Enable 73 Power Down Mode 73 DRAM Parity Enable 73 Bank Swizzle Mode 73 ECC Configurations 74 ECC Mode 74 DRAM ECC Enable 74 DRAM Scrub Redirect 74 4 Bit ECC Mode 74 DRAM BG Scrub 74 Data Cache BG Scrub 74 L2 Cache BG Scrub 74 L3 Cache BG Scrub 75 DRAM Timing Configurations 75 DRAM Timing Config 75 Memory Timing Parameters 75 SouthBridge Configuration 75 A...

Страница 13: ...SPM 77 Link Width 77 Slot Power Limit W 77 Compliance Mode 77 Remap Port Device Number 77 L1 Immediate ACK 77 Lane Reversal 78 Hot Plug Support 78 NB SB Port Features 78 NB SB Link APSM 78 Link Width 78 NP NB SB VC1 Traffic Support 78 Compliance Mode 78 GPP1 GPP3b Core Settings 78 Core Configuration 78 Powerdown Unused Lanes 79 Turnoff Off PLL During L1 L23 79 TX Drive Strength 79 TXCLK Clock Gati...

Страница 14: ... Address 80 HT3 Link Power State 81 Unit ID Clumping 81 HT Link Tristate 81 NB Deemphesis Level 81 IOMMU 81 Primary Video Controller 81 PCI Spread Spectrum 81 Debug Options 82 Memory Decod on Sec 6FX 82 IOC Peer to Peer Mode 82 Northbridge Interrupt Pin 82 Exit Menu 82 Save Changes and Exit 82 Discard Changes and Exit 82 Discard Changes 82 Load Optimal Defaults 83 Load Fail Safe Defaults 83 A BIOS...

Страница 15: ...On Button 22 Figure 3 4 Power Fail LED 23 Figure 3 5 Overheat Fan Fail LED 23 Figure 3 6 LAN1 Network Activity NIC1 LED 24 Figure 3 7 LAN2 Network Activity NIC2 LED 24 Figure 3 8 Hard Drive Activity LED 24 Figure 3 9 Power On LED 25 Figure 4 1 Installing the Onboard Battery 28 Figure 5 1 Control Panel Header Pins 33 Figure 5 2 I O Ports Locations 33 Figure 5 3 Node Board Features 36 Figure 5 4 DIM...

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Страница 17: ...007 5683 004 xvii Tables Table 5 1 Serverboard 16 DIMM Configuration Four Per CPU 38 Table 5 2 32 DIMM Configuration 8 per CPU 39 Table A 1 BIOS Error Codes 85 ...

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Страница 19: ...mputer systems This guide may be useful to installers and system administrators looking for overview information on the server Chapter Descriptions The following topics are covered in this guide Chapter 1 Introduction Provides an overview of the server s components Chapter 2 Server Installation Provides a quick setup checklist to get the server operational Chapter 3 System Interface Describes seve...

Страница 20: ... basic steps required to troubleshoot your system Additional sections in this chapter are intended to guide you through basic component remove and replace procedures Chapter 7 BIOS Describes the AMI BIOS Setup Utility for the system severboard Appendix A BIOS Error Codes Provides a brief listing of BIOS error code information Appendix B System Specifications Describes system component environmenta...

Страница 21: ...information You can also view man pages by typing man title on a command line The release notes which contain the latest information about software and documentation in this release are in a file named SGI PRODUCT VERSION readme txt in the docs directory of the SGI software product media SGI systems include a set of Linux man pages formatted in the standard UNIX man page style Important system con...

Страница 22: ...pace font denotes literal items such as commands files routines path names signals messages and programming language structures variable The italic typeface denotes variable entries and words or concepts being defined Italic typeface is also used for book titles user input This bold fixed space font denotes literal items that the user enters in interactive sessions Output is shown in nonbold fixed...

Страница 23: ...atter of the manual In printed manuals the document number is located at the bottom of each page You can contact SGI in any of the following ways Send e mail to the following address techpubs sgi com Contact your customer service representative and ask that an incident be filed in the SGI incident tracking system Send mail to the following address SGI Technical Publications 46600 Landing Parkway F...

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Страница 25: ...stalled in the factory For more information on this topic check with your sales or service representative The Rackable H2106 G7 server is a 2U rackmount system see Figure 1 1 on page 2 In addition to the serverboard and chassis various hardware components have been included with the system as listed One slim DVD ROM drive optional Six 8 cm chassis fans Four passive heatsinks One air shroud SATA or...

Страница 26: ...2 007 5683 004 1 Introduction Figure 1 1 Rackable H2106 G7 Server Top Removed ...

Страница 27: ...HT fabrics The HT link consists of a point to point x16 link 16 bits that supports 6 4 GT s per link in each direction The HT link is designed to deliver a scalable high performance interconnect between CPUs and CPU to I O devices Memory The serverboard has 32 DIMM slots eight per processor that support DDR3 1600 1333 1066 800 MHz DDR3 registered ECC SDRAM see Installing Memory on page 37 Serial A...

Страница 28: ...on and also the section PCIe Expansion Cards on page 42 for more information on these topics UIO The serverboard is a specially designed serverboard that features Universal I O UIO technology The UIO slot on the serverboard supports specific UIO option cards Note The UIO slot shares the x8 PCIe bus used for slot 1 you can either populate the UIO slot or PCIe slot 1 but not both slots The system do...

Страница 29: ...2106 G7 2U server chassis features an optional redundant power supply composed of two separate power modules This power redundancy feature allows you to replace a failed power supply without shutting down the system Note that each power supply provides up to 1400 Watts of power to the system Serial ATA and SAS Subsystems The server chassis optionally supports up to six 3 Gb s Serial ATA drives or ...

Страница 30: ...M port a VGA port two USB 2 0 ports PS 2 mouse and keyboard ports and two Gigabit LAN ports A dedicated RJ 45 IPMI LAN port is also supported Figure 1 2 on page 7 shows a general block diagram of the H2106 G7 processor and I O chipset Cooling System The 2U server chassis has an innovative cooling design that includes six 8 cm hot plug system cooling fans located in the middle section of the chassi...

Страница 31: ... X16 H W_MONITOR W83795 HT Link LPC BUS PCIE X8 9_FAN_CONN VRM 6x PORTS SATA_CONN SATA UIO SLOT PCIE X8 HT Link HT Link VRM VRM HT Link 16 16 1GHz SLOT 2 PCIE X16 SLOT 3 PCIE_ X8 HT Link HT Link 8x DIMM DDR3 USB USB PORT 0 6 SLOT 4 PCIE_ X16 LSI SAS2 2008 PCIE X4 Intel 82576 PCIE x4 AMD SP5100 Winbond WPCM450 VGA HT Link 16 16 1GHz AMD SR5670 2 DDR3 DDR3 HT Link PCIE X8 SLOT 1 PCIE_ X8 8x DIMM DDR...

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Страница 33: ...onment that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated Place the server rack near a grounded power outlet Refer to Warnings and Precautions on page 10 Prepare for Setup The shipping container should include two sets of rail assemblies two rail mounting brackets and the mounting screws that you will use to install the system into a rack Read ...

Страница 34: ...f the rack to the floor with the full weight of the rack resting on them Failure to do so can result in serious injury or death Warning Attach stabilizers to the rack in single rack installations Failure to do so can result in serious injury or death Warning Couple racks together in multiple rack installations Failure to do so can result in serious injury or death Warning Be sure the rack is stabl...

Страница 35: ... front door and all panels and components on the servers closed when not servicing to maintain proper cooling Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipm...

Страница 36: ... installing the H2106 G7 into a rack If the system has already been mounted into a rack refer to Check the Node Board Setup on page 16 There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Note This rail will fit a rack between 26 inches and 33 5 in...

Страница 37: ...r rail from the outer rail assembly if applicable SGI normally pre attaches the inner rails to the server chassis Figure 2 1 Separating and Installing the Rack Rails 1 2 3 4 Rail Assembly Extending the Rails Quick Release Tab Separating the Inner Rail Extension 5 6 7 ...

Страница 38: ... of the outer rail with three M4 screws 5 Repeat the previous steps to properly install the left outer rail The Inner Rail Extension The chassis includes a set of factory installed inner rails in two sections inner rails and inner rail extensions The inner rails are pre attached to the chassis and do not interfere with normal use of the chassis if you decide not to use a server rack The inner rail...

Страница 39: ...the equipment You should now have rails attached to both the server chassis and the rack unit The next step is to install the server into the rack refer to Figure 2 2 1 Extend the outer rails as shown in Figure 2 2 2 Align the inner rails of the chassis with the outer rails on the rack 3 Slide the inner rails into the outer rails keeping the pressure even on both sides When the chassis has been pu...

Страница 40: ... the two handles on either side and pull the unit straight out until it locks you will hear a click 2 Depress the two buttons on the top of the chassis to release the top cover as shown in Figure 2 3 3 Lift the top cover from the chassis Note To remove the system from the rack completely depress the locking tabs on the chassis rails push the right side tab down and the left side tab up to continue...

Страница 41: ...Check the Node Board Setup 007 5683 004 17 Figure 2 3 Accessing the Inside of the System ...

Страница 42: ...not blocking the chassis airflow Refer to Chapter 3 for details on cable connections Check the Drive Bay Setup Next you should check to make sure the system disk drives and disk drive backplane have been properly installed and all connections have been made Check the System Disk Drives All drives are accessible from the front of the server For servicing the DVD ROM you will need to remove the top ...

Страница 43: ...ng fans The system component layout was carefully designed to direct sufficient cooling airflow to the components that generate the most heat Note Make sure that all power and data cables have been routed in such a way that they do not block the airflow generated by the fans Supply Power to the System If necessary install the system in a rack refer to Install the System into a Rack on page 12 and ...

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Страница 45: ...plies to keep you constantly informed of the overall status of the system see Figure 3 1 Figure 3 1 System Front and Rear Interface Components USB ports System reset System LEDs Main power COMPACT Slim DVD ROM drive RESET 2 1 COM port 2 PCI expansion slots Keyboard USB ports Serial port VGA port Ethernet ports Mouse Front Rear IPMI LAN Power supplies ...

Страница 46: ...f the chassis a reset button and a power on off button Use the reset button to reboot the system as shown in Figure 3 2 Figure 3 2 System Reset Button Figure 3 3 shows the main power button which is used to apply or turn off the main system power Turning off system power with this button removes the main power but keeps standby power supplied to the system Figure 3 3 System Power On Button ...

Страница 47: ...iled module will need to be replaced Refer to Chapter 6 for details on replacing the power supply This LED should be off when the system is operating normally Figure 3 4 Power Fail LED Overheat Fan Fail When the red overheat fan LED flashes shown in Figure 3 5 it indicates a fan failure When on continuously it indicates an overheat condition which may be caused by cables obstructing the airflow in...

Страница 48: ...port see Figure 3 6 Figure 3 6 LAN1 Network Activity NIC1 LED NIC2 When flashing the NIC2 LED indicates network activity on the LAN2 port see Figure 3 7 Figure 3 7 LAN2 Network Activity NIC2 LED HDD The HDD LED indicates hard drive activity when flashing see Figure 3 8 Figure 3 8 Hard Drive Activity LED 1 2 ...

Страница 49: ...has two LEDs as follows Green When illuminated the green LED on the drive carrier indicates drive activity A connection to the drive backplane enables this LED to blink on and off when that particular drive is being accessed Please refer to Chapter 6 for instructions on replacing failed drives Red The red LED indicates a drive failure If one of the drives fails you should be notified by your syste...

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Страница 51: ...own the operating system and then unplug the power cords The unit can have more than one power supply cord Disconnect two power supply cords before servicing to avoid electrical shock When working around exposed electrical circuits another person who is familiar with the power off controls should be nearby to switch off the power if necessary Use only one hand when working with powered on electric...

Страница 52: ... 4 1 Installing the Onboard Battery DVD ROM Laser Caution This server may have come equipped with a DVD drive To prevent direct exposure to the laser beam and hazardous radiation exposure do not open the drive enclosure or use the unit in any unconventional way Mainboard Replaceable Soldered in Fuses Important If your system comes with self resetting PTC Positive Temperature Coefficient fuses on t...

Страница 53: ...can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made ESD Precautions Caution Electrostatic discharge ESD is generated by two objects with different electr...

Страница 54: ...ules or contacts When handling chips or modules avoid touching their pins Put the serverboard and peripherals back into their antistatic bags when not in use For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the serverboard ...

Страница 55: ...he MAC Ethernet address changes If you are using such a product you must request a new license key after replacing the node board Contact your local customer support office http www sgi com support supportcenters html Caution Install the chassis cover after you have completed accessing the components inside the server to maintain proper airflow and cooling for the system Handling the Node Board Ca...

Страница 56: ... power supply the case the mounting fasteners and the node board to chassis ground Unpacking Caution The node board is shipped in antistatic packaging to avoid electrostatic discharge damage Be sure to use ESD precautions when you unpack replacement components for the H2106 G7 server Failure to do so can result in damage to the equipment Connecting the Control Panel JF1 contains header pins for va...

Страница 57: ...coded in conformance with the PC 99 specification See Figure 5 2 below for the colors and locations of the various I O ports Figure 5 2 I O Ports Locations NMI x Key Vcc Vcc Vcc Vcc Vcc Vcc Reset Button Power Button Ground x Key Power On LED HDD LED NIC1 LED NIC2 LED OH Fan Fail LED Power Fail LED Ground Ground 2 1 20 19 ...

Страница 58: ...cessors Note A minimum of four processors must be installed for full functions to be supported Memory Thirty Two 32 single dual tri quad channel DIMM slots supporting up to 512 GB of DDR3 1600 1333 1066 800 registered ECC or 128GB of DDR3 Unbuffered ECC non ECC SDRAM Note Refer to the memory installation information in this guide before installing new memory Check with your authorized sales servic...

Страница 59: ...ow available Slow blinking LED for suspend state indicator BIOS support for USB keyboard Wake On LAN WOL Internal external modem ring on Hardware BIOS Virus protection Onboard I O Six 6 SATA ports supported by an on chip SATA controller RAID 0 1 10 supported Eight 8 SAS ports supported by an LSI 2008 SAS2 controller RAID 0 1 10 supported Raid 5 Optional SAS only See Figure 5 3 on page 36 Two 2 Fas...

Страница 60: ...SB6 JPI2C1 COM1 JPW1 JTPM1 UIO PCI E 2 0 X8 USB2 3 USB4 5 SATA0 SATA1 SATA2 SATA3 SATA4 SATA5 SAS1 SAS0 SAS3 SAS2 SAS4 SAS5 SAS7 SAS6 KB MOUSE IPMI LAN USB0 1 LAN1 CPU1 CPU3 CPU4 CPU2 P2 DIMM1A P2 DIMM1B P2 DIMM2A P2 DIMM2B P2 DIMM3A P2 DIMM3B P2 DIMM4A P2 DIMM4B P1 DIMM4A P1 DIMM3B P1 DIMM3A P1 DIMM2B P1 DIMM2A P1 DIMM1B P1 DIMM1A P4 DIMM1B P4 DIMM2A P4 DIMM2B P4 DIMM3A P4 DIMM3B P4 DIMM4A P4 DIM...

Страница 61: ... etc see Table 5 1 on page 38 for 16 DIMM placement Always spread DIMMs across all banks for each CPU Gently press down on the DIMM module until it snaps into place in the slot Repeat for all modules 2 Install to slots CPU1 DIMM1A CPU1 DIMM2A CPU1 DIMM3A and CPU1 DIMM4A etc Always install in groups of four and in the numerical order of the DIMM slots See support information below 3 Gently press do...

Страница 62: ...result in interleaved 128 bit memory which is faster than non interleaved 64 bit memory 5 To remove a DIMM module use your thumbs to gently push the release tabs near both ends of the module see Figure 5 4 This should release it from the slot Figure 5 4 DIMM Installation Example Table 5 1 Serverboard 16 DIMM Configuration Four Per CPU DIMMs CPU Channel 1 Channel 2 Channel 3 Channel 4 16 DIMMs CPU1...

Страница 63: ...nimum of four DIMMs per processor must always be present Mixing DIMM Sizes When mixing DIMMs on a channel that has a mixed number of ranks it is recommended to have the total number of ranks on the channel be even to avoid bandwidth degradation Example placing a single rank DIMM and a dual rank DIMM on the same channel is not desirable For maximum memory performance the DIMMs within a node must be...

Страница 64: ...el of a 6200 or 6300 series processor the maximum speed supported is 1600 MT s The following conditions must be met to utilize a memory speed of 1600 MT s The processor must be capable of supporting 1600 MT s The DIMMs must be capable of running at 1600 MT s and be of equal capacity One or two single rank or dual rank DIMMs are placed on each channel Hard Disk Drives H2106 G7 Chassis The 2U chassi...

Страница 65: ...en two and six Note that all drives must be the same type The operating system will be striped across all drives in the system This configuration is not recommended RAID 1 Disk mirroring supports exactly two drives The two drives represent one RAID 1 logical drive The operating system will be installed on the drives located in Drive 0 and 1 Note that both drives must be of the same type speed and ...

Страница 66: ...nformation on approved option cards Installing a PCIe Expansion Card Confirm that you have the correct riser card for your chassis model and the add on card includes a standard bracket 1 Remove the chassis cover 2 Install the riser card by sliding card into the appropriate riser card in the serverboard 3 Choose the PCI slot shield in which to place the add on card 4 In that slot open the PCI slot ...

Страница 67: ...he optional second power supply acts as a redundant power unit for the server The supplies can operate from either 100 140V or 180 240V levels at 50 or 60Hz A power supply will produce 1200 Watts when supplied with a 100 140V input A supply will produce 1400 Watts when supplied with a 180 240V input The supplies used have an 80 Plus Gold Certification rating ...

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Страница 69: ... System Does Not Power Up If the system will not power up when the front power button is pushed use the following checklist to identify common sources for the problem Make sure that both ends of each system power cable are firmly connected to the power supply and the corresponding power source s or power distribution unit PDU Check that the LED on each power supply is properly lit The power supply...

Страница 70: ... cables and ensure they are properly connected If using an optional PCIe video card check the back of the card for LED activity or a fault indicator Try opening the system reseating the PCI card and rebooting If you cannot get a video signal after trying basic solutions contact your support provider Memory Errors If your system experiences memory related errors try these basic troubleshooting step...

Страница 71: ...ectrostatic discharge ESD can damage electronic components To prevent damage to any printed circuit boards PCBs it is important to handle them very carefully The following measures are generally sufficient to protect your equipment from ESD damage Precautions Use a grounded wrist strap designed to prevent static discharge Touch a grounded metal object before removing any board from its antistatic ...

Страница 72: ...ans provide the cooling for the system It is very important that the chassis top cover is properly installed and making a good seal in order for the cooling air to circulate properly through the chassis and cool the components See Figure 6 2 System Fan Failure Fan speed is controlled by system temperature via a BIOS setting If a fan fails the remaining fans will ramp up to full speed and the overh...

Страница 73: ...ng a flashlight may help if ambient light levels are low 2 If you cannot visually confirm that any of the fans have stopped running you can find the failed unit by process of elimination repeat as needed Press the unlock tabs on the side of a fan and pull it straight up and out The fan blades on a running unit good fan will continue to turn for several seconds If the blades on the extracted fan ar...

Страница 74: ... 7 The fan identification number for each unit s physical location is shown in Figure 6 1 Tip It is possible for a malfunctioning slow fan to cause the Overheat Fan Fail LED to flash For example if fans one through five are turning at 5 000 RPM and fan six is turning at 1 000 RPM it is likely the slower fan is faulty Replace the abnormally slow fan and the fault should be corrected Figure 6 1 Syst...

Страница 75: ...sition the new fan into the space vacated by the failed fan previously removed A click can be heard when the fan is fully installed in place and the power connections are made 3 If the system power is on the hot plug feature will cause the fan to start immediately upon being connected to its header on the serverboard Tip If the Overheat Fan Fail LED does not stop flashing after installation of the...

Страница 76: ...ion The drives are mounted in drive carriers to simplify their installation and removal from the chassis These carriers also help promote proper airflow for the drives For this reason even empty carriers without hard drives installed must remain in the chassis Mounting a Disk Drive in a Drive Carrier 1 To add a new drive install the drive into the carrier with the printed circuit board side facing...

Страница 77: ...arrier Note Your operating system must have RAID support to enable the hot plug capability of the drives Important Regardless of how many hard drives are installed all drive carriers must remain in the drive bays to maintain proper airflow Caution Be careful when working around the drive backplane Do not touch the backplane with any metal objects and make sure no ribbon cables touch the backplane ...

Страница 78: ...needed to mount a slim DVD ROM drive in the server Accessing the Inside of the Chassis 1 Grasp the two handles on either side and pull the unit straight out until it locks you will hear a click 2 Next depress the two buttons on the top of the chassis to release the top cover and at the same time push the cover away from you until it stops You can then lift the top cover from the chassis to gain fu...

Страница 79: ...pped with an optional second power supply you do not need to shut down the system to replace a power supply unit The optional backup power supply module will keep the system up and running while you replace the failed unit Replace with the same model Removing the Power Supply 1 First unplug the AC power cord from the failed power supply module 2 Depress the locking tab on the power supply module 3...

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Страница 81: ...le the system is booting up Note In most cases the Delete key is used to invoke the AMI BIOS setup screen There are a few cases when other keys are used such as F1 F2 etc Each main BIOS menu option is described in this manual The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured Options in blue can...

Страница 82: ... at the appropriate time during system boot Starting the Setup Utility Normally the only visible Power On Self Test POST routine is the memory test As the memory is being tested press the Delete key to enter the main menu of the AMI BIOS Setup Utility From the main menu you can access the other setup screens An AMI BIOS identification string is displayed at the left bottom corner of the screen bel...

Страница 83: ...entered in DAY MM DD YYYY format The time is entered in HH MM SS format Please note that time is in a 24 hour format For example 5 30 A M appears as 05 30 00 and 5 30 P M as 17 30 00 CPU Configuration This displays static information on the Module Version AGESA Version Physical Count and Logical Count for the system s processor s and clock CPU Information This setting is used to select which physi...

Страница 84: ...building of the ACPI SRAT Table Clock Spread Spectrum This option should remain Disabled for normal operation The driver developer may enable it for testing purposes IDE Configuration Onboard PCI IDE Controller This setting allows you to set the options for the PCI IDE controller Options include Disabled Primary Secondary or Both Primary Secondary Third IDE Master Slave LBA Large Mode LBA Logical ...

Страница 85: ...ode 1 which has a data transfer rate of 5 2 MBs Select 2 to allow BIOS to use PIO mode 2 which has a data transfer rate of 8 3 MBs Select 3 to allow BIOS to use PIO mode 3 which has a data transfer rate of 11 1 MBs Select 4 to allow BIOS to use PIO mode 4 which has a data transfer rate of 16 6 MBs This setting generally works with all hard disk drives manufactured after 1999 For other disk drives ...

Страница 86: ...nt the serial port from accessing any system resources When this option is set to Disabled the serial port physically becomes unavailable Select 3F8 IRQ4 to allow the serial port to use 3F8 as its I O port address and IRQ 4 for the interrupt address Options include Disabled 3F8 IRQ4 3E8 IRQ4 and 2E8 IRQ3 Serial 2 Address This option specifies the base I O port address and Interrupt Request address...

Страница 87: ...to include the ACPI APIC table pointer in the RSDT pointer list The available options are Enabled and Disabled AMI OEMB Table This setting specifies whether to include the OEMB table pointer to the R X SOT pointer lists Options include Enabled or Disabled Headless Mode Use this setting to Enable or Disable headless operation mode through ACPI IPMI Configuration This menu shows static information a...

Страница 88: ...ith xxx having a value of less than 256 and in decimal form only The IP address and current IP address in the BMC are shown MAC Address In the field provided here enter the MAC address in the hex form of xx xx xx xx xx xx with xx in hex form only The current MAC address in the BMC is shown Subnet Mask In the field provided here enter the Subnet address in the decimal form of xxx xxx xxx xxx with x...

Страница 89: ...g Field When this option is enabled it allows the device to use the 8 bit TAG field as a requester Options include Auto Disabled or Enabled No Snoop This option enables or disables the PCI Express device No Snoop option Options include Auto Disabled or Enabled Active State Power Management This setting allows you to Enable or Disable the PCI Express L0s and L1 link power states Extended Sync If th...

Страница 90: ...t settings to use Options are 115200 8 n 1 57600 8 n 1 38400 8 n 1 19200 8 n 1 and 09600 8 n 1 Flow Control Selects the flow control to be used for console redirection Options are None Hardware and Software Redirection After BIOS POST Options are Disable no redirection after BIOS POST Boot Loader redirection during POST and during boot loader and Always redirection always active Note that some OS ...

Страница 91: ...S EHCI Hand Off This is a workaround for OS s without EHCI hand off support The EHCI ownership change should be claimed by the EHCI driver Options are Enabled or Disabled Legacy USB1 1 HC Support This option Enables or Disables support for USB1 1 HC devices USB Mass Storage Device Configuration This submenu is used to configure USB mass storage class devices USB Mass Storage Reset Delay Use this o...

Страница 92: ...in 12V Vcc V CPU1 4 DIMM Voltage Chipset SR56x0 Voltage 3 3V standby Battery Voltage System Fan Monitor This submenu lists the system fans and contains RPM information for them Fan Speed Control Modes This submenu allows you to determine how the system will control the speed of the on board fans The options are Full Speed FS Max Cooling Performance PF Better Cooling Balanced BL Balance between per...

Страница 93: ... installed in the system so the card will function normally PCI IDE Busmaster Use this setting to Enable or Disable BIOS enabled uses of PCI Busmastering for reading or writing to IDE drives Offboard PCI ISA IDE Card Some PCI IDE cards may require this option to be set to the PCI slot number that is holding the card The Auto setting works for most PCI IDE cards Options include Auto PCI Slot 1 PCI ...

Страница 94: ...Options include Auto 8M 16M 32M 65M 128MB 256MB or 512MB HotPlug Reserve PFMemory Size This option specifies the size of the prefetchable memory block to reserve for HotPlug or CardBus devices Options include Auto 32M 64M 128MB 256MB 512MB 1024M or 2048M Onboard NIC PXE Option ROM This option Enables or Disables the onboard NIC PXE option ROM BIOS Settings Configuration Quick Boot If Enabled this ...

Страница 95: ...cted at which point you will need to press the F1 button to re enter the BIOS setup menu The options are Enabled and Disabled Hit DEL Message Display Use this option to Enable or Disable the Press DEL to run setup message in POST Interrupt 19 Capture Select Enabled to allow ROMs to trap Interrupt 19 The options are Enabled and Disabled Boot Device Priority This feature allows you to prioritize the...

Страница 96: ...sponding type menu Security Settings Menu AMI BIOS provides a Supervisor and a User password If you use both passwords the Supervisor password must be set first Change Supervisor Password Select this option and press Enter to access the sub menu and then type in the password Change User Password Select this option and press Enter to access the sub menu and then type in the password Boot Sector Vir...

Страница 97: ...e enables hardware memory remapping around the memory hole Options are Enabled and Disabled CS Sparing Enable This option will reserve a spare memory rank in each node when enabled Options are Enable and Disable Power Down Enable This option enables or disables DDR power down mode Options are Auto Enabled and Disabled Power Down Mode This sets the DDR power down mode Options are Auto Channel and C...

Страница 98: ...tem to correct DRAM ECC errors immediately when they occur even if background scrubbing is off Options are Enabled or Disabled 4 Bit ECC Mode Allows the user to enabled 4 bit ECC mode also known as ECC Chipkill Options are Enabled and Disabled DRAM BG Scrub Corrects memory errors so later reads are correct Options are Disabled and various times in nanoseconds and microseconds The default is 163 8u...

Страница 99: ...CPU Node 0 or CPU Node 1 SouthBridge Configuration A15 ECOs This setting Disables or Enables A15 ECOs Port 0 Port 5 ESP These settings allow you to set Port 0 through Port 5 ESP help as either ESP or ISP Dis THRMTRIP before KBRst This setting allows you to Enable or Disable Dis THRMTRIP before KBRst SATA IDE Ports Auto Clk Ctrl This option when enabled will shutdown the clocks for unused SATA port...

Страница 100: ...ow you to either Enable or Disable functions for OHCI or EHCI bus devices On Chip SATA Channel This setting allows you to Enable or Disable the On Chip SATA channel On Chip SATA Type Use this setting to set the On Chip SATA type Options include Native IDE RAID AHCI and Legacy IDE SATA IDE Combined Mode This setting allows you to Enable or Disable the SATA IDE combined mode PATA Channel Configurati...

Страница 101: ...Downstream L1 Note For ATI GFx Card M2x use L1 only For ATI GFx Card M5x use both L0s L1 Link Width Use this setting to configure the Link Width Options include Auto x1 x2 x4 x8 and x16 Slot Power Limit W Use this setting to configure the Slot Power Limit power The user can adjust this value using the and keys The default is 75 Compliance Mode This setting allows you to Enable or Disable the Compl...

Страница 102: ...s you to set the Link Width for the NB SB port Options include Auto x1 x2 and x4 NP NB SB VC1 Traffic Support Use this setting to Disable or Enable NP NB SB VC1 traffic support Compliance Mode Use this setting to Enable or Disable Compliance Mode for the NB SB port GPP1 GPP3b Core Settings These submenus allow you to specify GPP core settings Each submenu allows you to define the same settings lis...

Страница 103: ... 26mA 20mA 22mA and 24mA TXCLK Clock Gating in L1 Use this setting to Enable or Disable the TXCLK clock gating in L1 LCLK Clock Gating in L1 Use this setting to Enable or Disable the LCLK clock gating in L1 SB Core Settings TX Drive Strength Use this setting to configure TX drive strength Options include Auto 26mA 20mA 22mA and 24mA TXCLK Clock Gating in L1 Use this setting to Enable or Disable th...

Страница 104: ...ge the receiver detection pooling time setting The default is 180 Hide Unused PCIE P2P Bridges Use this setting to Enable or Disable the hiding of unused PCIE P2P bridges GFX Card Workaround This setting allows you to Enable or Disable the GFX Card workaround on your system Debug Bus Configuration PCIE Debug Bus This setting Enables or Disables PCIE debugging of the bus Hyper Transport Configurati...

Страница 105: ... CLK NB Deemphesis Level Use this to set the NB deemphesis level Options include Disabled 0 4 dB 1 32 dB 2 08dB 3 1 dB 4 22 dB 5 50 dB and 7 05 dB IOMMU This setting is used to disable or set the GART size in systems without AGP Options include AGP Present Disabled 32 MB 64 MB 128 MB 256 MB 512 MB and 1 GB Primary Video Controller Use this setting to specify the primary video controller boot order...

Страница 106: ... Exit BIOS Setup screen Save Changes and Exit When you have completed the system configuration changes select this option to leave BIOS Setup and reboot the computer so the new system configuration parameters can take effect Select Save Changes and Exit from the Exit menu and press Enter Discard Changes and Exit Select this option to quit BIOS Setup without making any permanent changes to the syst...

Страница 107: ...ically load the Optimal Defaults as the BIOS Settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press Enter The Fail Safe settings are designed for maximum system stability but not maximum performance ...

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Страница 109: ...If a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list see Table A 1 correspond to the number of beeps for the corresponding error Table A 1 BIOS Error Codes Beep Code Error Message Description 1 beep Refresh Circuits have been reset Ready to powe...

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Страница 111: ...g Regulatory Compliance Electromagnetic Emissions FCC Class A EN 55022 Class A EN 61000 3 2 3 3 CISPR 22 Class A Electromagnetic Immunity EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe California Best Management Practices Regulations for Perchlorat...

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