Chapter 1 Introduction
FastFlo™ 620S Instruction Manual
1-2
IM-62S
Note and Safety Information
We use note, caution and warning statements throughout this book to
draw your attention to important information.
Warning!
Caution!
Note
This statement ap-
pears with information
that is important to
protect people and
equipment from dam-
age. Pay very close
attention to all warn-
ings that apply to your
application.
This statement ap-
pears with infor-
mation that is im-
portant for protecting
your equipment and
performance. Read
and follow all cau-
tions that apply to
your application.
This statement ap-
pears with a short
message to alert you
to an important detail.
Receipt of System Components
When receiving a Sierra mass flow meter, carefully check the outside
packing carton for damage incurred in shipment. If the carton is dam-
aged, notify the local carrier and submit a report to the factory or distribu-
tor. Remove the packing slip and check that all ordered components are
present. Make sure any spare parts or accessories are not discarded
with the packing material. Do not return any equipment to the factory
without a Return Material Authorization (RMA, see Chapter 4).
Technical Assistance
If you encounter a problem with your flow meter, review the configuration
information for each step of the installation, operation and setup proce-
dures. Verify that your settings and adjustments are consistent with facto-
ry recommendations. Refer to Chapter 4, Troubleshooting, for specific in-
formation and recommendations.
If the problem persists after following the troubleshooting procedures out-
lined in Chapter 4, contact Sierra Instruments by fax or by E-mail (ser-
[email protected]). For phone support you may call (800)
866-0200 or (831) 373-0200 between 8:00 a.m.
and 5:00 p.m. PST. In Europe contact Sierra Instruments b.v. at
+31 20 6145810. When contacting Technical Support, make sure to in-
clude this information:
•
the flow range, serial number and Sierra order number and model
number (all marked on the meter nameplate)
•
if possible, the firmware version (visible at start up on the
meter display)
•
the problem you are encountering and any corrective action taken
•
application information (gas, pressure, temperature, piping
configuration)
