Document Reference: X-0036-01-07 Cadmus & Ratifi Operating Manual
Drawn: 13/11/2020
Page 41 of 66
1.18
Ratifi Credits
When adding a new device to Ratifi, the cloud will automatically credit the project with 1 credit. The project requires 1 credit per device / Month to operate. Credits are
decremented on the 1st of each new month, based on the number of devices available to the project.
The credit balance
for each project can be found in the administer login. Select the required project and go to “MY SUBSCRIPTION”.
The screen will give information on the current number of devices on the project and the total number of credits available. The subscription status has four possible
states.
Subscription State
Description
OK
This is the normal active state. The number of credits give more than 30 days of operation.
LOW
The project is in credit for the current month but will fall into arrears next month.
Administrator will be sent a warning email every week, to check the credit balance.
ARREARS
The project is in arrears, user access will be suspended at the end of the current month.
The Administrator will be sent a warning email every day, to purchase new credits.
The system will continue to store all data and send alarm emails.
SUSPENDED
The project is suspended. No user access is available.
Administrator will be sent a warning email every week, to check the credit balance.
The system will continue to store all data, but any sensor alarm emails or automatic reports will stop.
All user access will be suspended. The administrator will only have access to the admin screen to purchase the required credits.
If a device is no longer required for a project, the device should be removed. Removed devices are no longer associated to a project, and waiting for the administrator
to associate to a new project. Removed devices do not decrement credits.
