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20

007-5633-001

2: System Operation and Troubleshooting

System Fan Failure

If one of the 12 fans that cool the main enclosure fails, you should be able to visually identify the 
problem unit by looking through the perforated sheetmetal, see Figure 2-2. The system can run 
with a single fan failure, but it should be replaced as soon as possible. The 

SGI Octane III Cluster 

Server Component Replacement Guide

 has information for service personnel to replace a fan.

Figure 2-2

Visually Identify a Non-Working Fan

USB-0

USB-2

USB-1

USB-3

VGA

SERIAL

DVI-0

DVI-1

GIGE-0

GIGE-1

GIGE-2

GIGE-3

SW-CONSOLE

Front view

Rear view

Fans

Fans

Содержание Octane III

Страница 1: ...SGI Octane III Deskside Cluster Server User s Guide Document Number 007 5633 001 ...

Страница 2: ...ereto it is acquired as commercial computer software subject to the provisions of its applicable license agreement as specified in a 48 CFR 12 212 of the FAR or if acquired for Department of Defense units b 48 CFR 227 7202 of the DoD FAR Supplement or sections succeeding thereto Contractor manufacturer is SGI 46600 Landing Parkway Fremont CA 94538 TRADEMARKS AND ATTRIBUTIONS SGI and the SGI logo a...

Страница 3: ...007 5633 001 iii Record of Revision Version Description 001 March 2010 First release ...

Страница 4: ......

Страница 5: ...em Overview 7 I O Panel Overview 9 Physical Specifications 10 System Power Supplies 10 Upgrading or Replacing Components 10 Octane III Cluster Server Cooling 11 Example Nodeboard Features 12 Processors 13 DIMM Memory 13 Serial ATA Drive Options 13 PCI Expansion Slots 14 Optional Ethernet Ports 14 Optional Graphics Controller 14 Other Features 14 External Drives 14 Gigabit Ethernet and Optional Inf...

Страница 6: ...DVI I Video Monitor Port 26 4 Octane III Workstation BIOS Information 27 Starting the BIOS Setup Utility 27 How To Change the Configuration Data 28 Starting the Setup Utility 28 Main Setup Screen 28 Advanced Setup Configurations 30 BOOT Features 30 Remote Access Configuration 41 Hardware Health Monitor 42 IPMI Configuration 46 SEL PEF Configuration 48 The DMI Event Log 49 Security Settings 50 Exit...

Страница 7: ...xample Functional Block Diagram of an Octane III Server Board 15 Figure 2 1 System Power Supply Status LED 19 Figure 2 2 Visually Identify a Non Working Fan 20 Figure 3 1 I O Interfaces on the Rear of the System 21 Figure 3 2 Pin Number Locations for USB Type A Connector 22 Figure 3 3 Octane III VGA Video Connector 23 Figure 3 4 RJ 45 Ethernet Connector Pin Assignments 24 Figure 3 5 Octane III Ser...

Страница 8: ......

Страница 9: ...ment Wear an electro static discarge ESD wrist strap when you handle any ESD sensitive device or board to help eliminate possible ESD damage to equipment Connect the wrist strap cord directly to earth ground Warning Before operating or servicing any part of this product read the safety precautions Danger Keep fingers and conductive tools away from high voltage areas Failure to follow these precaut...

Страница 10: ...1 on page 3 to properly unpack your Octane III system 1 After you have cut the package banding and opened the top remove the wood ramp and place it near the front of the pallet 2 Check that the following items are included an external DVD RW drive and monitor keyboard mouse may come as options SGI Octane III deskside system System power cords Silicon Graphics or 3rd party software CDs SGI Octane I...

Страница 11: ...etup Procedures 007 5633 001 3 Save the boxes and packing materials and reverse the previous steps if repacking is needed Figure 1 1 Octane III Unpacking Example 1 2 3 Ramp Foam cushion Cardboard cover 4 5 6 7 ...

Страница 12: ...power source to operate Clean and relatively free of excess dust Well ventilated and away from sources of heat with the ventilation openings on the system kept free of obstructions Away from sources of vibration or physical shock Isolated from strong electromagnetic fields and line noise caused by electrical devices such as elevators copy machines air conditioners large fans large electric motors ...

Страница 13: ... connect it to one of the remaining USB plugs on the rear of the system Power up the external drive after you have successfully booted the Octane III Figure 1 2 Octane III Rear Panel Connectors 5 With the enable power switch in the off 0 position connect each of the power cables from the power supply connectors on the rear of the system to approved wall plug outlets near the work area Note that th...

Страница 14: ...n for possible causes Figure 1 3 Pushing the Enable Power Switch Power On Problems If the system does not boot after you enable power check the following factors that might have caused the boot failure The external power cables may be loosely connected Check the power cable connections from the power source to the power sockets on the rear panel Make sure that the cables are properly connected and...

Страница 15: ...rverboards memory DIMMs hard drives and I O options Octane III enclosures are mounted on castors so they can be moved within the office or lab environment Check with your sales or service representative before loading any operating system on your Octane III not provided by the SGI factory or service organization In addition to the compute trays and chassis various hardware components may be includ...

Страница 16: ...8 007 5633 001 1 System Quick Start and Overview Figure 1 4 SGI Octane III System Example Front View Latch to open cover ...

Страница 17: ...ly with the installation of certain graphics interface options See the information in Chapter 3 for additional technical descriptions of the individual connector types available on the Octane III system Table 1 1 Octane III Cluster Server External Ports Available Number of ports Type of port Internal port connection Connector used Four USB 2 0 Connects to head node USB A One optional SW console Co...

Страница 18: ...f the power supplies should fail some configurations of the Octane III can continue to operate Systems populated with more than two compute trays will likely require both power supplies to operate properly In either case a failed supply should be replaced as soon as possible Upgrading or Replacing Components The SGI Octane III Deskside Cluster Server Component Replacement Guide P N 007 5649 00x de...

Страница 19: ...ry of another type replace it only with the same type or an equivalent type recommended by the battery manufacturer or an explosion could occur Discard used batteries according to the manufacturer s instructions Octane III Cluster Server Cooling The SGI Octane III server is cooled using 12 fans six on the front and six on the rear The six front fans push air into the enclosure while the rear six f...

Страница 20: ...ies a multi processor based node board The cluster s serverboards are based on Intel chipsets at the time this document was published For information on AMD chipsets offered with SGI products check with your SGI sales or service representative USB 0 USB 2 USB 1 USB 3 VGA SERIAL DVI 0 DVI 1 GIGE 0 GIGE 1 GIGE 2 GIGE 3 SW CONSOLE Front view Rear view Fans Fans ...

Страница 21: ... compute tray DIMM Memory Memory configuration varies depending on the processor board type ordered with your system tray s DIMM population requirements vary from one per motherboard up to 12 per motherboard using DIMM speeds from 1066 MHz to 1333 MHz The HPC serverboards in each compute tray have 240 pin DIMM sockets that can support registered ECC DDR3 1333 1066 SDRAM 12 DIMMs total for the comp...

Страница 22: ...voltage regulators chassis and CPU overheat sensors virus protection and BIOS rescue External Drives Each Octane III supports the use of an optional external DVD RW drive The drive is powered from a separate source and interfaces to the system via USB cable Additional optional external drives and storage solutions may be available for your Octane III cluster server contact your SGI sales or servic...

Страница 23: ...DR3 DIMM B B B DDR3 DIMM 3 3 1 1 2 2 1 1 2 2 3 3 Port1 Port0 Ports Ports 3 4 7 8 9 10 PCI E x16 ICH10R Ports 2 1 Kawela RJ45 RJ45 ESI PE4 1 PE5 WBD BMC VGA VGA DDR II PCI SATA 1 SATA 2 SATA 3 SATA 4 SATA LPC SPI SST25 VF016 CLINK CLINK DMI MT25408 Connect X IB PCI E Gen2 DDR or QDR QSFP RTL8201N PHY Dedicate LAN 5 6 Ports LPCIO W83527 ACPI KBC SATA 5 SATA 6 Intel 5520 IOH36D ...

Страница 24: ......

Страница 25: ...reas where heat electrical noise and electromagnetic fields are generated You will also need it placed near two dedicated 100 240 Volt grounded single phase power outlets The deskside SGI Octane III cluster server system is designed to work in your office environment computer lab or in a server room Take care to maintain the following operating conditions The enclosure should have a six inch 15 cm...

Страница 26: ...blems that can occur To solve problems that are not listed in this table or in another section of this chapter contact your SGI system support engineer SSE or other approved service provider Table 2 1 Troubleshooting Chart Problem Description Recommended Action The system will not power on Ensure that the power cords of the enclosure are seated properly in the power receptacles Ensure the enclosur...

Страница 27: ...See Table 2 2 for a complete list The Fault LED of a populated PCI slot is illuminated on Consult the SGI Octane III Cluster Server Component Replacement Guide and reseat the PCI card If the fault LED remains on replace the PCI card The fault LED of a hard disk drive is on Consult the SGI Octane III Cluster Server Component Replacement Guide and replace the disk drive Table 2 2 Power supply LED st...

Страница 28: ...e perforated sheetmetal see Figure 2 2 The system can run with a single fan failure but it should be replaced as soon as possible The SGI Octane III Cluster Server Component Replacement Guide has information for service personnel to replace a fan Figure 2 2 Visually Identify a Non Working Fan USB 0 USB 2 USB 1 USB 3 VGA SERIAL DVI 0 DVI 1 GIGE 0 GIGE 1 GIGE 2 GIGE 3 SW CONSOLE Front view Rear view...

Страница 29: ...n of the Octane III enclosure Figure 3 1 calls out the location and type of the connectors and the following subsections describe and illustrate the functions of the interconnects Note that there are no connectors or indicators on the front of the Octane III system all connections to the system must be made using the connectors on the back Figure 3 1 I O Interfaces on the Rear of the System USB 0 ...

Страница 30: ...the Octane III system The USB ports are used for connecting keboard mouse and other USB compatible devices to your system Figure 3 2 Pin Number Locations for USB Type A Connector Table 3 1 lists the pin assignments for each connector on the USB interface Table 3 1 Pin Assignments for USB Type A Connectors Signal Color Pin Number VCC Red 1 Data White 2 Data Green 3 Ground Black 4 1 2 3 4 ...

Страница 31: ...ee Figure 3 3 for an example and Table 3 2 The VGA interface is connected directly to the system head node Figure 3 3 Octane III VGA Video Connector Table 3 2 VGA Pin Functions Pin Number Function 1 Red 2 Green 3 Blue 4 N C 5 Ground 6 Ground 7 Ground 8 Ground 9 Ground 10 Ground 11 N C 12 DDCDAT 13 HSYNC 14 VSYNC 15 DDCCLK 11 6 10 15 1 5 ...

Страница 32: ...nel of the Octane III system The number of functional RJ 45 connectors on the rear of the system is directly dependant on the use of an optional internal Gigabit Ethernet switch Table 3 3 Ethernet Connector Pin Assignments GigE 1000BaseT Ethernet Pinouts Pin GigE 1000BaseT Ethernet Pinouts Assignment 1 Transmit Receive 0 2 Transmit Receive 0 3 Transmit Receive 1 4 Transmit Receive 2 5 Transmit Rec...

Страница 33: ...he head node compute tray or optionally to interface with the internal Ethernet switch Figure 3 5 Octane III Serial Port Connector Pins Pin 7 Request to Send RTS Pin 3 Transmit Data TD Pin 2 Receive Data RD Pin 4 Data Terminal Ready DTR not used Pin 5 Ground Pin 9 Ringing Indicator RI not used Pin 8 Clear to Send CTS Pin 6 Data Set Ready DSR not used Pin 1 Data Carrier Detect DCD not used ...

Страница 34: ...I I port s Table 3 4 DVI I Video Port Pinout Pin Assignment Pin Assignment 1 DATA 2 16 HOT_POWER 2 DATA2 17 DATA 0 3 SHIELD 2 4 18 DATA 0 4 DATA 4 19 SHIELD 0 5 5 DATA 4 20 DATA 5 6 DDC_CLOCK 21 DATA 5 7 DDC_DATA 22 SHIELD CLOCK 8 VSYNC 23 CLOCK 9 DATA 1 24 CLOCK 10 DATA1 C1 A_RED 11 SHIELD 1 3 C2 A_GREEN 12 DATA 3 C3 A_BLUE 13 DATA 3 C4 HYNSC 14 DDC_POWER C5 A_GROUND2 15 A_GROUND1 C6 A_GROUND3 1 ...

Страница 35: ...reen There are a few cases when other keys are used such as F1 F2 etc Each main BIOS menu option is described in this chapter The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Note that grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is...

Страница 36: ...creen below the copyright message Warning Do not upgrade the BIOS unless your system has a BIOS related issue and you have instructions to do the upgrade from your SGI sales or service representative Flashing the wrong BIOS can cause irreparable damage to the system and may void your warranty Your warranty may not cover direct indirect special incidental or consequential damages arising from a BIO...

Страница 37: ...This item displays the date when this BIOS was completed AMI BIOS Core Version This item displays the revision number of the AMI BIOS Core upon which your BIOS was built Processor The AMI BIOS will automatically display the status of the processor used in your system CPU Type This item displays the type of CPU used in the system motherboard Speed This item displays the speed of the CPU detected by...

Страница 38: ...ed and Disabled Quiet Boot This option allows the bootup screen options to be modified between POST messages or the OEM logo Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Enabled and Disabled Add On ROM Display Mode This sets the display mode for Option ROM The options are Force BIOS and Keep Current Bootup N...

Страница 39: ...ff when the user presses the power button for 4 seconds or longer The options are Instant_Off and 4_Second_Override Restore on AC Power Loss Use this feature to set the power state after a power outage Select Power Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Select Last State to allow the system to resume its las...

Страница 40: ...Available when supported by the CPU Select Enabled to use the feature of Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions creating multiple virtual systems in one physical computer The options are Enabled and Disabled Note Check with your SGI sales or support representative for information before trying to use the Virtuali...

Страница 41: ...n SGI systems and clusters The options are Disable Disable GV3 and Enable Enable GV3 Intel TurboMode Technology Select Enabled to use the Turbo Mode to boost system performance The options are Enabled and Disabled Intel C STATE Tech If enabled C State is set by the system automatically to either C2 C3 or C4 state The options are Disabled and Enabled C State package limit setting If set to Auto the...

Страница 42: ...d L1 This enables the QPI power state to low power L0s and L1 are automatically selected by the motherboard The options are Disabled and Enabled Memory Frequency This feature forces a DDR3 frequency slower than what the system has detected The available options are Auto Force DDR 800 Force DDR 1066 Force DDR 1333 Memory Mode The options are Independent Channel Mirror Lockstep and Sparing Independe...

Страница 43: ... Hysteresis is the temperature lag in degrees Celsius after the set DIMM temperature threshold is reached before Closed Loop Throttling begins The options are Disabled 1 5o C 3 0o C and 6 0o C Guardband Temperature For the Closed Loop only This is the temperature which applies to the DIMM temperature threshold Each step is in 0 5o C increment The default is 006 Press or on your keyboard to change ...

Страница 44: ...enhance overall system performance by providing direct memory access for data transferring The options are Enabled and Disabled Check with your SGI sales or service representative for information on the availability of this option Intel VT d Select Enabled to enable Intel s Virtualization Technology support for Direct I O VT d by reporting the I O device assignments to VMM through the DMAR ACPI Ta...

Страница 45: ...controller The options are Enabled and Disabled USB 2 0 Controller Mode This setting allows you to select the USB 2 0 Controller mode The options are Hi Speed 480 Mbps and Full Speed 12 Mbps BIOS EHCI Hand Off Select Enabled to enable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand Off support When enabled the EH...

Страница 46: ... of addressing data on a disk drive In the LBA mode the maximum drive capacity is 137 GB For drive capacities over 137 GB your system must be equipped with a 48 bit LBA mode addressing If not contact your manufacturer or install an ATA 133 IDE controller card that supports 48 bit LBA mode The options are Disabled and Auto Block Multi Sector Transfer Block Mode boosts the IDE drive performance by i...

Страница 47: ...e Select Auto to allow the BIOS to automatically detect IDE DMA mode when the IDE disk drive support cannot be determined Select SWDMA0 to allow the BIOS to use Single Word DMA mode 0 It has a data transfer rate of 2 1 MBs Select SWDMA1 to allow the BIOS to use Single Word DMA mode 1 It has a data transfer rate of 4 2 MBs Select SWDMA2 to allow the BIOS to use Single Word DMA mode 2 It has a data ...

Страница 48: ... Auto to allow the AMI BIOS to automatically detect hard disk drive support Select Disabled to prevent the AMI BIOS from using the S M A R T Select Enabled to allow the AMI BIOS to use the S M A R T to support hard drive disk The options are Disabled Enabled and Auto 32Bit Data Transfer Select Enable to enable the function of 32 bit IDE data transfer The options are Enabled and Disabled IDE Detect...

Страница 49: ...est address of Serial Port 1 and Serial Port 2 Select Disabled to prevent the serial port from accessing any system resources When this option is set to Disabled the serial port physically becomes unavailable Select 3F8 IRQ4 to allow the serial port to use 3F8 as its I O port address and IRQ 4 for the interrupt address The options for Serial Port1 are Disabled 3F8 IRQ4 3E8 IRQ4 2E8 IRQ3 The option...

Страница 50: ...ype This feature allows the user to select the target terminal type for Console Redirection The options are ANSI VT100 and VT UTF8 VT UTF8 Combo Key Support A terminal keyboard definition that provides a way to send commands from a remote console Available options are Enabled and Disabled Sredir Memory Display Delay This feature de nes the length of time in seconds to display memory information Th...

Страница 51: ... System Temperature This feature displays current temperature readings for the CPU and the System The following items will be displayed for your reference only CPU Temperature The CPU thermal technology that reports absolute temperatures Celsius Fahrenheit has been upgraded to a more advanced feature by Intel in its newer processors The basic concept is each CPU is embedded by unique temperature i...

Страница 52: ...the CPU s Temperature Tolerance has been reached or has been exceeded and may activate an overheat alarm User intervention If the system buzzer and Overheat LED has activated take action immediately by checking the system fans chassis ventilation and room temperature to correct any problems Note The system may shut down if it continues for a long period to prevent damage to the CPU The information...

Страница 53: ...on http www acpi info ACPI APIC Support Select Enabled to include the ACPI APIC Table Pointer in the RSDT pointer list The options are Enabled and Disabled APIC ACPI SCI IRQ When this item is set to Enabled APIC ACPI SCI IRQ is supported by the system The options are Enabled and Disabled USB Device Wakeup from S3 S4 Select to Enabled to allow USB devices to wakeup from S3 S4 state The options are ...

Страница 54: ...com Status of BMC Baseboard Management Controller BMC manages the interface between system management software and platform hardware This is an informational feature which returns the status code of the BMC micro controller View BMC System Event Log This feature displays the BMC System Event Log SEL It shows the total number of entries of BMC System Events To view an event select an Entry Number a...

Страница 55: ...r is OK or Wrong Channel Number IP Address Configuration Enter the IP address for this machine This should be in decimal and in dotted quad form i e 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Parameter Selector Use this feature to select the parameter of your IP Address configuration IP Address The BIOS will automatically enter the IP address of thi...

Страница 56: ...ceed 255 Parameter Selector Use this feature to select the parameter of your Subnet Masks con guration Subnet Masks This item displays the current subnet masks setting for your IPMI connection SEL PEF Configuration Set PEF Configuration Set this feature to configure the Platform Event Filter PEF PEF interprets BMC events and performs actions based on pre determined settings or traps under IPMI 1 5...

Страница 57: ...F Action This enables of disables Event Messages for PEF action Refer to Table 24 6 of the IPMI 1 5 Speci cation for more information at www intel com The options are Disabled and Enabled BMC Watch Dog Timer Action Allows the BMC to reset or power down the system if the operating system hangs or crashes The options are Disabled Reset System Power Down Power Cycle BMC Watch Dog TimeOut Min Sec This...

Страница 58: ...Select this feature and press Enter to access the submenu and then type in a new Supervisor Password User Access Level Available when Supervisor Password is set as above Available options are Full Access grants full User read and write access to the Setup Utility View Only allows access to the Setup Utility but the fields cannot be changed Limited allows only limited fields to be changed such as D...

Страница 59: ...t device 4th boot device 5th boot device and Disabled 1st Boot Device USB XXXXXXXXX 2nd Boot Device CD DVD XXXXXXXXX Hard Disk Drives This feature allows the user to specify the boot sequence from all available hard disk drives The settings are Disabled and a list of all hard disk drives that have been detected i e 1st Drive 2nd Drive 3rd Drive etc 1st Drive SATA XXXXXXXXX Removable Drives This fe...

Страница 60: ... Exit from the Exit menu and press Enter Discard Changes Select this option and press Enter to discard all the changes and return to the AMI BIOS Utility Program Load Optimal Defaults To set this feature select Load Optimal Defaults from the Exit menu and press Enter Then select OK to allow the AMI BIOS to automatically load Optimal Defaults to the BIOS Settings The Optimal settings are designed f...

Страница 61: ...h your system manufacturer for possible repairs The following list of error codes my be helpful in diagnosing certain system problems BIOS Error Beep Codes Beep Code Error Message Description 1 beep Refresh Circuits have been reset Ready to power up 5 short beeps 1 long beep Memory error No memory detected in the system 8 beeps 1 continuous beep with the front panel OH LED on Display memory read w...

Страница 62: ......

Страница 63: ... 75 cm Depth 26 5 in 67 3 cm Weight full maximum 178 lbs 81 kg approximate Voltage range Cycles per second 100 127 VAC at 12 Amps per supply 200 240 VAC at 7 Amps per supply 50 or 60 Hz single phase AC System Cooling Six enclosure fans on front and six on rear 12 total Phase required Single phase Power supply Two internal units Hard drive bays One or two per compute tray Power cable Dual pluggable...

Страница 64: ...ion and require file repairs Table A 2 Environmental Specifications Feature Specification Temperature tolerance operating 5 C 41 F to 35 C 95 F up to 1500 m 5000 ft 5 C 41 F to 30 C 86 F 1500 m to 3000 m 5000 ft to 10 000 ft Temperature tolerance non operating 40 C 40 F to 60 C 140 F Relative humidity 10 to 80 operating no condensation 8 to 95 non operating no condensation Cooling requirement Ambi...

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